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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. DKIM and DMARC for built-in outgoing mail

DKIM and DMARC for built-in outgoing mail

Scheduled Pinned Locked Moved Solved Support
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #3

    Also, Email -> Status. Are all the check marks green?

    C 1 Reply Last reply
    0
    • girishG girish

      Also, Email -> Status. Are all the check marks green?

      C Offline
      C Offline
      clouddaz
      wrote on last edited by
      #4

      @girish, yes they are all green.

      1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #5

        @clouddaz If you can send a test mail to test@cloudron.io (you can do this from email -> status -> send test mail), I can inspect the headers.

        1 Reply Last reply
        0
        • C Offline
          C Offline
          clouddaz
          wrote on last edited by
          #6

          I've just sent it, but don't be surprised if it turns up in your spam folder. Thanks in advance for checking.

          1 Reply Last reply
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          • C Offline
            C Offline
            clouddaz
            wrote on last edited by
            #7

            And I just noticed:

            Feb 14 01:02:24 [INFO] [-] [core] [outbound] Sending email as a transaction
            Feb 14 01:02:24 [NOTICE] [-] [dkim_sign] skipped: no private key for lily.dmnw.net
            Feb 14 01:02:24 [INFO] [-] [core] [outbound] Processing delivery for domain: cloudron.io
            Feb 14 01:02:24 EACCES: permission denied, open '/app/haraka-config/config/dkim/lily.dmnw.net/private'
            
            1 Reply Last reply
            0
            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #8

              @clouddaz That does indeed seem like the problem.

              On the server: Go to the directory /home/yellowtent/boxdata/mail/dkim/<domain>. It should have the public/private DKIM keys. Are they present? If they are present, then chown -R yellowtent:yellowtent /home/yellowtent/boxdata/mail/dkim and then go to services -> mail and restart it.

              If they are not present, let me know, we have to see why they are not present (they are created at domain addition time).

              1 Reply Last reply
              1
              • C Offline
                C Offline
                clouddaz
                wrote on last edited by
                #9

                Yes both DKIM keys are present. chown and mail restart were completed but still no DKIM or DMARC signing. This is the first domain (hostname) not a subsequent added domain, if that helps.

                1 Reply Last reply
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #10

                  @clouddaz Can you give us SSH access so I can debug the issue? Support -> Enable Remote support. Thanks!

                  1 Reply Last reply
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                  • subvenS Offline
                    subvenS Offline
                    subven
                    wrote on last edited by
                    #11

                    I have the same issue on my cloudron (standard plan). All checkmarks at SMTP Status are green. I use Mailjet (free account) at the moment to get around this issue.

                    2019-02-26T21:12:32.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/*****.******/private'
                    2019-02-26T21:12:32.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for *****.******
                    
                    cloudron@h2812623:/home/yellowtent/boxdata/mail/dkim/*****.******$ ll
                    total 20
                    drwxr-xr-x 2 yellowtent yellowtent 4096 Jan  9 07:29 ./
                    drwxr-xr-x 3 yellowtent yellowtent 4096 Dez  8 23:13 ../
                    -rw------- 1 yellowtent yellowtent  891 Dez  8 23:13 private
                    -rw-r--r-- 1 yellowtent yellowtent  272 Dez  8 23:13 public
                    -rw-r--r-- 1 yellowtent yellowtent    8 Dez  8 23:13 selector
                    

                    @girish please let us know if you figure out what causes this behavior.

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                    • subvenS Offline
                      subvenS Offline
                      subven
                      wrote on last edited by
                      #12

                      I noticed that some folders maybe have wrong permissions. "cloudron" is the user I used to install Cloudron (with sudo) on the server.
                      2019-02-28 22_24_43-root@h2812623_ _home_yellowtent_boxdata_mail.png
                      Most of the folders/files under /home/yellowtent are owned by yellowtent, some by root and a small percentage is owned by cloudron. Could this result in the error we see?

                      1 Reply Last reply
                      0
                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #13

                        This is fixed in 3.5.4 now.

                        1 Reply Last reply
                        1
                        • R Offline
                          R Offline
                          ruben
                          wrote on last edited by
                          #14

                          I experienced the same issue today on a fresh new installation v4.0.0:

                          2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Sending email as a transaction
                          2019-05-10T11:54:20.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/mydomain.net/private'
                          2019-05-10T11:54:20.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for mydomain.net
                          2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Processing delivery for domain: mail-tester.com
                          

                          so it seems that this bug is still out there...

                          murgeroM subvenS 2 Replies Last reply
                          1
                          • R ruben

                            I experienced the same issue today on a fresh new installation v4.0.0:

                            2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Sending email as a transaction
                            2019-05-10T11:54:20.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/mydomain.net/private'
                            2019-05-10T11:54:20.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for mydomain.net
                            2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Processing delivery for domain: mail-tester.com
                            

                            so it seems that this bug is still out there...

                            murgeroM Offline
                            murgeroM Offline
                            murgero
                            App Dev
                            wrote on last edited by
                            #15

                            @ruben 4.0.0 is out? how do I install? my cloudron checks for updates but says it's up to date??

                            R 1 Reply Last reply
                            0
                            • R ruben

                              I experienced the same issue today on a fresh new installation v4.0.0:

                              2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Sending email as a transaction
                              2019-05-10T11:54:20.000Z EACCES: permission denied, open '/app/haraka-config/config/dkim/mydomain.net/private'
                              2019-05-10T11:54:20.000Z [NOTICE] [-] [dkim_sign] skipped: no private key for mydomain.net
                              2019-05-10T11:54:20.000Z [INFO] [-] [core] [outbound] Processing delivery for domain: mail-tester.com
                              

                              so it seems that this bug is still out there...

                              subvenS Offline
                              subvenS Offline
                              subven
                              wrote on last edited by
                              #16

                              @ruben did you checked if the file exists? What are the file permissions/owner/group? Does the file contains a certificate? With cloudron 4.X.X you have the ability to re-setup DNS (maybe this fixes the issue?). What about renewing all certs (--> Domain)?

                              @murgero cloudron is at v4.0.3 at the moment. Do you use a custom hoster image? I'm on a netcup image and the message popped up today. You're off topic by the way...

                              murgeroM 1 Reply Last reply
                              0
                              • subvenS subven

                                @ruben did you checked if the file exists? What are the file permissions/owner/group? Does the file contains a certificate? With cloudron 4.X.X you have the ability to re-setup DNS (maybe this fixes the issue?). What about renewing all certs (--> Domain)?

                                @murgero cloudron is at v4.0.3 at the moment. Do you use a custom hoster image? I'm on a netcup image and the message popped up today. You're off topic by the way...

                                murgeroM Offline
                                murgeroM Offline
                                murgero
                                App Dev
                                wrote on last edited by
                                #17
                                This post is deleted!
                                1 Reply Last reply
                                0
                                • murgeroM murgero

                                  @ruben 4.0.0 is out? how do I install? my cloudron checks for updates but says it's up to date??

                                  R Offline
                                  R Offline
                                  ruben
                                  wrote on last edited by
                                  #18

                                  @subven yes, the file exists. These are the permissions:

                                  drwxr-xr-x 2 yellowtent yellowtent 4096 May 10 10:33 ./
                                  drwxr-xr-x 4 yellowtent yellowtent 4096 May 10 11:27 ../
                                  -rw------- 1 yellowtent yellowtent  887 May 10 10:33 private
                                  -rw-r--r-- 1 yellowtent yellowtent  272 May 10 10:33 public
                                  -rw-r--r-- 1 yellowtent yellowtent    8 May 10 10:33 selector
                                  

                                  The DKIM-signing works after a chmod 777 private but I don't think that 's a sustainable solution.

                                  The 'renew all certs'-button does not seem te renew my certificates.
                                  My DNS-setup is 'wildcard', so I don't think it 's possible to re-setup dns?

                                  I just added an extra domain (with cloudron 4.0.3) and it results in the same permissions:

                                  drwxr-xr-x 2 yellowtent yellowtent 4096 May 17 06:54 ./
                                  drwxr-xr-x 5 yellowtent yellowtent 4096 May 17 06:54 ../
                                  -rw------- 1 yellowtent yellowtent  887 May 17 06:54 private
                                  -rw-r--r-- 1 yellowtent yellowtent  272 May 17 06:54 public
                                  -rw-r--r-- 1 yellowtent yellowtent    8 May 17 06:54 selector
                                  
                                  1 Reply Last reply
                                  0
                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #19

                                    @clouddaz @ruben @subven Any of you still facing this issue? I would love to get to the bottom of this since I thought this got fixed, but clearly hasn't.

                                    R 1 Reply Last reply
                                    0
                                    • D Offline
                                      D Offline
                                      doomilation
                                      wrote on last edited by
                                      #20

                                      @girish Hi, I can confirm that this issue is still there with 2 domains.
                                      Unfortunately I didn't check after a fresh install and just 1 domain.

                                      1 Reply Last reply
                                      0
                                      • girishG girish

                                        @clouddaz @ruben @subven Any of you still facing this issue? I would love to get to the bottom of this since I thought this got fixed, but clearly hasn't.

                                        R Offline
                                        R Offline
                                        ruben
                                        wrote on last edited by
                                        #21

                                        @girish I had already deleted my test-setup; so I just set up a new one from scratch at scaleway. It results in the same errors and permissions as above.

                                        1 Reply Last reply
                                        0
                                        • girishG Offline
                                          girishG Offline
                                          girish
                                          Staff
                                          wrote on last edited by
                                          #22

                                          @ruben Thanks. Can you tell me which DNS provider you are using? Let me try to reproduce the bug with that backend.

                                          R 1 Reply Last reply
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