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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Email sending issue (was: URGENT)

Email sending issue (was: URGENT)

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60 Posts 9 Posters 2.4k Views 8 Watching
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  • M Offline
    M Offline
    mmtrade
    wrote on last edited by
    #3

    Yes see attached below

    image.png

    1 Reply Last reply
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    • M Offline
      M Offline
      mmtrade
      wrote on last edited by
      #4

      I cannot send or receive emails but at some point i was actually...

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      • M Offline
        M Offline
        mmtrade
        wrote on last edited by
        #5

        when i try to testrun an email see what it shows as attached

        image.png

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        • M Offline
          M Offline
          mmtrade
          wrote on last edited by
          #6

          the thing is that it is red while it supposed to be green is where the problem is coming from

          can you check and see whats going on?

          jdaviescoatesJ 1 Reply Last reply
          0
          • M mmtrade

            the thing is that it is red while it supposed to be green is where the problem is coming from

            can you check and see whats going on?

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #7

            @mmtrade it's red because it thinks your IP is on a Spam blocklist.

            Could very likely be the same as
            https://forum.cloudron.io/topic/13337/false-positive-on-spamhause/26
            https://forum.cloudron.io/topic/13401/ip-address-blocklist-check-this-server-s-ip-xx.xx.xx.xx-is-on-a-blocklist.-spamhaus-zen

            I use Cloudron with Gandi & Hetzner

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            • GengarG Offline
              GengarG Offline
              Gengar
              wrote on last edited by
              #8

              That's funny @mmtrade because I'm having the exact same issue since today. And I had a look on https://www.spamhaus.org/ and it seems to be a false positive. My IP isn't black listed on their side.

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              • M Offline
                M Offline
                mmtrade
                wrote on last edited by
                #9

                I have had my IP's blacklisted and it does not affect the mail server

                I am not able to unblock it if i cannot send or receive emails.

                Most off these spam list sites will not accept email from a thrid party account

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                • M Offline
                  M Offline
                  mmtrade
                  wrote on last edited by
                  #10

                  How do i debug this and remove this to start working

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                  • GengarG Offline
                    GengarG Offline
                    Gengar
                    wrote on last edited by
                    #11

                    @mmtrade On my side it's my fault. It's because this morning I changed the Unbound config by adding a forward.conf to use cloudflare dns... and spamhaus doesn't like that...

                    I will have to find a way to deal with that...

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                    • M Offline
                      M Offline
                      mmtrade
                      wrote on last edited by
                      #12

                      @jdaviescoates i have unlisted spamhouse and it is still thesame thing

                      when did this start? I have been using cloudrun for sometime and this issue has not come up

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                      • M Offline
                        M Offline
                        mmtrade
                        wrote on last edited by
                        #13

                        Now @jdaviescoates everything is okay but i cannot send or receive emails

                        see attached

                        image.png

                        also see attahced whem sending emails

                        image.png

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                        • BrutalBirdieB Offline
                          BrutalBirdieB Offline
                          BrutalBirdie
                          Partner
                          wrote on last edited by BrutalBirdie
                          #14

                          Please go to https://my.DOMAIN.TLD/#/services and check if the mail service is running.
                          And if so, maybe restart it once and then send the logs of that service.

                          If the mail service is not running and can not be started, there might be a program like postfix running on your server which is blocking the ports.

                          Like my work? Consider donating a drink. Cheers!

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                          • scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #15

                            Sounds like it is server-side. Has your vps provider done upgrades or changes lately?

                            A life lived in fear is a life half-lived

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                            • M Offline
                              M Offline
                              mmtrade
                              wrote on last edited by
                              #16

                              @BrutalBirdie Please see attached if everything is okay

                              image.png

                              I have restarted the server and it is still not working

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                              0
                              • M Offline
                                M Offline
                                mmtrade
                                wrote on last edited by
                                #17

                                I still have thesame problem and the mail is working from what i can see here

                                1 Reply Last reply
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                                • M Offline
                                  M Offline
                                  mmtrade
                                  wrote on last edited by
                                  #18

                                  See what the error message but it is not blacklisted on spamhouse

                                  image.png

                                  when did all these measures start because I never experienced with cloudrun before

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                                  • M Offline
                                    M Offline
                                    mmtrade
                                    wrote on last edited by
                                    #19

                                    image.png

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                                    • M Offline
                                      M Offline
                                      mmtrade
                                      wrote on last edited by
                                      #20

                                      when i try to test sending why does it show me another IP???

                                      image.png

                                      M 1 Reply Last reply
                                      0
                                      • nebulonN Away
                                        nebulonN Away
                                        nebulon
                                        Staff
                                        wrote on last edited by
                                        #21

                                        Here it would connect locally, trying to send out a mail via the local mail service. Is your mail service running?

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                                        1
                                        • M Offline
                                          M Offline
                                          mmtrade
                                          wrote on last edited by
                                          #22

                                          it is not connecting.. i tried using thrid party services but it does not connect

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