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  1. Cloudron Forum
  2. WordPress (Developer)
  3. PHP Fatal error

PHP Fatal error

Scheduled Pinned Locked Moved WordPress (Developer)
19 Posts 7 Posters 3.8k Views 7 Watching
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #8

    It would be good to get down to the issue. Maybe we should start over with the memory settings. The initial error, as I understand this is, that php simply can't allocate enough memory. This can either be due the set memory (in all those various locations, so maybe set all those explicitly to the same value for a start.) Or this can happen, if the system itself as a whole runs out of memory, in this case the memory limits are not even hit and increasing them will not help. For this you should see errors in the system logs (journalctl --system) via SSH, while the error happens.

    1 Reply Last reply
    3
    • P p44

      @girish I increased memory_limit = 1024M but problem is still the same, when connecting to some pages, system go out of memory.

      At the moment, I moved that instance to Wp-Engine and is correctly working.

      Of course, due to lacking of solutions when this (rare) problems happens, this situation will lead to reconsider the presence of critical websites on Cloudron, not having the necessary technical knowledge to solve this kind of problem, and not being able to receive technical support from Cloudron help desk on this type of problem. But these aspects maybe can be discussed in a different thread.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #9

      @p44 If you can setup a test installation of Cloudron and give us access (keep your existing wp-engine running), then we can debug this further. My understanding is you are saying that just a simple WP install doesn't work ? (since you disabled all plugins and tried as well?)

      1 Reply Last reply
      1
      • P p44

        Dear all,

        after latest update to Wordpress Developer, instance is broken and I have

        PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /app/data/public/wp-includes/pomo/mo.php on line 328

        Of course, I tried to disable all plugins, delete all themes, increase memory, but nothing happens...

        I also tried to restore old backups, but nothing to do... Always same problem.

        I suppose that is related to latest Cloudron Wordpres package update... To validate this hypothesis, how I can downgrade from org.wordpress.unmanaged.cloudronapp@3.0.4 to org.wordpress.unmanaged.cloudronapp@3.0.3?

        Edit: I restored a backup on org.wordpress.unmanaged.cloudronapp@3.0.3, but nothing happens...
        Edit: I restored even an old backup, 5 days ago, but problem is still the same.

        Can you help me?

        M Offline
        M Offline
        msbt
        App Dev
        wrote on last edited by
        #10

        @p44 did you also try to add define('WP_MEMORY_LIMIT', '512M'); to wp-config.php?

        https://stackoverflow.com/questions/46562269/wordpress-shows-fatal-error-after-moving-to-a-different-server

        1 Reply Last reply
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        • P Offline
          P Offline
          p44
          translator
          wrote on last edited by
          #11

          @nebulon @girish @msbt Many thank's for all your support.

          I'm try to understand what is the source cause, the instance was working more then one year and need more accurate analisys.

          I can immediately rule out possible causes relating to the functioning of Cloudron.

          Thank's again for patience

          jordanurbsJ 1 Reply Last reply
          0
          • P p44

            @nebulon @girish @msbt Many thank's for all your support.

            I'm try to understand what is the source cause, the instance was working more then one year and need more accurate analisys.

            I can immediately rule out possible causes relating to the functioning of Cloudron.

            Thank's again for patience

            jordanurbsJ Offline
            jordanurbsJ Offline
            jordanurbs
            wrote on last edited by
            #12

            Having the same issue with a previously stable WordPress developer install. Have tried all the same solutions, no luck.

            girishG 1 Reply Last reply
            0
            • jordanurbsJ jordanurbs

              Having the same issue with a previously stable WordPress developer install. Have tried all the same solutions, no luck.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #13

              @jordanurbs If you still have the app instance, can you contact us at support@cloudron.io , so we can debug this further?

              1 Reply Last reply
              0
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #14

                This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                P d19dotcaD 2 Replies Last reply
                4
                • girishG girish

                  This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                  P Offline
                  P Offline
                  p44
                  translator
                  wrote on last edited by
                  #15

                  @girish Thank's Girish

                  1 Reply Last reply
                  1
                  • girishG girish

                    This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                    d19dotcaD Offline
                    d19dotcaD Offline
                    d19dotca
                    wrote on last edited by
                    #16

                    @girish said in PHP Fatal error:

                    This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                    Merely out of curiosity... what was the impacted theme?

                    --
                    Dustin Dauncey
                    www.d19.ca

                    jordanurbsJ 1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #17

                      @jordanurbs what was the theme?

                      1 Reply Last reply
                      0
                      • humptydumptyH Offline
                        humptydumptyH Offline
                        humptydumpty
                        wrote on last edited by
                        #18

                        I had a similar issue with my WP sites where the page would look all weird (CSS got all f'ed up). I thought it was theme related but narrowed it down to the CDN integration (Bunny). The page loaded fine once I disabled the CDN option in the caching plugins (I use different cache plugins on each of my sites). I did purge the cache in Bunny's dashboard, but that did not fix it. I didn't change anything with the sites before this happened, so it's got to be a broken update somewhere. The two problematic themes are Woodmart and Astra. My third site is using a different theme from Themeforest, but I can't remember its name right now (it's a weird one).

                        1 Reply Last reply
                        1
                        • d19dotcaD d19dotca

                          @girish said in PHP Fatal error:

                          This turned out to be a theme issue. The upstream theme author issued a fix and things are working now.

                          Merely out of curiosity... what was the impacted theme?

                          jordanurbsJ Offline
                          jordanurbsJ Offline
                          jordanurbs
                          wrote on last edited by
                          #19

                          @d19dotca @girish

                          X theme, may also be called Pro

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