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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. App Wishlist
  3. zammad - user support/ticketing solution

zammad - user support/ticketing solution

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33 Posts 14 Posters 5.6k Views 20 Watching
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    • jimcavoliJ jimcavoli

      Yeah, I think I'll pick this one back up once I'm done faffing about with OpenSlides. Especially with the NextCloud integration, but mostly just because I sort of hate osTicket's prevalence with a fiery passion. I find it to be way under-capable and over-used as a general rule, and I don't love that the interface is basically as it was circa like 2008 either. Zammad for the win, hopefully soon!

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #15

      @jimcavoli said in zammad - user support/ticketing solution:

      Yeah, I think I'll pick this one back up once I'm done faffing about with OpenSlides.

      Afaik you've pretty much done OpenSlides now, right? 🙂

      I use Cloudron with Gandi & Hetzner

      jimcavoliJ 1 Reply Last reply
      0
      • jdaviescoatesJ jdaviescoates

        @jimcavoli said in zammad - user support/ticketing solution:

        Yeah, I think I'll pick this one back up once I'm done faffing about with OpenSlides.

        Afaik you've pretty much done OpenSlides now, right? 🙂

        jimcavoliJ Offline
        jimcavoliJ Offline
        jimcavoli
        App Dev
        wrote on last edited by
        #16

        @jdaviescoates Yep; done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

        jdaviescoatesJ 2 Replies Last reply
        5
        • jimcavoliJ jimcavoli

          @jdaviescoates Yep; done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #17

          @jimcavoli brilliant, thanks! Zammad and Loomio would both be fantastic to have on Cloudron!

          I use Cloudron with Gandi & Hetzner

          1 Reply Last reply
          1
          • R Offline
            R Offline
            rorybyrne
            wrote on last edited by
            #18

            @jimcavoli said in zammad - user support/ticketing solution:

            Loomio

            Zammad would be amazing. As would this tool also https://www.chatwoot.com

            jdaviescoatesJ 1 Reply Last reply
            0
            • R rorybyrne

              @jimcavoli said in zammad - user support/ticketing solution:

              Loomio

              Zammad would be amazing. As would this tool also https://www.chatwoot.com

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #19

              @rorybyrne said in zammad - user support/ticketing solution:

              his tool also https://www.chatwoot.com

              Upvote that here:
              https://forum.cloudron.io/post/5250

              I use Cloudron with Gandi & Hetzner

              1 Reply Last reply
              0
              • jimcavoliJ jimcavoli

                @jdaviescoates Yep; done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #20

                @jimcavoli said in zammad - user support/ticketing solution:

                done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

                Looks like @girish is still trying to get OpenSlides sorted...

                @jimcavoli is it Loomio or Zammad you've got planned next? 🙂

                Thanks!

                I use Cloudron with Gandi & Hetzner

                jimcavoliJ 1 Reply Last reply
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                • jdaviescoatesJ jdaviescoates

                  @jimcavoli said in zammad - user support/ticketing solution:

                  done with OpenSlides on my end. Just waiting for it to get moved into the app store. I've got Loomio and Zammad up next.

                  Looks like @girish is still trying to get OpenSlides sorted...

                  @jimcavoli is it Loomio or Zammad you've got planned next? 🙂

                  Thanks!

                  jimcavoliJ Offline
                  jimcavoliJ Offline
                  jimcavoli
                  App Dev
                  wrote on last edited by
                  #21

                  @jdaviescoates Loomio has priority over Zammad to me. I've been made unfortunately busy by other forces in the world lately, but trying to decipher where past Jim left off, it does appear Loomio is ready other than perhaps being re-updated to latest and whatnot, but mostly is held up by the Cloudron team from the app store right now.

                  Hopefully I can get back to poking at Zammad shortly

                  M 1 Reply Last reply
                  4
                  • jimcavoliJ jimcavoli

                    @jdaviescoates Loomio has priority over Zammad to me. I've been made unfortunately busy by other forces in the world lately, but trying to decipher where past Jim left off, it does appear Loomio is ready other than perhaps being re-updated to latest and whatnot, but mostly is held up by the Cloudron team from the app store right now.

                    Hopefully I can get back to poking at Zammad shortly

                    M Offline
                    M Offline
                    mtd-sales
                    wrote on last edited by
                    #22

                    +1 for Zammad

                    R 1 Reply Last reply
                    3
                    • M mtd-sales

                      +1 for Zammad

                      R Offline
                      R Offline
                      ricofix
                      wrote on last edited by
                      #23

                      @mtd-sales Same here.

                      @jimcavoli Any word on a timeline for integration?

                      1 Reply Last reply
                      1
                      • S Offline
                        S Offline
                        simong
                        wrote on last edited by
                        #24

                        +1 for Zammad

                        1 Reply Last reply
                        3
                        • S Offline
                          S Offline
                          syben
                          wrote on last edited by
                          #25

                          +1 for Zammad

                          1 Reply Last reply
                          3
                          • S Offline
                            S Offline
                            simong
                            wrote on last edited by
                            #26

                            Is there an option to sponsor this? I think this is one of the main missing apps on Cloudron.

                            sponchS 1 Reply Last reply
                            7
                            • sponchS Offline
                              sponchS Offline
                              sponch
                              wrote on last edited by
                              #27

                              +1 for zammad

                              1 Reply Last reply
                              1
                              • J Offline
                                J Offline
                                JLX89
                                wrote on last edited by
                                #28

                                +1 on Zammad

                                1 Reply Last reply
                                0
                                • L Offline
                                  L Offline
                                  lilian
                                  wrote on last edited by
                                  #29

                                  +1 for zammad

                                  1 Reply Last reply
                                  0
                                  • I Offline
                                    I Offline
                                    icegorilla
                                    wrote on last edited by
                                    #30

                                    +1 for Zammad

                                    1 Reply Last reply
                                    0
                                    • girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #31

                                      Please use the upvote button in the top post. Commenting doesn't help in prioritizing.

                                      1 Reply Last reply
                                      0
                                      • sponchS Offline
                                        sponchS Offline
                                        sponch
                                        wrote on last edited by
                                        #32

                                        any news on Zammad?

                                        1 Reply Last reply
                                        2
                                        • S simong

                                          Is there an option to sponsor this? I think this is one of the main missing apps on Cloudron.

                                          sponchS Offline
                                          sponchS Offline
                                          sponch
                                          wrote on last edited by
                                          #33

                                          @simong said in zammad - user support/ticketing solution:

                                          Is there an option to sponsor this? I think this is one of the main missing apps on Cloudron.
                                          This!

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