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  3. Meet Kopano (unstable version) - a few questions & problems :)

Meet Kopano (unstable version) - a few questions & problems :)

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  • N NCKNE

    Hello @fbartels,

    I just installed Kopano Meet to give it a try and encountered the following error after installation on cloudron v5.1.4 with Kopano Meet version 2.1.0 (Package v1.2.1):

    Apr 15 17:16:33 2020/04/15 15:16:33 Waiting for https://meet.xxx.xx/.well-known/openid-configuration: unexpected HTTP status code: 404.
    Apr 15 17:16:33 2020/04/15 15:16:33 Failed to wait: timed out: https://meet.xxx.xx/.well-known/openid-configuration.
    Apr 15 17:16:33 time="2020-04-15T15:16:33Z" level=info msg="serve start"
    Apr 15 17:16:33 time="2020-04-15T15:16:33Z" level=info msg="using external TURN service: https://turnauth.kopano.com/turnserverauth/"
    Apr 15 17:16:33 time="2020-04-15T15:16:33Z" level=info msg="serve started"
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=warning msg="failed to initialize OIDC provider" error="Timeout (:0x105)" iss="https://meet.xxx.xx"
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=warning msg="admin: using random admin tokens singing key - API endpoint admin disabled"
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=info msg="pattern ^group/public/.* public guest rooms enabled" manager=guest
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=info msg="guest: API endpoint enabled"
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=info msg="rtm: API endpoint enabled"
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=info msg="starting http listener" listenAddr="127.0.0.1:8778"
    Apr 15 17:16:43 time="2020-04-15T15:16:43Z" level=info msg="ready to handle requests"
    

    The app starts, but no login is possible (the login button on the Kopano Meet page does not do anything upon clicking).

    On the client side, the following error comes up:

    oidc-client.min.js:718 GET https://meet.xxx.xx/.well-known/openid-configuration 404
    (anonymous) @ oidc-client.min.js:718
    (anonymous) @ oidc-client.min.js:693
    (anonymous) @ oidc-client.min.js:289
    value @ usermanager.js:317
    (anonymous) @ actions.js:667
    w @ runtime.js:62
    (anonymous) @ runtime.js:288
    (anonymous) @ runtime.js:114
    w @ runtime.js:62
    e @ runtime.js:152
    (anonymous) @ runtime.js:187
    o @ runtime.js:186
    (anonymous) @ runtime.js:209
    (anonymous) @ runtime.js:114
    (anonymous) @ runtime.js:233
    (anonymous) @ actions.js:658
    Promise.then (async)
    (anonymous) @ actions.js:656
    (anonymous) @ index.js:8
    dispatch @ applyMiddleware.js:46
    (anonymous) @ actions.js:318
    w @ runtime.js:62
    (anonymous) @ runtime.js:288
    (anonymous) @ runtime.js:114
    w @ runtime.js:62
    e @ runtime.js:152
    (anonymous) @ runtime.js:187
    o @ runtime.js:186
    (anonymous) @ runtime.js:209
    (anonymous) @ runtime.js:114
    (anonymous) @ runtime.js:233
    (anonymous) @ actions.js:309
    (anonymous) @ index.js:8
    dispatch @ applyMiddleware.js:46
    (anonymous) @ actions.js:356
    w @ runtime.js:62
    (anonymous) @ runtime.js:288
    (anonymous) @ runtime.js:114
    w @ runtime.js:62
    e @ runtime.js:152
    (anonymous) @ runtime.js:162
    Promise.then (async)
    e @ runtime.js:161
    (anonymous) @ runtime.js:187
    o @ runtime.js:186
    (anonymous) @ runtime.js:209
    (anonymous) @ runtime.js:114
    (anonymous) @ runtime.js:233
    (anonymous) @ actions.js:316
    (anonymous) @ index.js:8
    dispatch @ applyMiddleware.js:46
    n @ actions.js:216
    (anonymous) @ actions.js:232
    w @ runtime.js:62
    (anonymous) @ runtime.js:288
    (anonymous) @ runtime.js:114
    w @ runtime.js:62
    e @ runtime.js:152
    (anonymous) @ runtime.js:187
    o @ runtime.js:186
    (anonymous) @ runtime.js:209
    (anonymous) @ runtime.js:114
    (anonymous) @ runtime.js:233
    (anonymous) @ actions.js:224
    (anonymous) @ AuthenticatedRoute.js:22
    Promise.then (async)
    render @ AuthenticatedRoute.js:20
    (anonymous) @ react-router.js:444
    Li @ react-dom.production.min.js:4074
    qa @ react-dom.production.min.js:5514
    Ka @ react-dom.production.min.js:5536
    Ds @ react-dom.production.min.js:5958
    Ms @ react-dom.production.min.js:5925
    Es @ react-dom.production.min.js:5860
    es @ react-dom.production.min.js:5787
    enqueueSetState @ react-dom.production.min.js:2790
    (anonymous) @ react.production.min.js:72
    (anonymous) @ Main.js:56
    u @ runtime.js:45
    (anonymous) @ runtime.js:264
    (anonymous) @ runtime.js:98
    r @ asyncToGenerator.js:3
    s @ asyncToGenerator.js:25
    Promise.then (async)
    r @ asyncToGenerator.js:13
    s @ asyncToGenerator.js:25
    (anonymous) @ asyncToGenerator.js:32
    (anonymous) @ asyncToGenerator.js:21
    Promise.then (async)
    value @ Main.js:53
    Ba @ react-dom.production.min.js:4980
    Ga @ react-dom.production.min.js:5123
    (anonymous) @ react-dom.production.min.js:5975
    (anonymous) @ scheduler.production.min.js:274
    Ls @ react-dom.production.min.js:5974
    Ds @ react-dom.production.min.js:5958
    Ms @ react-dom.production.min.js:5925
    Es @ react-dom.production.min.js:5860
    es @ react-dom.production.min.js:5787
    enqueueSetState @ react-dom.production.min.js:2790
    (anonymous) @ react.production.min.js:72
    t @ index.js:240
    (anonymous) @ index.js:250
    Promise.then (async)
    (anonymous) @ index.js:249
    (anonymous) @ index.js:197
    lo @ react-dom.production.min.js:2854
    Ri @ react-dom.production.min.js:3759
    Li @ react-dom.production.min.js:3960
    qa @ react-dom.production.min.js:5514
    Ka @ react-dom.production.min.js:5536
    Ds @ react-dom.production.min.js:5958
    Ms @ react-dom.production.min.js:5925
    Es @ react-dom.production.min.js:5860
    es @ react-dom.production.min.js:5787
    enqueueSetState @ react-dom.production.min.js:2790
    (anonymous) @ react.production.min.js:72
    (anonymous) @ IntlContainer.js:281
    Promise.then (async)
    value @ IntlContainer.js:280
    Ba @ react-dom.production.min.js:4978
    Ga @ react-dom.production.min.js:5123
    (anonymous) @ react-dom.production.min.js:5975
    (anonymous) @ scheduler.production.min.js:274
    Ls @ react-dom.production.min.js:5974
    Ds @ react-dom.production.min.js:5958
    Ms @ react-dom.production.min.js:5925
    Es @ react-dom.production.min.js:5860
    es @ react-dom.production.min.js:5787
    Us @ react-dom.production.min.js:6077
    Ys @ react-dom.production.min.js:6085
    (anonymous) @ react-dom.production.min.js:6276
    (anonymous) @ react-dom.production.min.js:6360
    Is @ react-dom.production.min.js:6007
    Vs @ react-dom.production.min.js:6359
    render @ react-dom.production.min.js:6390
    831 @ app.js:51
    i @ bootstrap:89
    Promise.then (async)
    (anonymous) @ index.js:18
    Promise.then (async)
    184 @ index.js:14
    i @ bootstrap:89
    107 @ main.758e3f7e.chunk.js?__WB_REVISION__=ebc8e0d9096114f5d646:1
    i @ bootstrap:89
    r @ bootstrap:45
    t @ bootstrap:32
    (anonymous) @ main.758e3f7e.chunk.js?__WB_REVISION__=ebc8e0d9096114f5d646:1
    actions.js:251 failed to continue config initialization Error:  (404)
        at XMLHttpRequest.<anonymous> (oidc-client.min.js:715)
    

    Any idea what could be the problem?

    fbartelsF Offline
    fbartelsF Offline
    fbartels
    App Dev
    wrote on last edited by fbartels
    #27

    Hi @NCKNE,

    thanks for your feedback. The immediate cause for your error is the 404 when getting the discovery document from the .well-known directory. Can you check if Konnect is running (the program that provides the document)? You can do so when opening a terminal inside of the app and then running supervisorctl status kopano-konnectd.

    What I find especially weird is that you got a 404 (file not found), in case Konnect isn't running this should normally be a 503 (service unavailable). Which version of Cloudron are you on? Where is that machine running (behind dynamic dns)? How do you manage dns (could it be that meet.xxx.xx still points somewhere else)?

    Edit: ah, this seems to be some general breakage with the latest version of Cloudron. https://forum.cloudron.io/post/7396 reports something similar and @girish said a new version is already rolling out.

    1 Reply Last reply
    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #28

      @fbartels Sorry, yes, my bad. In 5.1.4 I broke apps that serve up .well-known docs of their own 😕

      On a side note, we use Kopano meet for our weeklies and we haven't had any issues.

      1 Reply Last reply
      2
      • N Offline
        N Offline
        NCKNE
        wrote on last edited by NCKNE
        #29

        Thanks for the update @girish! The 5.1.5 update of cloudron fixes the error and Kopano Meet is working now.

        1 Reply Last reply
        3
        • luckowL Offline
          luckowL Offline
          luckow
          translator
          wrote on last edited by luckow
          #30

          Let us find out how many participants are possible with a Kopano Meet app on Cloudron (v5.15).

          Invitation
          When: Monday 20. April 21:00 (Europe/Berlin)
          Where: https://meet.luckow.org/meet/r/join/group/public/cloudron-meetup

          Please: use chromium/chrome & Headset

          Specs: netcup vm, 6 CPU, 32 RAM, HDD

          Bildschirmfoto 2020-04-17 um 19.39.05.png

          Pronouns: he/him | Primary language: German

          fbartelsF scookeS 2 Replies Last reply
          3
          • luckowL luckow

            Let us find out how many participants are possible with a Kopano Meet app on Cloudron (v5.15).

            Invitation
            When: Monday 20. April 21:00 (Europe/Berlin)
            Where: https://meet.luckow.org/meet/r/join/group/public/cloudron-meetup

            Please: use chromium/chrome & Headset

            Specs: netcup vm, 6 CPU, 32 RAM, HDD

            Bildschirmfoto 2020-04-17 um 19.39.05.png

            fbartelsF Offline
            fbartelsF Offline
            fbartels
            App Dev
            wrote on last edited by
            #31

            @luckow thats a nice idea. I have created a reminder for myself.

            We once had a call with around 30 participants, but that was not really stable and just a quick test.

            We are currently working on a sfu for some customers, if there is interest we could do a comparing test afterwards with that kind of a setup.

            1 Reply Last reply
            1
            • luckowL luckow

              Let us find out how many participants are possible with a Kopano Meet app on Cloudron (v5.15).

              Invitation
              When: Monday 20. April 21:00 (Europe/Berlin)
              Where: https://meet.luckow.org/meet/r/join/group/public/cloudron-meetup

              Please: use chromium/chrome & Headset

              Specs: netcup vm, 6 CPU, 32 RAM, HDD

              Bildschirmfoto 2020-04-17 um 19.39.05.png

              scookeS Offline
              scookeS Offline
              scooke
              wrote on last edited by
              #32

              @luckow I'll join in, thanks.

              A life lived in fear is a life half-lived

              1 Reply Last reply
              1
              • jdaviescoatesJ jdaviescoates

                @fbartels said in Meet Kopano (unstable version) - a few questions & problems 🙂:

                What is the exact behaviour you experience?

                I've done a few tests.

                First of all I tried having a call with myself using my laptop on wifi (Lenovo T510 running Ubuntu 18.04 and Firefox 75.0) and my phone on 4g (Wileyfox Swift 2 Plus running Android 8.1.0 and Firefox 68.7.0) but it didn't work at all. No video nor audio.

                Not only that but after a while on my laptop Firefox seemed to suddenly be unable to connect to my camera and mic and then would fail to reconnect (this doesn't happen when testing Nextcloud Talk). And then when I clicked the screenshare button (just to see what it was) my whole laptop froze and I had to power off.

                Although saying all that, I just replicated the same test and this time it appeared to work quite well. I even got my wife to join in on her phone too and it kinda sorta worked (she lost connection at one point and mostly her video was frozen).

                Another time I did a test with my laptop, my phone, and my Mum on her laptop (in a different city). I can't remember exactly what happened, but I think I could see and her my Mum on my phone, but not on my laptop. But she could see me on my laptop but not on my phone, or something like that.

                So all in all, in the all tests I've done to date, mostly not really working 😕 (although the test I just did now went OK until there were 3 of us on the call)

                I've had much better experience using Nextcloud Talk so far, although I have to say I much prefer that way Kopano Meet gets guests to set their name and get their camera and mic working before joining the call. On Nextcloud Talk it's common to have multiple people join and for them to all be called Guest, which can get a bit confusing. I think I'll add an issue to Nextcloud Talk suggesting they make Guests add their name before joining too...

                S Offline
                S Offline
                stantropics
                wrote on last edited by stantropics
                #33

                @jdaviescoates Have you investigated further? I have also tried to a few meetings with 3 to 5 people with several problems. Sometimes people cannot connect at all, sometimes they are not getting any sound or their sound is not transmitted to other participants. Very hard to analyze ...

                jdaviescoatesJ 1 Reply Last reply
                1
                • S stantropics

                  @jdaviescoates Have you investigated further? I have also tried to a few meetings with 3 to 5 people with several problems. Sometimes people cannot connect at all, sometimes they are not getting any sound or their sound is not transmitted to other participants. Very hard to analyze ...

                  jdaviescoatesJ Online
                  jdaviescoatesJ Online
                  jdaviescoates
                  wrote on last edited by
                  #34

                  @stantropics no not had a chance (nor really sure how to), although I think I read somewhere that with full p2p WebRTC apps like Kopano Meet all users need to have enough bandwidth for all streams or something, is that right @fbartels?

                  Either way it seems most people have so far had a better experience than us... So I'm keen to try more. Will attempt to join the group call..

                  I use Cloudron with Gandi & Hetzner

                  fbartelsF avatar1024A 2 Replies Last reply
                  1
                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #35

                    @luckow I will join if my home internet starts working again.

                    1 Reply Last reply
                    0
                    • jdaviescoatesJ jdaviescoates

                      @stantropics no not had a chance (nor really sure how to), although I think I read somewhere that with full p2p WebRTC apps like Kopano Meet all users need to have enough bandwidth for all streams or something, is that right @fbartels?

                      Either way it seems most people have so far had a better experience than us... So I'm keen to try more. Will attempt to join the group call..

                      fbartelsF Offline
                      fbartelsF Offline
                      fbartels
                      App Dev
                      wrote on last edited by
                      #36

                      @jdaviescoates said in Meet Kopano (unstable version) - a few questions & problems 🙂:

                      all users need to have enough bandwidth for all streams or something

                      Yes, with a peer to peer connection all users need to connect to each other participant. Connections in Meet are limited to max 1 Mbit per participant, if a user does not have sufficient bandwidth for that the browser will automatically reduce quality down to a level where video would be deactivated completely.

                      Some more usage questions are answered in https://kopano.com/blog/top-10-things-to-ask-about-kopano-meet/

                      1 Reply Last reply
                      2
                      • jdaviescoatesJ jdaviescoates

                        @stantropics no not had a chance (nor really sure how to), although I think I read somewhere that with full p2p WebRTC apps like Kopano Meet all users need to have enough bandwidth for all streams or something, is that right @fbartels?

                        Either way it seems most people have so far had a better experience than us... So I'm keen to try more. Will attempt to join the group call..

                        avatar1024A Online
                        avatar1024A Online
                        avatar1024
                        wrote on last edited by
                        #37

                        @jdaviescoates said in Meet Kopano (unstable version) - a few questions & problems 🙂:

                        with full p2p WebRTC apps like Kopano Meet all users need to have enough bandwidth for all streams or something

                        is a nice explanation of the pros and cons of the three main typologies used for video conference: p2p / MCU / SFU

                        1 Reply Last reply
                        3
                        • avatar1024A Online
                          avatar1024A Online
                          avatar1024
                          wrote on last edited by
                          #38

                          Also might be of interest:

                          An article which test a methodology to compare SFUs, and then test a few of them. Results probably do not reflect real case scenario though.

                          1 Reply Last reply
                          3
                          • scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #39

                            Sorry for not participating, had some connectivity issues here. How did the call go?

                            A life lived in fear is a life half-lived

                            1 Reply Last reply
                            0
                            • M Offline
                              M Offline
                              msbt
                              App Dev
                              wrote on last edited by
                              #40

                              you didn't miss it, it's this evening 😉

                              scookeS 1 Reply Last reply
                              1
                              • M msbt

                                you didn't miss it, it's this evening 😉

                                scookeS Offline
                                scookeS Offline
                                scooke
                                wrote on last edited by
                                #41

                                @msbt Ah, I had the already-converted time in my head, "9", and then misremembered it as 'am'. Phew.

                                A life lived in fear is a life half-lived

                                1 Reply Last reply
                                0
                                • girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #42

                                  That went pretty well! Thanks for joining and @luckow for organizing.

                                  jdaviescoatesJ 1 Reply Last reply
                                  3
                                  • girishG girish

                                    That went pretty well! Thanks for joining and @luckow for organizing.

                                    jdaviescoatesJ Online
                                    jdaviescoatesJ Online
                                    jdaviescoates
                                    wrote on last edited by
                                    #43

                                    @girish @luckow how many people did it get up to? I wanted to join but alas was having a nightmare of a children's bedtime instead! 😛

                                    I use Cloudron with Gandi & Hetzner

                                    scookeS 1 Reply Last reply
                                    1
                                    • jdaviescoatesJ jdaviescoates

                                      @girish @luckow how many people did it get up to? I wanted to join but alas was having a nightmare of a children's bedtime instead! 😛

                                      scookeS Offline
                                      scookeS Offline
                                      scooke
                                      wrote on last edited by
                                      #44

                                      @jdaviescoates Seven. One left their video off. We had three reconnections but those were momentary and the reconnection initially resulted in clearer video images each time.

                                      A life lived in fear is a life half-lived

                                      1 Reply Last reply
                                      1
                                      • yusfY Offline
                                        yusfY Offline
                                        yusf
                                        wrote on last edited by
                                        #45

                                        How resource-intensive was the session? Was the beefy spec justified?

                                        1 Reply Last reply
                                        1
                                        • imc67I Online
                                          imc67I Online
                                          imc67
                                          translator
                                          wrote on last edited by
                                          #46

                                          Hi all, today I introduced Kopane Meet for the first time in our (volunteers) organization for a video meeting with 1 account and 5 guests.

                                          It was a disaster! After half an hour trying and frustration we stopped and 4 of them started a WhatsApp groupvideo (Whatsapp has a max of 4?!).

                                          What went right?
                                          The first 2 persons (account and 1 guest) succeeded in having audio and video.

                                          What went wrong?
                                          All other guests could join (we could see their names) but they didn't see any video or heared audio and the first two didn't see/hear them. They could see themselves in their browser.

                                          Time to uninstall the app and hopefully Jitsi Meet will be here soon.

                                          S 1 Reply Last reply
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