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  3. cloudron hangs up needing a restart at least every few days

cloudron hangs up needing a restart at least every few days

Scheduled Pinned Locked Moved Solved Support
contabohangrestart
28 Posts 12 Posters 4.7k Views 12 Watching
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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #11

    Thanks @ruihildt. So the VPS L SSD plan should be fine?

    ruihildtR 1 Reply Last reply
    0
    • ? A Former User

      Thanks @ruihildt. So the VPS L SSD plan should be fine?

      ruihildtR Offline
      ruihildtR Offline
      ruihildt
      wrote on last edited by
      #12

      @Captain-Kirk That's what I have indeed, I don't remember if I tried the one below, but at that price point, it's a no brainer anyway.

      1 Reply Last reply
      0
      • robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #13

        Another option that is more stable is the link in my signature for SSDnodes.

        It seems their default server routing places you in a busy area, so if you notice issues in the first few days, an email to support to ask they move you to another part of the DC and you'll be fine.

        Can't beat the price.

        Conscious tech

        ? 1 Reply Last reply
        0
        • robiR robi

          Another option that is more stable is the link in my signature for SSDnodes.

          It seems their default server routing places you in a busy area, so if you notice issues in the first few days, an email to support to ask they move you to another part of the DC and you'll be fine.

          Can't beat the price.

          ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #14

          @robi thanks, looks amazing. The only thing is the GDPR. So I have to work with European (German) providers which host in German data centers.

          scookeS 1 Reply Last reply
          0
          • robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #15

            Yep, I think they're in Amsterdam but not Germany yet.

            Conscious tech

            1 Reply Last reply
            0
            • jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #16

              @staff I wonder if this thread should have contabo added to its title and/ or be tagged contabo to help people find it when considering VPS hosts?

              I use Cloudron with Gandi & Hetzner

              robiR 1 Reply Last reply
              0
              • rmdesR Offline
                rmdesR Offline
                rmdes
                wrote on last edited by
                #17

                Just to Confirm that Contabo VPS L SSD plan has no issue with Cloudron

                1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @staff I wonder if this thread should have contabo added to its title and/ or be tagged contabo to help people find it when considering VPS hosts?

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #18

                  @jdaviescoates search will find it.

                  Conscious tech

                  1 Reply Last reply
                  1
                  • ? A Former User

                    @robi thanks, looks amazing. The only thing is the GDPR. So I have to work with European (German) providers which host in German data centers.

                    scookeS Offline
                    scookeS Offline
                    scooke
                    wrote on last edited by
                    #19

                    @Captain-Kirk If you are still talking about ssdnodes.com they do have a Frankfurt location which I've been on for over a year. There is a sale in fact right now for that location!

                    ssdnodes-frankfurt.png image url)

                    A life lived in fear is a life half-lived

                    1 Reply Last reply
                    0
                    • ? Offline
                      ? Offline
                      A Former User
                      wrote on last edited by
                      #20

                      @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

                      I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

                      scookeS 1 Reply Last reply
                      1
                      • ? A Former User

                        @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

                        I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

                        scookeS Offline
                        scookeS Offline
                        scooke
                        wrote on last edited by scooke
                        #21

                        @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

                        A life lived in fear is a life half-lived

                        ? 1 Reply Last reply
                        0
                        • scookeS scooke

                          @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

                          ? Offline
                          ? Offline
                          A Former User
                          wrote on last edited by
                          #22

                          @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
                          https://contabo.de/?show=vps

                          scookeS 1 Reply Last reply
                          2
                          • ? A Former User

                            @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
                            https://contabo.de/?show=vps

                            scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #23

                            @Captain-Kirk Pretty good prices actually. Thanks.

                            A life lived in fear is a life half-lived

                            1 Reply Last reply
                            1
                            • M Online
                              M Online
                              msbt
                              App Dev
                              wrote on last edited by
                              #24

                              Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                              Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                              Cheers, M

                              subvenS 1 Reply Last reply
                              0
                              • girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #25

                                @msbt I would start by debugging at the server level.

                                • Check /etc/resolv.conf . This gives the DNS server the system uses. In Cloudron, this should be set to 127.0.0.1. This is where unbound is listening.
                                • systemctl status unbound to see if unbound is running
                                • host www.cloudron.io 127.0.0.1 this queries unbound to resolve the domain name
                                • host www.cloudron.io 8.8.8.8 this queries google DNS to resolve the domain name

                                Do all the above look good?

                                1 Reply Last reply
                                1
                                • M msbt

                                  Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                                  Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                                  Cheers, M

                                  subvenS Offline
                                  subvenS Offline
                                  subven
                                  wrote on last edited by subven
                                  #26

                                  @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                                  Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                                  

                                  The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                                  PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                                  M 1 Reply Last reply
                                  1
                                  • subvenS subven

                                    @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                                    Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                                    

                                    The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                                    PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                                    M Online
                                    M Online
                                    msbt
                                    App Dev
                                    wrote on last edited by
                                    #27

                                    @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                                    thanks @girish, I'll try that the next time, at the moment it's working again.

                                    subvenS 1 Reply Last reply
                                    0
                                    • M msbt

                                      @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                                      thanks @girish, I'll try that the next time, at the moment it's working again.

                                      subvenS Offline
                                      subvenS Offline
                                      subven
                                      wrote on last edited by subven
                                      #28

                                      @msbt SSH into your server and check if systemd-resolved is running 🙂

                                      1 Reply Last reply
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