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Cloudron Forum

Apps | Demo | Docs | Install

Problem with automatic backup

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backupscifs
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  • archosA Offline
    archosA Offline
    archos
    wrote on last edited by girish
    #1

    Hi, I send automatic backups to the Hetzner box. It hasn't been a problem for a long time, so I haven't checked the backups lately either. But yesterday I found that the backup ends up with the error shown in the picture. I tried to clean the backup and run the backup, but the same error. Has anyone had a similar problem. Thank you very much for the information
    Snímek obrazovky pořízený 2022-08-25 23-31-57.png

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  • subvenS Offline
    subvenS Offline
    subven
    wrote on last edited by
    #2

    What is your backup configuration? I use a Hetzner Storagebox too and this are my settings:
    2022-08-26 03_19_14-Window.png

    Redarding your error message: the path seems too long so maybe either your system or the remote system is not able to handle this. Try to switch to tarball instead of rsync. Also saved a lot a time in my case because stuff like Wordpress and mail accounts have thousands of small files.

    archosA 1 Reply Last reply
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  • archosA Offline
    archosA Offline
    archos
    replied to subven on last edited by
    #3

    @subven Hey, thanks for the answer. I have the box connected via SSHFS, but I tried switching from rsync to Tarbal and I think that probably solved the problem. Thank you very much

    archosA 1 Reply Last reply
    1
  • archosA Offline
    archosA Offline
    archos
    replied to archos on last edited by archos
    #4

    @archos Hi I don't want to start a new thread. Tarball is more functional, but it doesn't do incremental backups. I now have approximately 500 GB of data on cloudron and the backup takes 8-10 hours every day.Now I also had a problem with updating Nextcloud because the Nextcloud backup got stuck and I had to ask support for help. Thank you very much. Rsync makes incremental backups, but when I turn on backup using Rsync, the backup ends up with the same error. Isn't it better to choose CiFS mount? What repository do you use for backups? I have previously used a box from Hetzner and backed up a home pc with a lot of data using Rsync and never had a problem. I'll add Nextcloud takes up the most data, wouldn't it be better to buy another Hetzner box and move the Nextcloud data there? Thank you very much for your help.

    girishG 1 Reply Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #5

    I saw @girish was hitting issues with Hetzner Storage Boxes yesterday too:

    https://forum.cloudron.io/post/57922

    I use Cloudron with Gandi & Hetzner

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to archos on last edited by
    #6

    @archos Have you tried with disabling file name encryption to remove the possibility that this is due to lengthy file names? In 7.3.4, this setting is in Backups -> Configure -> Encrypt file names (uncheck this).

    archosA 2 Replies Last reply
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  • archosA Offline
    archosA Offline
    archos
    replied to girish on last edited by
    #7

    @girish I haven't tried it, I'll try and let you know. Thank you very much for the information

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  • archosA Offline
    archosA Offline
    archos
    replied to girish on last edited by
    #8

    @girish So the problem was really with the encryption. Now the backup goes through Rsync without problems. Thank you very much for your help, I think the thread is solved 🙂

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