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  3. cloudron hangs up needing a restart at least every few days

cloudron hangs up needing a restart at least every few days

Scheduled Pinned Locked Moved Solved Support
contabohangrestart
28 Posts 12 Posters 4.7k Views 12 Watching
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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #15

    Yep, I think they're in Amsterdam but not Germany yet.

    Conscious tech

    1 Reply Last reply
    0
    • jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote on last edited by
      #16

      @staff I wonder if this thread should have contabo added to its title and/ or be tagged contabo to help people find it when considering VPS hosts?

      I use Cloudron with Gandi & Hetzner

      robiR 1 Reply Last reply
      0
      • rmdesR Offline
        rmdesR Offline
        rmdes
        wrote on last edited by
        #17

        Just to Confirm that Contabo VPS L SSD plan has no issue with Cloudron

        1 Reply Last reply
        1
        • jdaviescoatesJ jdaviescoates

          @staff I wonder if this thread should have contabo added to its title and/ or be tagged contabo to help people find it when considering VPS hosts?

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #18

          @jdaviescoates search will find it.

          Conscious tech

          1 Reply Last reply
          1
          • ? A Former User

            @robi thanks, looks amazing. The only thing is the GDPR. So I have to work with European (German) providers which host in German data centers.

            scookeS Offline
            scookeS Offline
            scooke
            wrote on last edited by
            #19

            @Captain-Kirk If you are still talking about ssdnodes.com they do have a Frankfurt location which I've been on for over a year. There is a sale in fact right now for that location!

            ssdnodes-frankfurt.png image url)

            A life lived in fear is a life half-lived

            1 Reply Last reply
            0
            • ? Offline
              ? Offline
              A Former User
              wrote on last edited by
              #20

              @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

              I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

              scookeS 1 Reply Last reply
              1
              • ? A Former User

                @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

                I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

                scookeS Offline
                scookeS Offline
                scooke
                wrote on last edited by scooke
                #21

                @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

                A life lived in fear is a life half-lived

                ? 1 Reply Last reply
                0
                • scookeS scooke

                  @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

                  ? Offline
                  ? Offline
                  A Former User
                  wrote on last edited by
                  #22

                  @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
                  https://contabo.de/?show=vps

                  scookeS 1 Reply Last reply
                  2
                  • ? A Former User

                    @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
                    https://contabo.de/?show=vps

                    scookeS Offline
                    scookeS Offline
                    scooke
                    wrote on last edited by
                    #23

                    @Captain-Kirk Pretty good prices actually. Thanks.

                    A life lived in fear is a life half-lived

                    1 Reply Last reply
                    1
                    • M Offline
                      M Offline
                      msbt
                      App Dev
                      wrote on last edited by
                      #24

                      Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                      Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                      Cheers, M

                      subvenS 1 Reply Last reply
                      0
                      • girishG Do not disturb
                        girishG Do not disturb
                        girish
                        Staff
                        wrote on last edited by
                        #25

                        @msbt I would start by debugging at the server level.

                        • Check /etc/resolv.conf . This gives the DNS server the system uses. In Cloudron, this should be set to 127.0.0.1. This is where unbound is listening.
                        • systemctl status unbound to see if unbound is running
                        • host www.cloudron.io 127.0.0.1 this queries unbound to resolve the domain name
                        • host www.cloudron.io 8.8.8.8 this queries google DNS to resolve the domain name

                        Do all the above look good?

                        1 Reply Last reply
                        1
                        • M msbt

                          Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                          Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                          Cheers, M

                          subvenS Offline
                          subvenS Offline
                          subven
                          wrote on last edited by subven
                          #26

                          @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                          Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                          

                          The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                          PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                          M 1 Reply Last reply
                          1
                          • subvenS subven

                            @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                            Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                            

                            The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                            PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                            M Offline
                            M Offline
                            msbt
                            App Dev
                            wrote on last edited by
                            #27

                            @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                            thanks @girish, I'll try that the next time, at the moment it's working again.

                            subvenS 1 Reply Last reply
                            0
                            • M msbt

                              @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                              thanks @girish, I'll try that the next time, at the moment it's working again.

                              subvenS Offline
                              subvenS Offline
                              subven
                              wrote on last edited by subven
                              #28

                              @msbt SSH into your server and check if systemd-resolved is running 🙂

                              1 Reply Last reply
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