@d19dotca both the statements are orthogonal. Cloudron can provide feature to tackle spam and make it more accessible for all users. At the same time, Cloudron can also not expose implementation details like SpamAssassin configs. In fact, there are newer solutions out there like say rspamd which even help with integrating email with LLM. But because Cloudron exposed SA we are now "stuck" and possibly have to break support at some point.
We have always taken this approach to our product, so it's not anything new. We don't expose docker configs, haraka configs, dovecot configs, nginx configs etc. It's not how we do things. The SpamAssasin config was done only because an immediate problem had to be fixed and was done in haste.