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  2. WordPress (Developer)
  3. How to fix SMTP after migrating from Managed to Unmanaged

How to fix SMTP after migrating from Managed to Unmanaged

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  • murgeroM murgero

    @BrutalBirdie OK - in the unmanaged Wordpress app, did you also install the WP-mail SMTP plugin? Not to be confused with the sendmail addon from cloudron.

    BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie
    Partner
    wrote on last edited by
    #5

    @murgero said in How to fix SMTP after migrating from Managed to Unmanaged:

    @BrutalBirdie OK - in the unmanaged Wordpress app, did you also install the WP-mail SMTP plugin? Not to be confused with the sendmail addon from cloudron.

    Like I wrote, I do not use the unmanaged wordpress app, I use the lamp-app.

    Like my work? Consider donating a drink. Cheers!

    murgeroM 1 Reply Last reply
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    • BrutalBirdieB BrutalBirdie

      @murgero said in How to fix SMTP after migrating from Managed to Unmanaged:

      @BrutalBirdie OK - in the unmanaged Wordpress app, did you also install the WP-mail SMTP plugin? Not to be confused with the sendmail addon from cloudron.

      Like I wrote, I do not use the unmanaged wordpress app, I use the lamp-app.

      murgeroM Offline
      murgeroM Offline
      murgero
      App Dev
      wrote on last edited by
      #6

      @BrutalBirdie Oh, you're not the original poster 😖 sorry!

      --
      https://urgero.org
      ~ Professional Nerd. Freelance Programmer. ~

      1 Reply Last reply
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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #7

        I think that's the missing bit - WP-Mail SMTP needs to be installed and has to be installed. After that, if you restart the app, the package will automatically re-configure that plugin to use the sendmail addon credentials.

        jdaviescoatesJ 1 Reply Last reply
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        • d19dotcaD Online
          d19dotcaD Online
          d19dotca
          wrote on last edited by
          #8

          Okay, so in my experience using WP-All-In-One Migration plugin, you want to make sure the "Do not replace email domain" is selected, assuming you're putting it eventually back on the original domain. Otherwise you will need to leave it unchecked so that it carries over and takes on the new SMTP settings as that not only impacts the email domain shown on the public site but the settings in WP Mail SMTP too.

          --
          Dustin Dauncey
          www.d19.ca

          jdaviescoatesJ 1 Reply Last reply
          1
          • girishG girish

            I think that's the missing bit - WP-Mail SMTP needs to be installed and has to be installed. After that, if you restart the app, the package will automatically re-configure that plugin to use the sendmail addon credentials.

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote on last edited by
            #9

            @girish said in How to fix SMTP after migrating from Managed to Unmanaged:

            I think that's the missing bit - WP-Mail SMTP needs to be installed and has to be installed. After that, if you restart the app, the package will automatically re-configure that plugin to use the sendmail addon credentials.

            It is installed, it's just the credentials are wrong (I think), because they've been copied over from the Managed one when I imported the All in one Migration export files with the db and files etc.

            I use Cloudron with Gandi & Hetzner

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            • murgeroM murgero

              @BrutalBirdie OK - in the unmanaged Wordpress app, did you also install the WP-mail SMTP plugin? Not to be confused with the sendmail addon from cloudron.

              jdaviescoatesJ Online
              jdaviescoatesJ Online
              jdaviescoates
              wrote on last edited by
              #10

              @murgero said in How to fix SMTP after migrating from Managed to Unmanaged:

              OK - in the unmanaged Wordpress app, did you also install the WP-mail SMTP plugin?

              Just to say, no, the WP Mail SMTP plugin is installed by default in both the Managed and Unmanaged Wordpress apps.

              I use Cloudron with Gandi & Hetzner

              1 Reply Last reply
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              • d19dotcaD d19dotca

                Okay, so in my experience using WP-All-In-One Migration plugin, you want to make sure the "Do not replace email domain" is selected, assuming you're putting it eventually back on the original domain. Otherwise you will need to leave it unchecked so that it carries over and takes on the new SMTP settings as that not only impacts the email domain shown on the public site but the settings in WP Mail SMTP too.

                jdaviescoatesJ Online
                jdaviescoatesJ Online
                jdaviescoates
                wrote on last edited by
                #11

                @d19dotca said in How to fix SMTP after migrating from Managed to Unmanaged:

                Okay, so in my experience using WP-All-In-One Migration plugin, you want to make sure the "Do not replace email domain" is selected, assuming you're putting it eventually back on the original domain.

                Aha.

                I didn't actually see any options, will check next time I do it!

                Thanks. And yes, it's at the same domain.

                But still not really sure what to do now, given I didn't select "Do not replace email domain".

                Where and when do you see that option? When creating the export? Or when importing the export?

                Thanks!

                I use Cloudron with Gandi & Hetzner

                d19dotcaD 1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  @jdaviescoates Just restart the app. Repair -> Restart. It will fix up the credentials of the SMTP plugin.

                  jdaviescoatesJ 1 Reply Last reply
                  4
                  • girishG girish

                    @jdaviescoates Just restart the app. Repair -> Restart. It will fix up the credentials of the SMTP plugin.

                    jdaviescoatesJ Online
                    jdaviescoatesJ Online
                    jdaviescoates
                    wrote on last edited by
                    #13

                    @girish worked, thanks! Should've thought to just try that in the first instance! 🙂

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
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                    • jdaviescoatesJ jdaviescoates

                      @d19dotca said in How to fix SMTP after migrating from Managed to Unmanaged:

                      Okay, so in my experience using WP-All-In-One Migration plugin, you want to make sure the "Do not replace email domain" is selected, assuming you're putting it eventually back on the original domain.

                      Aha.

                      I didn't actually see any options, will check next time I do it!

                      Thanks. And yes, it's at the same domain.

                      But still not really sure what to do now, given I didn't select "Do not replace email domain".

                      Where and when do you see that option? When creating the export? Or when importing the export?

                      Thanks!

                      d19dotcaD Online
                      d19dotcaD Online
                      d19dotca
                      wrote on last edited by
                      #14

                      @jdaviescoates looks like it’s already fixed but for future reference those options are on export (too late by time you’re doing import unfortunately). There’s an advanced settings collapsible item (collapsed by default so not easy to see) above the export button. It’ll give you a bunch of options such as the email ones plus others like not exporting spam comments, revision history, plugins, themes, etc.

                      --
                      Dustin Dauncey
                      www.d19.ca

                      jdaviescoatesJ 1 Reply Last reply
                      1
                      • d19dotcaD d19dotca

                        @jdaviescoates looks like it’s already fixed but for future reference those options are on export (too late by time you’re doing import unfortunately). There’s an advanced settings collapsible item (collapsed by default so not easy to see) above the export button. It’ll give you a bunch of options such as the email ones plus others like not exporting spam comments, revision history, plugins, themes, etc.

                        jdaviescoatesJ Online
                        jdaviescoatesJ Online
                        jdaviescoates
                        wrote on last edited by
                        #15

                        @d19dotca great, thanks 🙂

                        I use Cloudron with Gandi & Hetzner

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