@nebulon Thank you so much, fixed on my side also!

I used rm -r -f /path/ to delete the darkmode folder in the following places:

/app/code/Modules/DarkMode
/app/data/public-modules

Then, installed and activated the Dark Mode module and it worked!

For future reference (to self) https://askubuntu.com/questions/201775/how-do-i-remove-a-folder

@k2300455 I assume you mean https://freescout.net/module/end-user-portal/ ? You have to ask the upstream project about this. See https://freescout.net/contact-us/ on how to contact them.

If you find out, please let us know here (we use freescout for support ourselves, so would be good to know).

Can you try sending test mail ? That will eliminate whether this is something in the mail server/mail relay or FreeScout issue. As @subven suggested, you should try disabling all the modules and test things as well. The FS in the subject presumably means FreeScout.

I see, that sucks. Thanks for the quick responses! I did purchase add-on modules for customization, widgets and others (For FreeScout). So far I'm liking the cloudron platform.

Great work!

@nebulon Thanks for the quick fix. I can confirm it works. No ipv6 on my cloudron yet.

@humptydumpty you only need one ; per brace { } pair.

Use a CSS validator to help you.

@vosika I think it's because mysql is OOMing. Can you go to Services -> MySQL and give it more memory?

@nebulon Thank you very much. You saved me 100 hours of work.

@ccfu Yes, looks like pushed it but didn't make it public. Our bad.

@ianhyzy so it looks like I spoke too soon- the test email came in, but the email I sent from my Gmail account never appeared

@nebulon I can reproduce it on 2 of the 3 FreeScout instances, all three have at least LDAP:

The one with only LDAP shows indeed the translations for LDAP FreeScout number 2 has: Block External Images, Custom Folders, Followers, LDAP Integration, Spam Filter, Tags FreeScout number 3 has: Block External Images, Followers, LDAP Integration, Spam Filter, Tags, Two-Factor Authentication

I have a gut feeling it has to do with Block External Images, since I bought and installed it on 2 of the 3, those 2 have the issue.

@vosika thanks for sharing this here! I will mark this then as "solved" given that it won't get fixed then it seems.

Ok there was a related new upstream release and I have update the Cloudron package now.

@nebulon I’ll keep an eye on this, it not every minute (scheduled fetch) but a few times a day so not a real big issue.

@JLX89 @ccfu They released a new update to the chat module that now includes business hours.

Chat Operating Hours added in the Chat Module v1.0.1 https://github.com/freescout-helpdesk/freescout/issues/1102#issuecomment-803952223

Ah ok, I completely misunderstood. I guess this entirely depends on whether the upstream project allows it. Might be worth asking in their issue tracker - https://github.com/freescout-helpdesk/freescout/issues

@imc67
yep, @girish fixed in seconds, like a superhero! was an issue with the system link in rsync, and I discovered the output of the error was on the app log file, not on the container that's why we couldn't find anything on the log in Cloudron initially.

Would the 2FA carry over through LDAP if i switch my freescout instance over to the new version or do I also need to get the freescout 2FA module?

@humptydumpty said in Browser Notifications?:

I post on here instead of the app's forum because it's not really an important issue and I just wanted to hear what other users are doing. Also, it's kind of annoying to have multiple forum accounts for basic questions. Thanks again!

I was able to help this time, but regardless of it being annoying - this was the wrong forum to post in. Cloudron does not make the app FreeScout - it only packaged it for Cloudron. So support is limited to user experience almost exclusively.

That said, I am glad you found a solution for this 🙂