Sorry for the noise. I am not quite sure what I made differently before, but while I am 100% I got the sendmail error with the smtp option selected, after redoing it is working now for me as well. Case closed.

Ah ok. @vadim we use freescout as our primary support tool , can say it is very good and stable (been using it over 6 years now).

haha. Shame on me. I never saw that there was a checkbox [image: 1705069835154-cd38131b-145a-42b8-9144-a21b58856aea-image.png]

@im-fabian I think that behavior is fairly common in all apps. When users get removed from a directory, they don't get removed in the app itself on a sync. This is because there may be data specific to the user and (for the app) it's not clear what needs to be done . For example, maybe freescout has some tickets assigned to a delete user. What should it do? Assign to someone else/orphan them etc.

This fix is now part of the latest package release.

@imc67 We use apache, so the next update will fix it.

@humptydumpty It's a taste of the future. Get ready to have some CBDC linked to some DNA ID all justified as an upgraded "I am not a robot" captchya. The internet is not reality. 🫥

Ah ok, thanks a lot. I have overlooked this.

@ccfu I think LAMP would be the best first step. Afterwards, you can move it to FreeScout app proper.

@girish Thank you , this solved the issue.

Finally got a response upstream but it’s a dead end. Unfortunately there is no such possibility and no plans to implement it.

Thank you, I found it (at another place, not where I thought it is)!

Everything working great now. Thanks everyone.

@nebulon Thank you so much, fixed on my side also!

I used rm -r -f /path/ to delete the darkmode folder in the following places: /app/code/Modules/DarkMode /app/data/public-modules Then, installed and activated the Dark Mode module and it worked! For future reference (to self) https://askubuntu.com/questions/201775/how-do-i-remove-a-folder

@k2300455 I assume you mean https://freescout.net/module/end-user-portal/ ? You have to ask the upstream project about this. See https://freescout.net/contact-us/ on how to contact them. If you find out, please let us know here (we use freescout for support ourselves, so would be good to know).

Can you try sending test mail ? That will eliminate whether this is something in the mail server/mail relay or FreeScout issue. As @subven suggested, you should try disabling all the modules and test things as well. The FS in the subject presumably means FreeScout.

I see, that sucks. Thanks for the quick responses! I did purchase add-on modules for customization, widgets and others (For FreeScout). So far I'm liking the cloudron platform. Great work!