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  3. Contabo: New UK Region

Contabo: New UK Region

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    • humptydumptyH humptydumpty

      @LeeW said in Contabo: New UK Region:

      If you have the backups and time to move quickly

      The power of Cloudron ๐Ÿ™‚

      L Offline
      L Offline
      LeeW
      wrote on last edited by
      #15

      @humptydumpty - Indeed, won't lie, despite my reservations I was considering giving them a go. Hetzner is fantastic, I would like a UK service though, it's where all my visitors are and I would just prefer being hosted in rather than outside of the UK.

      humptydumptyH 1 Reply Last reply
      0
      • L LeeW

        @humptydumpty - Indeed, won't lie, despite my reservations I was considering giving them a go. Hetzner is fantastic, I would like a UK service though, it's where all my visitors are and I would just prefer being hosted in rather than outside of the UK.

        humptydumptyH Offline
        humptydumptyH Offline
        humptydumpty
        wrote on last edited by
        #16

        @LeeW Hetzner and Netcup were next on my list but at that time they lacked a US server location which is why I went with Contabo. I spun up a Contabo VPS and ran a Cloudron on it as a test for a month. It worked fine so I moved my production server from DigitalOcean. I'm paying almost the same amount but I have MUCH more resources (especially RAM).

        I feel I made the right choice by switching because if something does go bad provider wise, most likely it's network stuff that you can do nothing about but wait it out. Also, DigitalOcean' support takes just as long to respond. Having done an actual Cloudron migration, I'm less stressed about switching hosts if things do go south. The process was super easy and the only real "hassle" is the propagation time. Of course, this relies on you having S3 backups with a third party like Backblaze, etc..

        L 1 Reply Last reply
        2
        • humptydumptyH humptydumpty

          @LeeW Hetzner and Netcup were next on my list but at that time they lacked a US server location which is why I went with Contabo. I spun up a Contabo VPS and ran a Cloudron on it as a test for a month. It worked fine so I moved my production server from DigitalOcean. I'm paying almost the same amount but I have MUCH more resources (especially RAM).

          I feel I made the right choice by switching because if something does go bad provider wise, most likely it's network stuff that you can do nothing about but wait it out. Also, DigitalOcean' support takes just as long to respond. Having done an actual Cloudron migration, I'm less stressed about switching hosts if things do go south. The process was super easy and the only real "hassle" is the propagation time. Of course, this relies on you having S3 backups with a third party like Backblaze, etc..

          L Offline
          L Offline
          LeeW
          wrote on last edited by
          #17

          @humptydumpty Maybe you're right. I may give them a go for a month and see what happens. Will decide tomorrow ๐Ÿ™‚

          marcusquinnM 1 Reply Last reply
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          • L LeeW

            @humptydumpty Maybe you're right. I may give them a go for a month and see what happens. Will decide tomorrow ๐Ÿ™‚

            marcusquinnM Offline
            marcusquinnM Offline
            marcusquinn
            wrote on last edited by
            #18

            @LeeW Been with them for a couple of years with no issues. The lowest price VPSs really will not be performant on any host though, so try to organise yourself to avoid the very smallest ones.

            Web Design https://www.evergreen.je
            Development https://brandlight.org
            Life https://marcusquinn.com

            1 Reply Last reply
            1
            • L Offline
              L Offline
              LeeW
              wrote on last edited by
              #19

              So, I signed up for a VPS and went for the Medium VPS at 8.99 EUR to try it out. The performance was ok but I noted some initial lag on connect. I have a couple of UK VPS and one in Germany with Hetzner.

              From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

              I opened a ticket and politely asked about this. I suspected it was routing, Portsmouth is not the hub of the UK from a connectivity viewpoint, I appreciate that but just wanted to get their thoughts on it.

              The response I got back was "Suggest you look for another provider".

              Ok then, cancelled.

              marcusquinnM robiR 2 Replies Last reply
              4
              • L LeeW

                So, I signed up for a VPS and went for the Medium VPS at 8.99 EUR to try it out. The performance was ok but I noted some initial lag on connect. I have a couple of UK VPS and one in Germany with Hetzner.

                From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                I opened a ticket and politely asked about this. I suspected it was routing, Portsmouth is not the hub of the UK from a connectivity viewpoint, I appreciate that but just wanted to get their thoughts on it.

                The response I got back was "Suggest you look for another provider".

                Ok then, cancelled.

                marcusquinnM Offline
                marcusquinnM Offline
                marcusquinn
                wrote on last edited by marcusquinn
                #20

                @LeeW You won't get comparable specs per ยฃ with the big-brands, but I always found Upcloud to be very good in the premium market: https://upcloud.com/data-centres/#uk-lon1=

                Otherwise there's a good hosting research rabbit-hole here: https://hostadvice.com/?server_location=GB

                Web Design https://www.evergreen.je
                Development https://brandlight.org
                Life https://marcusquinn.com

                L 1 Reply Last reply
                1
                • marcusquinnM marcusquinn

                  @LeeW You won't get comparable specs per ยฃ with the big-brands, but I always found Upcloud to be very good in the premium market: https://upcloud.com/data-centres/#uk-lon1=

                  Otherwise there's a good hosting research rabbit-hole here: https://hostadvice.com/?server_location=GB

                  L Offline
                  L Offline
                  LeeW
                  wrote on last edited by
                  #21

                  @marcusquinn - I am fine with DO, Vultr and Hetzner to be honest. But when I saw a new UK location it was worth checking it out. The performance difference is night and day and clearly so is the support.

                  I wouldn't even have minded if they just fobbed me off but to tell me just to walk if I wasn't happy, lol.

                  marcusquinnM 1 Reply Last reply
                  2
                  • L LeeW

                    @marcusquinn - I am fine with DO, Vultr and Hetzner to be honest. But when I saw a new UK location it was worth checking it out. The performance difference is night and day and clearly so is the support.

                    I wouldn't even have minded if they just fobbed me off but to tell me just to walk if I wasn't happy, lol.

                    marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote on last edited by
                    #22

                    @LeeW Top be fair to any provider offering anything priced in single digits, but they time they've paid staff to answer an email or two the cost of business exceeds the income. I think most provider's smallest instances are really loss-leader marketing.

                    I kinda respect the honesty, as well as your voting with your time and doing the same.

                    Best of luck, and let us know if you find anything else comparable.

                    I'm in Jersey BTW, so 150 miles south of you. Island-wide fibre to home here, so I get used to 1ms pings to London/Paris and Gigabit speeds at home ๐Ÿ™‚

                    Web Design https://www.evergreen.je
                    Development https://brandlight.org
                    Life https://marcusquinn.com

                    L 1 Reply Last reply
                    1
                    • marcusquinnM marcusquinn

                      @LeeW Top be fair to any provider offering anything priced in single digits, but they time they've paid staff to answer an email or two the cost of business exceeds the income. I think most provider's smallest instances are really loss-leader marketing.

                      I kinda respect the honesty, as well as your voting with your time and doing the same.

                      Best of luck, and let us know if you find anything else comparable.

                      I'm in Jersey BTW, so 150 miles south of you. Island-wide fibre to home here, so I get used to 1ms pings to London/Paris and Gigabit speeds at home ๐Ÿ™‚

                      L Offline
                      L Offline
                      LeeW
                      wrote on last edited by
                      #23

                      @marcusquinn said in Contabo: New UK Region:

                      Top be fair to any provider offering anything priced in single digits, but they time they've paid staff to answer an email or two the cost of business exceeds the income. I think most provider's smallest instances are really loss-leader marketing.

                      Not relevant in relation to the issue though. Whether I pay 8 EUR or 80 EUR, it will not change the problem of an 80ms roundtrip, it will be the same for any service within that DC. It could be teething issues that will get better, either way, not my concern anymore.

                      1 Reply Last reply
                      1
                      • L LeeW

                        So, I signed up for a VPS and went for the Medium VPS at 8.99 EUR to try it out. The performance was ok but I noted some initial lag on connect. I have a couple of UK VPS and one in Germany with Hetzner.

                        From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                        I opened a ticket and politely asked about this. I suspected it was routing, Portsmouth is not the hub of the UK from a connectivity viewpoint, I appreciate that but just wanted to get their thoughts on it.

                        The response I got back was "Suggest you look for another provider".

                        Ok then, cancelled.

                        robiR Offline
                        robiR Offline
                        robi
                        wrote on last edited by
                        #24

                        @LeeW said in Contabo: New UK Region:

                        From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                        That would suggest they're doing some AS network tomfoolery and not actually having servers in the UK, just made to look like they are. Probably in FR.

                        Conscious tech

                        L MooCloud_MattM 2 Replies Last reply
                        1
                        • robiR robi

                          @LeeW said in Contabo: New UK Region:

                          From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                          That would suggest they're doing some AS network tomfoolery and not actually having servers in the UK, just made to look like they are. Probably in FR.

                          L Offline
                          L Offline
                          LeeW
                          wrote on last edited by
                          #25

                          @robi - Definately in Portsmouth, it's a configuration issue that is the cause, I gave them a full trace log back to Portsmouth showing precisely where the issue is, just needed a little tweak and it would have largely been sorted. Hence my support ticket to nudge them, which they didn't appear to appreciate ๐Ÿ™‚

                          But regardless, whether you are paying 8 EUR for 6vCPU/8GB Ram or 27 EUR for 10vCPU/60GB Ram (lol) they are without doubt horribly oversold. Your mileage will vary. All about setting expectations and if you don't expect much then you won't be disappointed.

                          Like I said before, 20ms to 80ms may not seem much in isolation but there are other factors which impact visitors inside/outside of the UK and so on. For most that don't do a lot of optimization, it is unlikely to be a noticeable difference. So if Contabo works for people, then it's good for what it is.

                          1 Reply Last reply
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                          • robiR robi

                            @LeeW said in Contabo: New UK Region:

                            From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                            That would suggest they're doing some AS network tomfoolery and not actually having servers in the UK, just made to look like they are. Probably in FR.

                            MooCloud_MattM Offline
                            MooCloud_MattM Offline
                            MooCloud_Matt
                            wrote on last edited by
                            #26

                            @robi they use 3ยฐparty datacenter outside Germany.
                            And there networking infrastrutture was not good already in Germany, now for example don't specify how much bandwidth they have on 3ยฐ party location.
                            So i would not trust them too much

                            Matteo. R.
                            Founder and Tech-Support Manager.
                            MooCloud MSP
                            Swiss Managed Service Provider

                            doodlemania2D 1 Reply Last reply
                            0
                            • MooCloud_MattM MooCloud_Matt

                              @robi they use 3ยฐparty datacenter outside Germany.
                              And there networking infrastrutture was not good already in Germany, now for example don't specify how much bandwidth they have on 3ยฐ party location.
                              So i would not trust them too much

                              doodlemania2D Offline
                              doodlemania2D Offline
                              doodlemania2
                              App Dev
                              wrote on last edited by
                              #27

                              Random off topic nugget to add - there was a VPS I saw somewhere once upon a time a few months ago that did not have pre-defined bandwidth allocations (unlimited as long as you don't abuse). Anyone know of any?

                              humptydumptyH robiR 2 Replies Last reply
                              0
                              • doodlemania2D doodlemania2

                                Random off topic nugget to add - there was a VPS I saw somewhere once upon a time a few months ago that did not have pre-defined bandwidth allocations (unlimited as long as you don't abuse). Anyone know of any?

                                humptydumptyH Offline
                                humptydumptyH Offline
                                humptydumpty
                                wrote on last edited by
                                #28

                                @doodlemania2 I know OVH Cloud has unlimited bandwidth. The connection speed increases with each higher plan.

                                micmcM 1 Reply Last reply
                                1
                                • humptydumptyH humptydumpty

                                  @doodlemania2 I know OVH Cloud has unlimited bandwidth. The connection speed increases with each higher plan.

                                  micmcM Offline
                                  micmcM Offline
                                  micmc
                                  wrote on last edited by
                                  #29

                                  @humptydumpty said in Contabo: New UK Region:

                                  @doodlemania2 I know OVH Cloud has unlimited bandwidth. The connection speed increases with each higher plan.

                                  On the other hand, personally OVH is among the last places I would use to host anything.

                                  Ignorance is not an excuse anymore!
                                  https://AutomateKit.com

                                  1 Reply Last reply
                                  0
                                  • doodlemania2D doodlemania2

                                    Random off topic nugget to add - there was a VPS I saw somewhere once upon a time a few months ago that did not have pre-defined bandwidth allocations (unlimited as long as you don't abuse). Anyone know of any?

                                    robiR Offline
                                    robiR Offline
                                    robi
                                    wrote on last edited by
                                    #30

                                    @doodlemania2 I used to look for such "unlimited" options in the past for some of my high traffic sites, but realized it wasn't necessary.

                                    For example SSDnodes has sufficiently high limits that I never hit them, and they loosely enforce it.

                                    Also, if a particular aspect of your service is the only one causing the limits to be exceeded, for ex: image or video repository, that resource can be CDN'd (often for free) resolving the local network bw issue.

                                    Conscious tech

                                    doodlemania2D 1 Reply Last reply
                                    1
                                    • robiR robi

                                      @doodlemania2 I used to look for such "unlimited" options in the past for some of my high traffic sites, but realized it wasn't necessary.

                                      For example SSDnodes has sufficiently high limits that I never hit them, and they loosely enforce it.

                                      Also, if a particular aspect of your service is the only one causing the limits to be exceeded, for ex: image or video repository, that resource can be CDN'd (often for free) resolving the local network bw issue.

                                      doodlemania2D Offline
                                      doodlemania2D Offline
                                      doodlemania2
                                      App Dev
                                      wrote on last edited by
                                      #31

                                      @robi Was just thinking that as well - have really been enjoying SSDNodes - they keep giving me too good of deals to resist and now I'm accumulating lots of servers hehe.
                                      It's like a shopping problem for shoes, but with servers.

                                      1 Reply Last reply
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