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  1. Cloudron Forum
  2. EspoCRM
  3. Are you able to see your emails, like a mailbox, in EspoCRM?

Are you able to see your emails, like a mailbox, in EspoCRM?

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  • girishG girish

    I checked our EspoCRM setup. Under Administration, there is:

    b7ed151d-9db6-478e-98bb-06510936f3d1-image.png

    For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.

    The settings for IMAP in each is like:

    4c35e54b-72db-4c7a-8e95-202ef62bc3e6-image.png

    jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #3

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    For "shared" mailboxes (like sales@, partner@), we have setup Group Email.

    Interesting.

    Is this instead of or in addition to using FreeScout for this sort of thing?

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    For individual mailboxes, we have setup Personal.

    Interesting (again) 😛

    Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?

    Thanks!

    I use Cloudron with Gandi & Hetzner

    girishG 1 Reply Last reply
    0
    • jdaviescoatesJ jdaviescoates

      @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

      For "shared" mailboxes (like sales@, partner@), we have setup Group Email.

      Interesting.

      Is this instead of or in addition to using FreeScout for this sort of thing?

      @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

      For individual mailboxes, we have setup Personal.

      Interesting (again) 😛

      Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?

      Thanks!

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #4

      @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

      Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

      robiR jdaviescoatesJ 2 Replies Last reply
      2
      • girishG girish

        @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

        Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

        robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #5

        @girish how do you know to check FreeScout vs EspoCRM?

        Conscious tech

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        • girishG girish

          @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

          Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #6

          @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

          Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

          So what are you using Personal Email Accounts in Espo CRM for?

          I use Cloudron with Gandi & Hetzner

          1 Reply Last reply
          0
          • girishG girish

            I checked our EspoCRM setup. Under Administration, there is:

            b7ed151d-9db6-478e-98bb-06510936f3d1-image.png

            For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.

            The settings for IMAP in each is like:

            4c35e54b-72db-4c7a-8e95-202ef62bc3e6-image.png

            saikarthikS Offline
            saikarthikS Offline
            saikarthik
            wrote on last edited by
            #7

            @girish sorry, i made a mistake in the original post. I meant to ask the same about Dolibarr. but I don't see a forum thread for it.

            1 Reply Last reply
            0
            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #8

              @saikarthik I created a new category now - https://forum.cloudron.io/category/107/dolibarr ? Can you ask there. I haven't used Dolibarr yet since @eric is still packaging it and it's not completed yet, I think.

              1 Reply Last reply
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              • D Offline
                D Offline
                DualOSWinWiz
                wrote on last edited by
                #9

                any specific configuration to receive email in ESPOCRM? i tried but inbox was not retrieving any emails.

                1 Reply Last reply
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #10

                  you should configure it just like any other mail client . are you using cloudron mail or something else?

                  D 1 Reply Last reply
                  1
                  • girishG girish

                    you should configure it just like any other mail client . are you using cloudron mail or something else?

                    D Offline
                    D Offline
                    DualOSWinWiz
                    wrote on last edited by
                    #11

                    @girish thank you yes i ws doing actually their is a configuration to run a cron job to fetch new emails once that i did and it worked

                    1 Reply Last reply
                    1
                    • robiR Offline
                      robiR Offline
                      robi
                      wrote on last edited by
                      #12

                      should that be default?

                      Conscious tech

                      1 Reply Last reply
                      0
                      • D Offline
                        D Offline
                        DualOSWinWiz
                        wrote on last edited by
                        #13

                        Nope it was not default in order to either feth emails or send mass emails and for some notifications you have to create a cron job

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