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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Feature Requests
  3. "Backup failed" email notification

"Backup failed" email notification

Scheduled Pinned Locked Moved Feature Requests
backupsnotifications
20 Posts 10 Posters 2.8k Views 10 Watching
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  • N Neiluj

    Quick related question: is there a list of Cloudron email notifications and their triggers somewhere?

    I know of the Events/Webhooks/API possibilities and I have heard of (potential/future) other email notifications, but I am not clear on what email notifications a Cloudron server generates at present times.

    Also I suppose it only works so long as outbound email is properly setup on the related Cloudron server.
    I suppose what I am asking is where can I find more information about Email notification related to a Cloudron Server?

    I could not find any specific info about email notifications in Cloudron docs. Hopefully I have not missed something otherwise apologies in advance.

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #6

    @Neiluj there is only email notification for cert renewal failures and backup failures. All other notifications are raised in the dashboard.

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    • M Offline
      M Offline
      msbt
      App Dev
      wrote on last edited by
      #7

      I would appreciate immediate email notifications for failed backups, until then there's this: https://forum.cloudron.io/topic/11375/error-log-to-telegram-or-somewhere-else/3?_=1714659269756 😉

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      • E Offline
        E Offline
        ekevu123
        wrote on last edited by
        #8

        I would also appreciate immediate notifications for any failed backups. Later, the feature could be expanded for other critical issues.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #9

          Notifications for failed backups are raised in the dashboard already, we just wait for multiple failures in a row to send out emails as on experience usually backups work the second time around. But no doubt there is room to improve on that...

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          • C Offline
            C Offline
            crazybrad
            wrote on last edited by
            #10

            @nebulon @girish I think that user choice would be best with Cloudron recommendation (3 failures in a row) being the default.

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            • E Offline
              E Offline
              ekevu123
              wrote on last edited by
              #11

              Yes, I know that failed backup notifications are already raised in the dashboard, but that requires me to go and look there. I have a mission-critical app that should update every day and I literally had the case that while I was on vacation, it failed one day. Nothing happened, it backed up the next day, but I simply didn't look into the dashboard that day like usually.

              That's where the feature request is coming from.

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              • P Offline
                P Offline
                p44
                translator
                wrote on last edited by p44
                #12

                @girish hello, any news about this point? I would like to be notified via email as soon as backup fails. Hetzner storage box mounted as backup is not persistent.

                as @ekevu123 wrote, some app are mission critical

                J 1 Reply Last reply
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                • P p44

                  @girish hello, any news about this point? I would like to be notified via email as soon as backup fails. Hetzner storage box mounted as backup is not persistent.

                  as @ekevu123 wrote, some app are mission critical

                  J Offline
                  J Offline
                  jagan
                  wrote on last edited by
                  #13

                  @p44 said in "Backup failed" email notification:

                  Hetzner storage box mounted as backup is not persistent.

                  True that.
                  It is an easy fix though. I just remount it and run the backup again. Everything goes fine.

                  Question is: Can this be automated after x number of backup failures?

                  That is, if backup fails x number of times, check mounting status and if not mounted, remount and retry backup again?

                  Thanks!

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                  • P Offline
                    P Offline
                    p44
                    translator
                    wrote on last edited by
                    #14

                    @jagan sometimes I'm not able to remount by feature... need to reboot server(s)

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                    • P Offline
                      P Offline
                      p44
                      translator
                      wrote on last edited by
                      #15

                      @girish hello, any news about this? Yesterday didn't noticed any issues, but today I saw two missed backups with Hetzner storage box mounted as storage...

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                      0
                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #16

                        What are the errors? Did it eventually succeed? Is this sshfs or cifs? Which Cloudron version are you on?

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                        • P Offline
                          P Offline
                          p44
                          translator
                          wrote on last edited by p44
                          #17

                          @nebulon No any errors, just stucked one entire day on upload at 0 MBps

                          alt text

                          Hetzner mounted with Cifs
                          Cloudron v7.7.2 (Ubuntu 22.04.2 LTS)

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                          • nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #18

                            Ah ok, this will most likely be fixed in Cloudron 8.0.3 which is already being slowly rolled out

                            P 1 Reply Last reply
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                            • nebulonN nebulon

                              Ah ok, this will most likely be fixed in Cloudron 8.0.3 which is already being slowly rolled out

                              P Offline
                              P Offline
                              p44
                              translator
                              wrote on last edited by
                              #19

                              @nebulon Thank's

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                              • necrevistonnezrN Offline
                                necrevistonnezrN Offline
                                necrevistonnezr
                                wrote on last edited by necrevistonnezr
                                #20

                                "Thank's" is like....
                                image.png

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