Cloudron Forum

It did turn out to be a DNC issue which Joseph at Clourdon support fixed and then created a backup.

@Shaun-Snapp said in Add an A record manually for the domain:

"Add an A record manually for www.abc.com to this Cloudron's public IP"
I purchased the domain around 1/2 hour before trying to change an app to that domain. This is the error I received when the app failed to propagate.

That message is saying that you have to add the A record manually in your domain provider (not in Cloudron). Cloudron cannot add/remove DNS entries for the domain because it's "manual" mode and thus has no programmatic access to your DNS.

The place where you purchased your domain most likely has a Domain/DNS control panel where you can add/remove DNS entries.

@girish

Yes, I was using a capital in the username. Now I have access after creating a new user with no caps. Thanks.

Ahh, just saw this. Ok, I am following it up on the other thread as it is the same issue. Thanks.

My error. I had the site stuck in recovery mode. It is back up now.

I am back to normal. Thanks