Cloudron Forum

It did turn out to be a DNC issue which Joseph at Clourdon support fixed and then created a backup.

I just updated to 8.0.4 and then tried a backup and I receive the same error of a self signed certificate.

@joseph I have not had any problems with my DNS. All of my sites are working fine. Except for the inability to make new backups, everything is working as it normally does.

@adnanjan-bcs Did this problem start after you updated to 8.0.3?

@joseph Yes, I can save the configuration in Cloudron Backups without making any changes. Yes I am using Digital Open Spaces. Here is there response to a ticket I opened with them.

"Please note that if your Space Bucket is generally working fine then this on-going issue might not be associated with that."

Interestingly I just received this email from Amazon AWS telling me to upgrade to 8.0.4.

"Thank you for subscribing to Cloudron.

We are writing to inform you that Cloudron UG has added a new version to Cloudron on AWS Marketplace. As an existing customer, your subscription to the product, any running instances and access to previous versions are unaffected. However, Cloudron UG does recommend you to update to the latest version, Cloudron/8.0.4 by visiting https://aws.amazon.com/marketplace/pp/prodview-aep3gt5elubci.

For additional questions or upgrade information, please contact Cloudron UG directly. Visit the seller's profile page on AWS Marketplace."

However, as probably everyone knows, it is not yet stable.

Digital Ocean is where the Cloudron backup backs up to.

Notice this update note for 8.0.4

"ami: IMDv2 support
apps: do not log app logs to output
backupcleaner: do not remove the backup in progress
backups: make noop upload work again
dashboard: also render checklist items in apps.html
dashboard: remove mailbox import/export feature
ionos: add contract-owned eu-central-3
sftp: restore mode and owner
volumes: /mnt/volumes is reserved"

So it discusses making some things related to backups work again.

8.0.4 will not be stable for a week. So I should probably update to 8.0.4 when it is stable and then retry a backup.

BTW, I just reset the certificates in Cloudron and retried a backup and got the same error.

I am using Digital Ocean. I can't find anything about certificates in my settings. And Digital Ocean would not have started asking for this just on the 16th. I am thinking that the 8.0.3 Cloudron update made a change to the backup such that a self signed certificate is necessary for the backup. I made no changes to anything in the backup and never even went into Digital Ocean to change anything.

It seems to be self signed certificate error. All the backup logs since the 15th of August, so beginning with the 16th show this error. However, I don't see a self signed certificate in my setup, and I had no problems making backups until the 16th of August. I did not make any changes to my backup settings. So on the 15th there is no self signed certificate error, then on the 16th, after upgrading to 8.0.3 this self signed certificate error appears in the log of every backup that is attempted to be made.

Here is the log from a failed backup.

Task 12896
Aug 19 20:11:31 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/fonts.json position 3936 try 2
Aug 19 20:11:41 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json (Try 2) (summitproducts.cloud)"}
Aug 19 20:11:41 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json position 3938 try 2
Aug 19 20:11:41 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/transforms.js position 3939 try 2
Aug 19 20:19:54 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:19:54 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:04 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:04 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:14 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/init.php (Try 3) (summitproducts.cloud)"}
Aug 19 20:20:14 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/init.php position 3931 try 3
Aug 19 20:20:14 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/dist/blocks.style.build.css position 3930 try 3
Aug 19 20:20:14 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:14 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:24 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/blocks.js (Try 3) (summitproducts.cloud)"}
Aug 19 20:20:24 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/blocks.js position 3933 try 3
Aug 19 20:20:24 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/package-lock.json position 3932 try 3
Aug 19 20:20:24 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:24 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:34 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/common.scss (Try 3) (summitproducts.cloud)"}
Aug 19 20:20:34 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/common.scss position 3934 try 3
Aug 19 20:20:34 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/edit.js position 3935 try 3
Aug 19 20:20:34 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:35 box:backupformat/rsync Attempt 2 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:20:44 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/index.js (Try 3) (summitproducts.cloud)"}
Aug 19 20:20:44 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/index.js position 3937 try 3
Aug 19 20:20:44 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/fonts.json position 3936 try 3
Aug 19 20:20:54 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json (Try 3) (summitproducts.cloud)"}
Aug 19 20:20:54 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json position 3938 try 3
Aug 19 20:20:55 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/transforms.js position 3939 try 3
Aug 19 20:29:07 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:07 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:17 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:17 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:27 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/init.php (Try 4) (summitproducts.cloud)"}
Aug 19 20:29:27 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/init.php position 3931 try 4
Aug 19 20:29:27 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:27 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/dist/blocks.style.build.css position 3930 try 4
Aug 19 20:29:27 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:37 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/blocks.js (Try 4) (summitproducts.cloud)"}
Aug 19 20:29:37 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/blocks.js position 3933 try 4
Aug 19 20:29:37 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:37 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/package-lock.json position 3932 try 4
Aug 19 20:29:37 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:47 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/edit.js (Try 4) (summitproducts.cloud)"}
Aug 19 20:29:47 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/edit.js position 3935 try 4
Aug 19 20:29:47 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:47 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/common.scss position 3934 try 4
Aug 19 20:29:48 box:backupformat/rsync Attempt 3 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:29:57 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/fonts.json (Try 4) (summitproducts.cloud)"}
Aug 19 20:29:57 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/fonts.json position 3936 try 4
Aug 19 20:29:57 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/index.js position 3937 try 4
Aug 19 20:30:07 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json (Try 4) (summitproducts.cloud)"}
Aug 19 20:30:07 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json position 3938 try 4
Aug 19 20:30:08 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/transforms.js position 3939 try 4
Aug 19 20:38:20 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:21 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:30 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:31 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:40 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/init.php (Try 5) (summitproducts.cloud)"}
Aug 19 20:38:40 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/init.php position 3931 try 5
Aug 19 20:38:41 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/dist/blocks.style.build.css position 3930 try 5
Aug 19 20:38:41 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:41 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:50 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/package-lock.json (Try 5) (summitproducts.cloud)"}
Aug 19 20:38:50 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/package-lock.json position 3932 try 5
Aug 19 20:38:51 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:38:51 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/blocks.js position 3933 try 5
Aug 19 20:38:51 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:39:01 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/edit.js (Try 5) (summitproducts.cloud)"}
Aug 19 20:39:01 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/edit.js position 3935 try 5
Aug 19 20:39:01 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:39:01 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/common.scss position 3934 try 5
Aug 19 20:39:01 box:backupformat/rsync Attempt 4 failed. Will retry: Upload error: self-signed certificate
Aug 19 20:39:11 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/fonts.json (Try 5) (summitproducts.cloud)"}
Aug 19 20:39:11 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/fonts.json position 3936 try 5
Aug 19 20:39:11 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/index.js position 3937 try 5
Aug 19 20:39:21 box:tasks update 12896: {"percent":12.11111111111111,"message":"Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json (Try 5) (summitproducts.cloud)"}
Aug 19 20:39:21 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/systemFonts.json position 3938 try 5
Aug 19 20:39:21 box:backupformat/rsync Adding data/public/wp-content/plugins/olympus-google-fonts/blocks/src/google-fonts/transforms.js position 3939 try 5
Aug 19 20:47:34 box:syncer sync: done processing adds. error: BoxError: Upload error: self-signed certificate at Object.finish (/home/yellowtent/box/src/storage/s3.js:136:30) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async addFile (/home/yellowtent/box/src/backupformat/rsync.js:78:5) at async /home/yellowtent/box/src/backupformat/rsync.js:108:17 at async promiseRetry (/home/yellowtent/box/src/promise-retry.js:17:20) at async processTask (/home/yellowtent/box/src/backupformat/rsync.js:103:13) { reason: 'External Error', details: {} }
Aug 19 20:47:34 box:backupupload upload completed. error: BoxError: Upload error: self-signed certificate at Object.finish (/home/yellowtent/box/src/storage/s3.js:136:30) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async addFile (/home/yellowtent/box/src/backupformat/rsync.js:78:5) at async /home/yellowtent/box/src/backupformat/rsync.js:108:17 at async promiseRetry (/home/yellowtent/box/src/promise-retry.js:17:20) at async processTask (/home/yellowtent/box/src/backupformat/rsync.js:103:13) { reason: 'External Error', details: {} }
Aug 19 20:47:34 box:backuptask runBackupUpload: result - {"result":"Upload error: self-signed certificate"}
Aug 19 20:47:44 box:shell backup-snapshot/app_52e0bb95-8522-4cff-be7f-3ce6c0afeed5: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_52e0bb95-8522-4cff-be7f-3ce6c0afeed5 rsync {"localRoot":"/home/yellowtent/appsdata/52e0bb95-8522-4cff-be7f-3ce6c0afeed5","layout":[]} errored BoxError: backup-snapshot/app_52e0bb95-8522-4cff-be7f-3ce6c0afeed5 exited with code 50 signal null
[no timestamp] at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:122:19)
[no timestamp] at ChildProcess.emit (node:events:518:28)
[no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
[no timestamp] reason: 'Shell Error',
[no timestamp] details: {},
[no timestamp] code: 50,
[no timestamp] signal: null
[no timestamp] }
Aug 19 20:47:44 box:taskworker Task took 2863.724 seconds
Aug 19 20:47:44 box:tasks setCompleted - 12896: {"result":null,"error":{"stack":"BoxError: Upload error: self-signed certificate\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"External Error","details":{},"message":"Upload error: self-signed certificate"}}
Aug 19 20:47:44 box:tasks update 12896: {"percent":100,"result":null,"error":{"stack":"BoxError: Upload error: self-signed certificate\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"External Error","details":{},"message":"Upload error: self-signed certificate"}}
[no timestamp] Upload error: self-signed certificate
[no timestamp] at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)
[no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
[no timestamp] at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)
[no timestamp] at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
[no timestamp] at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)

Hello,

I have been unable to complete a backup since I upgraded to 8.0.3. I have daily backups set, and they have all failed since the 16th, which is when I upgraded to Cloudron 8.0.3

I can't tell where to add an A record in Cloudron. I searched through every Cloudron setting page I could.
This is the error I receive when changing the URL of my app.

"Add an A record manually for www.abc.com to this Cloudron's public IP"

I purchased the domain around 1/2 hour before trying to change an app to that domain. This is the error I received when the app failed to propagate.

"Error : DNS Error - DNS A Record is not synced yet: ETRYAGAIN"

@nebulon Yes -- and to your question. I just typed this in at the Surfer prompt. /etc/init.d/ssh restart

I am no expert in restarting services -- but it responded with this.

root@5995ab0f-bf9c-46b0-9095-XXX:/app/code# /etc/init.d/ssh restart

• Restarting OpenBSD Secure Shell server sshd [ OK ]
  root@5995ab0f-bf9c-46b0-9095-XXX:/app/code#

But I have the same problem. I want to emphasize I made no change. At first I thought the library WiFi I was on was blocking the FTP. But then I switched to my phone as the hotspot and had the same issue.

I had the same issue with a configuration in the FTP client I have used for around 1.5 years. All of a sudden it did not accept the password and or username. I restarted the SFTP server in Surfer, but it did not change anything. I have no problem getting in through the web interface using the same credentials (that fail in the FTP client), however.

@girish

Yes, I was using a capital in the username. Now I have access after creating a new user with no caps. Thanks.

@girish

The log says that it delivered mail, but I don't see it in Gmail. But I tried my other email service and it worked.

I am still having a problem with Jupyter Notebook. That is rejecting the same password that is working in all the other apps.

@girish

I became confused as I was not getting emails for the new accounts I was creating and mistaken the restatement of the username as a password I had set. (I created the users one day, and then tried to use them to login several days later when you told me I could do this).

My error. But I am now into several apps. This is great. I don't even have to worry about setting the password in apps. Fantastic. I need to next look into why it is not creating new emails after I create a user. I checked the spam folder as well. Thanks for your help.

Ahh, just saw this. Ok, I am following it up on the other thread as it is the same issue. Thanks.

Girish,

Seems like a great feature. However, I tried logging in with my username and passwords from Cloudron into several of my apps, but none of them accepted the usernames and passwords I created. I saw the selection you are referring to when I brought up each new app, that is to make it compatible with Cloudron users. I had been doing this previously (accepting the default), but did not know what it meant.

I wonder what I am doing wrong.

I have no idea how to login to Surfer. It is strange that it does not come with a default login. There are not files to be adjusted where I could enter a login either. Does anyone know how to create a user and login for Surfer?