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  1. Cloudron Forum
  2. EspoCRM
  3. Are you able to see your emails, like a mailbox, in EspoCRM?

Are you able to see your emails, like a mailbox, in EspoCRM?

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  • jdaviescoatesJ jdaviescoates

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    For "shared" mailboxes (like sales@, partner@), we have setup Group Email.

    Interesting.

    Is this instead of or in addition to using FreeScout for this sort of thing?

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    For individual mailboxes, we have setup Personal.

    Interesting (again) 😛

    Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?

    Thanks!

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #4

    @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

    Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

    robiR jdaviescoatesJ 2 Replies Last reply
    2
    • girishG girish

      @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

      Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

      robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #5

      @girish how do you know to check FreeScout vs EspoCRM?

      Conscious tech

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      • girishG girish

        @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

        Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

        jdaviescoatesJ Online
        jdaviescoatesJ Online
        jdaviescoates
        wrote on last edited by
        #6

        @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

        Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

        So what are you using Personal Email Accounts in Espo CRM for?

        I use Cloudron with Gandi & Hetzner

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        • girishG girish

          I checked our EspoCRM setup. Under Administration, there is:

          b7ed151d-9db6-478e-98bb-06510936f3d1-image.png

          For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.

          The settings for IMAP in each is like:

          4c35e54b-72db-4c7a-8e95-202ef62bc3e6-image.png

          saikarthikS Offline
          saikarthikS Offline
          saikarthik
          wrote on last edited by
          #7

          @girish sorry, i made a mistake in the original post. I meant to ask the same about Dolibarr. but I don't see a forum thread for it.

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #8

            @saikarthik I created a new category now - https://forum.cloudron.io/category/107/dolibarr ? Can you ask there. I haven't used Dolibarr yet since @eric is still packaging it and it's not completed yet, I think.

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            • D Offline
              D Offline
              DualOSWinWiz
              wrote on last edited by
              #9

              any specific configuration to receive email in ESPOCRM? i tried but inbox was not retrieving any emails.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #10

                you should configure it just like any other mail client . are you using cloudron mail or something else?

                D 1 Reply Last reply
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                • girishG girish

                  you should configure it just like any other mail client . are you using cloudron mail or something else?

                  D Offline
                  D Offline
                  DualOSWinWiz
                  wrote on last edited by
                  #11

                  @girish thank you yes i ws doing actually their is a configuration to run a cron job to fetch new emails once that i did and it worked

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                  • robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #12

                    should that be default?

                    Conscious tech

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                    • D Offline
                      D Offline
                      DualOSWinWiz
                      wrote on last edited by
                      #13

                      Nope it was not default in order to either feth emails or send mass emails and for some notifications you have to create a cron job

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