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FreeScout

53 Topics 612 Posts
  • Importing from another server

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    girishG
    @ccfu I think LAMP would be the best first step. Afterwards, you can move it to FreeScout app proper.
  • 0 Votes
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    P
    @girish Thank you , this solved the issue.
  • Auto-update modules or have admin notified of available updates?

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    humptydumptyH
    Finally got a response upstream but it’s a dead end. Unfortunately there is no such possibility and no plans to implement it.
  • Change timezone

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    J
    Thank you, I found it (at another place, not where I thought it is)!
  • Freescout Automation/Integration Q's

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    No one has replied
  • Telegram Notifications Module compatibility?

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    jordanurbsJ
    Everything working great now. Thanks everyone.
  • This topic is deleted!

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  • FYI: Knowledge Base Custom Domains

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    J
    @nebulon Thank you so much, fixed on my side also!
  • Dark Mode (official module) activation error

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    humptydumptyH
    I used rm -r -f /path/ to delete the darkmode folder in the following places: /app/code/Modules/DarkMode /app/data/public-modules Then, installed and activated the Dark Mode module and it worked! For future reference (to self) https://askubuntu.com/questions/201775/how-do-i-remove-a-folder
  • How to add reCaptcha to the Customer Portal URL?

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    girishG
    @k2300455 I assume you mean https://freescout.net/module/end-user-portal/ ? You have to ask the upstream project about this. See https://freescout.net/contact-us/ on how to contact them. If you find out, please let us know here (we use freescout for support ourselves, so would be good to know).
  • cloudron mail server shows a strange message in email subject line

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    girishG
    Can you try sending test mail ? That will eliminate whether this is something in the mail server/mail relay or FreeScout issue. As @subven suggested, you should try disabling all the modules and test things as well. The FS in the subject presumably means FreeScout.
  • FreeScout How to change app name in browser's tab?

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    K
    I see, that sucks. Thanks for the quick responses! I did purchase add-on modules for customization, widgets and others (For FreeScout). So far I'm liking the cloudron platform. Great work!
  • Log visitor IP Correctly instead of 172.18.0.1

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    njN
    @nebulon Thanks for the quick fix. I can confirm it works. No ipv6 on my cloudron yet.
  • Dark Mode Now Available (unofficial)

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    robiR
    @humptydumpty you only need one ; per brace { } pair. Use a CSS validator to help you.
  • Searching error

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    girishG
    @vosika I think it's because mysql is OOMing. Can you go to Services -> MySQL and give it more memory?
  • FreeScout - Admin Passwort Reset

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    P
    @nebulon Thank you very much. You saved me 100 hours of work.
  • Latest package update not available?

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    girishG
    @ccfu Yes, looks like pushed it but didn't make it public. Our bad.
  • Cannot connect with TSL/SSL

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    ianhyzyI
    @ianhyzy so it looks like I spoke too soon- the test email came in, but the email I sent from my Gmail account never appeared
  • FreeScout 1.7.2: after importing translations only App available

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    imc67I
    @nebulon I can reproduce it on 2 of the 3 FreeScout instances, all three have at least LDAP: The one with only LDAP shows indeed the translations for LDAP FreeScout number 2 has: Block External Images, Custom Folders, Followers, LDAP Integration, Spam Filter, Tags FreeScout number 3 has: Block External Images, Followers, LDAP Integration, Spam Filter, Tags, Two-Factor Authentication I have a gut feeling it has to do with Block External Images, since I bought and installed it on 2 of the 3, those 2 have the issue.
  • Facebook module

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    nebulonN
    @vosika thanks for sharing this here! I will mark this then as "solved" given that it won't get fixed then it seems.