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App Wishlist

Propose and vote for apps to be packaged

1.4k Topics 12.3k Posts
  • 9 Votes
    10 Posts
    573 Views

    @scooke said in Chaskiq - website and social live chat including chat-bot and video calls:

    @jagan Thanks for the reply. My point is to not to try to convince anyone to not use it, I'm just curious how it is actually used by those who employ it.

    1.) Info such as hours, etc., could/should be available on a website, no?
    2) I've seen this used for very open-ended generic questions.
    3) This sounds perfect, but most of the time when I've needed help the Help seemed to act like it was gonna take a lot of time, in which case chat wasn't an option because I'd be sitting there for awhile. I guess one experience I've had with chat that was helpful was with a bank, trying to clear a flagged transaction. But they needed lots of my regular account info and it felt sketchy giving that over a chat! I suppose that it "worked" because in the end the transaction was cleared (it was me), but I really didn't feel comfortable. Another time was with NameCheap about a transfer-in of a domain, but they needed me to be logged into the site at the same time as the chat. Good thing I was at my computer, and not just my phone, as that wouldn't have gone well.
    4) Yeah, I really don't like the blackhole nature of the phone help!

    Most places use this forum-style approach for help. It seems like the best mix of quickly getting info back and forth, and getting a solution.

    I guess the other scenario i am trying to imagine is with a one-person, or small-ish startup. If their main Help is chat, who is going to be the one to monitor that Chat? And if it's one person, or few, doesn't Chat help sessions take away alot of time from the usually-scheduled work?

    I'm asking all this because I'm thinking of including it in some of my stuff, in general, but just can't picture how it will truly function and work out.

    I like this discussion...to chime in it appears there is a mix of two conflicting perspectives:
    1- Your technical insight combined with curiosity on how the solution provides value
    2- Your personal exp and preference regarding similar solutions

    Devils advocate: I have worked in pub/private orgs of varying sizes supporting physical & digital products/services for more than decade and can 100+1% argue that customers/users want, like & use "chat" as an option more and more...

    Your points are more subjective than objective. But for the sake of argument: From my personal Ex: "I have used and prefer chat over a call or email..."

    Users (Not yours & not all of them.. but enough of them) like and prefer the experience. Especially for Subscription/Premium based support - its almost basically expected now

    To add more value/substance to my stance: I went to Drift's HYPERGROWTH event in 2018, they are one of the leaders in the Conversational Marketing space. They recently were acknowledged by Gartner and are currently valued at $1 billion

    My 2 cents are worth 2 just likes yours but someone somewhere is making $ supporting someone via chat

    Chaskiq has a good amount of momentum & the "market" for the service is thriving šŸ’™

  • CWTCH - Surveilance proof messaging

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    @timconsidine still works. I was the reason for the last update after a conversation with the inventor. (tied to the version of PGP/GPG and TLS)

  • RSSbox

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    3 Votes
    5 Posts
    189 Views

    Any further progress on this @rmdes ?

  • Hesk - Help Desk + Knowledgebase

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    2 Votes
    3 Posts
    388 Views

    @timconsidine Oh. What are your concerns about Freescout?

  • Eleutheria Pay - Open source donation platform

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    12 Votes
    124 Posts
    18k Views

    @atridad hey I forgot about when that was !
    Huge congratulations and best wishes to both of you šŸ¾

    No rush at all, take your time, much more interesting projects around I'm sure.

  • PĆ©trolette

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    8 Votes
    10 Posts
    573 Views

    @mehdi wot? Oh I must go look. I had heard it went the way of the Dodo. I wonder if I can remember my login!

    I've tried to recreate it many times over the years. Now I use Nextcloud bookmarks to synch my sites cross browsers.

  • CitizenLab digital democracy platform

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    8 Votes
    11 Posts
    636 Views

    @timconsidine This will be a huge benefit for humanity, as many countries and states are forming councils called Assemblies for the next generation of government.

    This will be a great addition to help manage that framework. ā¤

  • LibreQR

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    1 Votes
    2 Posts
    155 Views
  • 6 Votes
    2 Posts
    267 Views
  • Swagger Editor, Swagger Codegen & Swagger UI

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    6 Votes
    3 Posts
    235 Views

    Would love to see this as a 1-click install app

  • 3 Votes
    5 Posts
    452 Views
  • CouchDB

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    5 Votes
    1 Posts
    162 Views
    No one has replied
  • 10 Votes
    4 Posts
    375 Views

    @jdaviescoates Have not done anything on it since, too complex for me, still learning..
    I know how to package simple python/nodeJS code into cloudron/docker apps but this one is too complex for me šŸ˜•

  • Stackstorm - Zapier Alternative

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    12 Votes
    12 Posts
    808 Views

    @micmc Please do and report back your findings.

  • Form Tools

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    2 Votes
    2 Posts
    225 Views

    @micmc it is nice, I have used it
    I got bit disenchanted with old UI - doesn't scream modern
    My users didn't like it much
    But it works well.

  • Chevereto

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    4 Votes
    23 Posts
    2k Views

    @timconsidine actually depends on their licensing model. We are not at all against paid apps delivered through Cloudron. I understand the need to make a living as a small team pouring your time into a great project. Although in this case I guess, the packaging initiative should come from the upstream app from now on. Of course we are happy to assist, it still looks like a solid good app šŸ™‚

  • Free Open Source SEO Panel SaaS

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    5 Votes
    13 Posts
    990 Views

    @robi Cool I see the idea, thanks.
    Advantage over LAMP ?

  • Open edX / Tutor : online courses (LMS)

    Locked
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    4 Votes
    4 Posts
    331 Views

    @timconsidine perhaps @staff could move this thread into the other one.

  • Filebrowser

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    2 Votes
    2 Posts
    278 Views

    File Browser is a create-your-own-cloud-kind of software where you can install it on a server, direct it to a path and then access your files through a nice web interface.

    Docs: https://filebrowser.org/
    GitHub: https://github.com/filebrowser/filebrowser
    Docker: https://hub.docker.com/r/filebrowser/filebrowser