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  3. Email sending broken after updating to 8.2.x (due to IPv6 issues)

Email sending broken after updating to 8.2.x (due to IPv6 issues)

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ipv6emailupdate8.2.3
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  • P privsec

    Ok, its not working again (or maybe it never did.

    These are my screens

    image.png

    image.png

    image.png

    image.png
    From my understadning, it is set up correctly.

    jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #59

    @privsec said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

    its not working again

    What exactly isn't working?

    Have you set up the ipv6 reverse dns/ PTR /rDNS record too?

    I use Cloudron with Gandi & Hetzner

    avatar1024A 1 Reply Last reply
    1
    • jdaviescoatesJ jdaviescoates

      @privsec said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

      its not working again

      What exactly isn't working?

      Have you set up the ipv6 reverse dns/ PTR /rDNS record too?

      avatar1024A Offline
      avatar1024A Offline
      avatar1024
      wrote on last edited by
      #60

      @jdaviescoates said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

      What exactly isn't working?

      I imagine they are getting bounce to Gmail.

      @jdaviescoates said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

      Have you set up the ipv6 reverse dns/ PTR /rDNS record too?

      Looks like they have looking at screenshot 2....but possibly badly. I think it should say my.businessdoctorut.com

      Though for me, after setting it all up properly I kept getting issues and random bounces with the same error message. Only completely disabling IPv6 from the network interface works (and even that turned out to be a struggle 😰)

      P 1 Reply Last reply
      1
      • avatar1024A avatar1024

        @jdaviescoates said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

        What exactly isn't working?

        I imagine they are getting bounce to Gmail.

        @jdaviescoates said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

        Have you set up the ipv6 reverse dns/ PTR /rDNS record too?

        Looks like they have looking at screenshot 2....but possibly badly. I think it should say my.businessdoctorut.com

        Though for me, after setting it all up properly I kept getting issues and random bounces with the same error message. Only completely disabling IPv6 from the network interface works (and even that turned out to be a struggle 😰)

        P Offline
        P Offline
        privsec
        wrote on last edited by
        #61

        @avatar1024 My mail server location is b0d6d65a-4adf-4129-a4e0-aaf0455d485f-image.png

        I do keep getting bounced emails from Gmail.

        avatar1024A 1 Reply Last reply
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        • potemkin_aiP Offline
          potemkin_aiP Offline
          potemkin_ai
          wrote on last edited by
          #62

          Just in case - I've just found that IPv6 might be enabled at the NetPlan level, despite all of the sysctl and other configs.

          To disable - add to the appropriate yaml file in /etc/netplan - link-local: [ ipv4 ] - on the same level as dhcp instruction. Run netplan try and netplan apply if you are lucky.

          That seems to disable IPv6 on Linux.

          <rant> Linux start looking more and more like Windows 😢 </rant>

          avatar1024A 1 Reply Last reply
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          • potemkin_aiP potemkin_ai

            Just in case - I've just found that IPv6 might be enabled at the NetPlan level, despite all of the sysctl and other configs.

            To disable - add to the appropriate yaml file in /etc/netplan - link-local: [ ipv4 ] - on the same level as dhcp instruction. Run netplan try and netplan apply if you are lucky.

            That seems to disable IPv6 on Linux.

            <rant> Linux start looking more and more like Windows 😢 </rant>

            avatar1024A Offline
            avatar1024A Offline
            avatar1024
            wrote on last edited by avatar1024
            #63

            @potemkin_ai said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

            I've just found that IPv6 might be enabled at the NetPlan level

            Yep this has been discussed above in this thread...from post #52 onward. The solution provided by @joseph worked on my end. I had originally tried something along the line you mentioned (adding link-local: [ ipv4 ] to the yaml file but that didn't work...although I might have done it wrong).

            1 Reply Last reply
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            • P privsec

              @avatar1024 My mail server location is b0d6d65a-4adf-4129-a4e0-aaf0455d485f-image.png

              I do keep getting bounced emails from Gmail.

              avatar1024A Offline
              avatar1024A Offline
              avatar1024
              wrote on last edited by
              #64

              @privsec said in Email sending broken after updating to 8.2.x (due to IPv6 issues):

              I do keep getting bounced emails from Gmail.

              In that case I would just disable IPv6 altogether from your server network interface. That's the only only thing that worked for me.

              1 Reply Last reply
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              • P Offline
                P Offline
                privsec
                wrote on last edited by
                #65

                OK, sorry I am off and on. I do not do this as a full time job. I need this resolved but im lost as to what to do.

                At this point, I just want to future proof myself from IPV6. How do I permanently disable and remove this functionality on my VPS from Netcup.

                GengarG 1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #66

                  @Gengar I signed up but it is stuck in "Order Pending"

                  GengarG 1 Reply Last reply
                  1
                  • P privsec

                    OK, sorry I am off and on. I do not do this as a full time job. I need this resolved but im lost as to what to do.

                    At this point, I just want to future proof myself from IPV6. How do I permanently disable and remove this functionality on my VPS from Netcup.

                    GengarG Offline
                    GengarG Offline
                    Gengar
                    wrote on last edited by Gengar
                    #67

                    @privsec Are you also having the issue of PTR6 value turning to "null" ?

                    73040c11-a1eb-44ad-92d4-c946be1ae94f-image.png

                    @privsec why would you turn off IPv6 completly ? You can do it but why ? I understood that emails servers from Google and Microsoft are now using full IPv6 resolution and if they receive an email coming from an IPv4 mail server they may or will consider it as spam more easily...

                    But regarding your question @privsec , how to disable IPv6 completly, I think I would do it on the OS level because I've seen that IPv6 is not enabled inside the docker containers.

                    First I would start to disable it temporarily using this command as I did in my tests before :
                    sudo sysctl -w net.ipv6.conf.all.disable_ipv6=1

                    It will disable ipv6 until next reboot.

                    And if it works like that for you, then you can reboot your server and try to disable it permanently by creating a new file : sudo nano /etc/sysctl.d/10-disable-ipv6.conf

                    And you write this in this file :

                    net.ipv6.conf.all.disable_ipv6 = 1
                    net.ipv6.conf.default.disable_ipv6 = 1
                    

                    to save your file and quit nano
                    CTRL+0 - ENTER - CTRL+X

                    And then apply this new config file by doing :
                    sudo sysctl --system

                    And IPv6 should be disabled completly at the OS level. Reboot your server.

                    1 Reply Last reply
                    1
                    • girishG girish forked this topic on
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #68

                      I spun the infomaniak postings to a separate thread - https://forum.cloudron.io/topic/13566/infomaniak-ipv6-issues

                      1 Reply Last reply
                      1
                      • P Offline
                        P Offline
                        privsec
                        wrote on last edited by
                        #69

                        My IPV6 in the dashboard is reporting working just fine.
                        image.png

                        Emails are not sending to gmail emails and I need this resolved.

                        1 Reply Last reply
                        0
                        • P Offline
                          P Offline
                          privsec
                          wrote on last edited by
                          #70

                          Who can I pay to solve this for me?

                          scookeS jdaviescoatesJ 2 Replies Last reply
                          0
                          • P privsec

                            Who can I pay to solve this for me?

                            scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #71

                            @privsec A new vps provider. Choose one which others use with no problems.

                            A life lived in fear is a life half-lived

                            1 Reply Last reply
                            1
                            • P privsec

                              Who can I pay to solve this for me?

                              jdaviescoatesJ Offline
                              jdaviescoatesJ Offline
                              jdaviescoates
                              wrote on last edited by
                              #72

                              @privsec @avatar1024 had this issue and I think resolved it in the end?

                              What VPS are you on?

                              I use Cloudron with Gandi & Hetzner

                              P 1 Reply Last reply
                              0
                              • jdaviescoatesJ jdaviescoates

                                @privsec @avatar1024 had this issue and I think resolved it in the end?

                                What VPS are you on?

                                P Offline
                                P Offline
                                privsec
                                wrote on last edited by
                                #73

                                @jdaviescoates I use netcup.

                                But if another vps is better I’d happily switch.

                                1 Reply Last reply
                                0
                                • avatar1024A Offline
                                  avatar1024A Offline
                                  avatar1024
                                  wrote on last edited by avatar1024
                                  #74

                                  I use netcup too, I disabled IPv6 on the server entirely and since everything has been working with no issues.

                                  Though disabling IPv6 persistently on reboot was not straightforward and had to be done modifying netplan config, see above on the thread (https://forum.cloudron.io/post/102554).

                                  1 Reply Last reply
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