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  3. Setup mailjet as mailserver does not work

Setup mailjet as mailserver does not work

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mailjetrelayemail
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  • F Offline
    F Offline
    Fabix
    wrote on last edited by girish
    #1

    Hello!

    I try to set up my mailjet account as smtp server.

    I get the following error: getaddrinfo ENOTFOUND in-v3-mailjet.com

    Bildschirm­foto 2023-04-01 um 13.13.12.png

    Username and API Key is correct (I use this in another app, too)

    SPF setup is correct, as I can see in the mailjet console.

    Any ideas?

    Thank you!

    M 1 Reply Last reply
    0
    • F Fabix

      Hello!

      I try to set up my mailjet account as smtp server.

      I get the following error: getaddrinfo ENOTFOUND in-v3-mailjet.com

      Bildschirm­foto 2023-04-01 um 13.13.12.png

      Username and API Key is correct (I use this in another app, too)

      SPF setup is correct, as I can see in the mailjet console.

      Any ideas?

      Thank you!

      M Online
      M Online
      msbt
      App Dev
      wrote on last edited by
      #2

      @Fabix not sure about the missing username, but your SMTP host has a - instead of a . (should be in-v3.mailjet.com)

      F 1 Reply Last reply
      2
      • girishG girish marked this topic as a question on
      • girishG girish has marked this topic as solved on
      • M msbt

        @Fabix not sure about the missing username, but your SMTP host has a - instead of a . (should be in-v3.mailjet.com)

        F Offline
        F Offline
        Fabix
        wrote on last edited by
        #3

        @msbt

        oh man so sorry..

        yes it was the wrong smtp host...

        In mailjet it was not possible to copy the host.

        1 Reply Last reply
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        • saikarthikS Offline
          saikarthikS Offline
          saikarthik
          wrote on last edited by saikarthik
          #4

          I still get the error: getaddrinfo EAI_AGAIN in-v3.mailjet.com
          Additionally, just saw that my cloudron server is not able to access anything outside, including AWS Route53 for MX record verification.
          Also, when I try to ping www.google.com I get the error: ping: www.google.com: Temporary failure in name resolution

          Any ideas?

          1 Reply Last reply
          0
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @saikarthik Can you check if unbound is running? Under Services -> unbound . Otherwise, restart it. We use unbound as the DNS server and it looks like DNS resolution is not working on your server.

            saikarthikS 1 Reply Last reply
            1
            • girishG girish

              @saikarthik Can you check if unbound is running? Under Services -> unbound . Otherwise, restart it. We use unbound as the DNS server and it looks like DNS resolution is not working on your server.

              saikarthikS Offline
              saikarthikS Offline
              saikarthik
              wrote on last edited by
              #6

              @girish yes, that was the issue.
              These links helped:
              https://docs.cloudron.io/troubleshooting/#unbound
              https://forum.cloudron.io/topic/2106/dns-status-tool-reports-null-on-all-records?

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