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  3. Seeking recommendations based on experience for Sendmail Relays

Seeking recommendations based on experience for Sendmail Relays

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mailrelay
29 Posts 8 Posters 3.6k Views 9 Watching
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    • marcusquinnM Offline
      marcusquinnM Offline
      marcusquinn
      wrote on last edited by marcusquinn
      #11

      Feedback on reviews of all the above so-far - all very well documented and self-guiding to setup and with competitive pricing I don't think you can go too far wrong with any of them.

      • Elasticmail
        • Absolute lowest costs possible & extremely comprehensive documentation, guides, interface & API (seems to be automated approval).
      • PepiPost
        • Next lowest cost and active live-chat and good documentation with direct Mailtrain & Mautic support and guides. Only one offering encrypt-at-rest for email lists too - which is very handy for mailing-list security and GDPR protection from that vector. (manual approval process).
      • Sendinblue
        • Application and service supplied with lots of marketing extras for a hybrid approach to use Mailtrain/Mautic/SendInBlue tools (seems to be automated approval).
      • turboSMTP
        • Manual approval process and can't see anything yet. Might be a bit more tolerant for imperfect email lists from anecdotal reviews but they will all be strictly against excessive spam reports.

      Bonus, Elasticmail guides taught me more about how to manage multiple sendmail providers on a domain and has this very useful DMARC voodoo generator and guide:

      • https://elasticemail.com/dmarc

      Overall, I think all 4 would be great integrations for Cloudron to have and lower cost than everything except self-sending compared to current options.

      Will report back more as I find out more.

      Worth noting, Mailtrain only has SMTP setup, no API for anything other than Amazon SES - but if you need to send high volumes in a short time (ie: to hit optimal localised delivery times), then you really want API sending as SMTP won't handle the volumes.

      Web Design https://www.evergreen.je
      Development https://brandlight.org
      Life https://marcusquinn.com

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      • JOduMonTJ JOduMonT

        Lately, I migrate one of my clients which had an old CentOS to send an invoice and mailing list which was around 500 000 mails per month. I compared Mailgun, Mailjet and SendGrid which are all offering service in EU. We end going with SendGrid because they are Microsoft Partner. But overall I noticed

        • Amazon SES is great but pricy if you don't host your VM at Amazon.
        • SendGrid and Mailgun are rock solid.
        • MailJet has random support and, one time they blocked my account simply because I didn't reply on time, they are the cheapest.

        Let's do some math

        • 50 mailboxes * 20 days * 100 mails per day = 100 000 mail per month
        • 6 shared mailboxes * 30 days * 150 mails per day = rounded at 25 000 mail per month
        • 4times a week * 4weeks *100 000 subscribers = 1.6M mail per month but you mention 1M
        • 6 e-commerce websites * 30 days * 150 mails per day = rounded at 25 000 mail per month

        for 1.5M of email per month Mailgun and Mailjet would be around 650$US/month and SendGrid would be over 800$US

        marcusquinnM Offline
        marcusquinnM Offline
        marcusquinn
        wrote on last edited by
        #12

        @JOduMonT Thanks for the numbers!

        Elasticmail for 1.5M emails would be $135/month Standard and +$30 for Pro, so $165/month for comparison. Basically, $515 to $665/month cost-savings on the table, or $6,180 to $7,980 a year.

        The research kinda pays for itself a few times over once you get above say 10,000 emails a month.

        You do need to bring your own client though, like Mailtrain - but then it will support a hosted HTML page generated anywhere if the GUI templates aren't pleasing to the design team.

        Web Design https://www.evergreen.je
        Development https://brandlight.org
        Life https://marcusquinn.com

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        • necrevistonnezrN Offline
          necrevistonnezrN Offline
          necrevistonnezr
          wrote on last edited by
          #13

          FYI: Apparently, Amazon SES is blocked by the major German email services and a couple in France in Brazil: https://forums.aws.amazon.com/thread.jspa?threadID=323992

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          • necrevistonnezrN Offline
            necrevistonnezrN Offline
            necrevistonnezr
            wrote on last edited by
            #14

            What are the best options to have a reliable email relay for a privat domain - I don't have huge amounts of mail (5-10 a day) and don't need tracking, analysis, etc.
            I currently have my domain at Namecheap - should I just buy their mail option?

            marcusquinnM 1 Reply Last reply
            0
            • necrevistonnezrN Offline
              necrevistonnezrN Offline
              necrevistonnezr
              wrote on last edited by
              #15

              Elasticmail gets immediately rejected by the Provider "mailbox.org"

              1 Reply Last reply
              0
              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #16

                Not sure what that AWS forum entry exactly indicates, however I am using SES for my personal Cloudron just fine and most of my contacts are within Germany.

                necrevistonnezrN 1 Reply Last reply
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                • necrevistonnezrN necrevistonnezr

                  What are the best options to have a reliable email relay for a privat domain - I don't have huge amounts of mail (5-10 a day) and don't need tracking, analysis, etc.
                  I currently have my domain at Namecheap - should I just buy their mail option?

                  marcusquinnM Offline
                  marcusquinnM Offline
                  marcusquinn
                  wrote on last edited by marcusquinn
                  #17

                  @necrevistonnezr For low volumes like that I'd just use the Cloudron SMTP.

                  Namecheap's email is good too, tried that and it worked well but I ended up retiring it in favour of Cloudron's SMTP.

                  Lemwarm is good for building a trust reputation on a new sendmail service with any provider.

                  • https://www.lemlist.com/lemwarm
                  • https://www.lemlist.com/email-deliverability

                  Amazon services I avoid, Google I'm starting to think similar. Just easier to stick to EU services for GDPR and their generally more pro-privacy claims at least.

                  Web Design https://www.evergreen.je
                  Development https://brandlight.org
                  Life https://marcusquinn.com

                  necrevistonnezrN 1 Reply Last reply
                  0
                  • marcusquinnM marcusquinn

                    @necrevistonnezr For low volumes like that I'd just use the Cloudron SMTP.

                    Namecheap's email is good too, tried that and it worked well but I ended up retiring it in favour of Cloudron's SMTP.

                    Lemwarm is good for building a trust reputation on a new sendmail service with any provider.

                    • https://www.lemlist.com/lemwarm
                    • https://www.lemlist.com/email-deliverability

                    Amazon services I avoid, Google I'm starting to think similar. Just easier to stick to EU services for GDPR and their generally more pro-privacy claims at least.

                    necrevistonnezrN Offline
                    necrevistonnezrN Offline
                    necrevistonnezr
                    wrote on last edited by
                    #18

                    @marcusquinn said in Seeking recommendations based on experience for Sendmail Relays:

                    @necrevistonnezr For low volumes like that I'd just use the Cloudron SMTP.

                    My Cloudron is at home with a dynamic IP from my ISB - that won't work for building reputation, I guess.

                    marcusquinnM 1 Reply Last reply
                    0
                    • nebulonN nebulon

                      Not sure what that AWS forum entry exactly indicates, however I am using SES for my personal Cloudron just fine and most of my contacts are within Germany.

                      necrevistonnezrN Offline
                      necrevistonnezrN Offline
                      necrevistonnezr
                      wrote on last edited by
                      #19

                      @nebulon said in Seeking recommendations based on experience for Sendmail Relays:

                      Not sure what that AWS forum entry exactly indicates, however I am using SES for my personal Cloudron just fine and most of my contacts are within Germany.

                      I had several mails rejected today for GMX and Web.de accounts - and others have too, see the AWS forum entry.

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                      • necrevistonnezrN necrevistonnezr

                        @marcusquinn said in Seeking recommendations based on experience for Sendmail Relays:

                        @necrevistonnezr For low volumes like that I'd just use the Cloudron SMTP.

                        My Cloudron is at home with a dynamic IP from my ISB - that won't work for building reputation, I guess.

                        marcusquinnM Offline
                        marcusquinnM Offline
                        marcusquinn
                        wrote on last edited by
                        #20

                        @necrevistonnezr If it were me I'd go with Mailgun free tier, which is the only supported sendmail service from Ghost websites if you use that (I recommend it and use for my personal blog, blog.cloudron.io does too).

                        If you want to pay and have sort-of-privacy, I think Namecheap lowest tier for email is decent value and service.

                        If you thought you might need more mailboxes and want to build an IP sendmail reputation, you could create your own Cloudron tiny sendmail server on Hetzner / Netcup for < €3/m and the free Cloudron subscription.

                        Web Design https://www.evergreen.je
                        Development https://brandlight.org
                        Life https://marcusquinn.com

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                        • marcusquinnM Offline
                          marcusquinnM Offline
                          marcusquinn
                          wrote on last edited by
                          #21

                          Just to update on this thread: elasticemail.com is proving a winner, happy with everything about it, pricing, features, hand-holding through all the deliverability setup stuff. Happy to recommend this one.

                          The others I'm aware of, and they all have something unique but they all take time to setup and test. So, for now at least I can confirm any effort anyone needs to put into this area, Elastic Email is decent enough and good value.

                          Web Design https://www.evergreen.je
                          Development https://brandlight.org
                          Life https://marcusquinn.com

                          girishG 1 Reply Last reply
                          2
                          • marcusquinnM marcusquinn

                            Just to update on this thread: elasticemail.com is proving a winner, happy with everything about it, pricing, features, hand-holding through all the deliverability setup stuff. Happy to recommend this one.

                            The others I'm aware of, and they all have something unique but they all take time to setup and test. So, for now at least I can confirm any effort anyone needs to put into this area, Elastic Email is decent enough and good value.

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #22

                            @marcusquinn that's some really good pricing - https://elasticemail.com/email-api-pricing . Let me quickly sign up and test.

                            marcusquinnM 1 Reply Last reply
                            2
                            • girishG girish

                              @marcusquinn that's some really good pricing - https://elasticemail.com/email-api-pricing . Let me quickly sign up and test.

                              marcusquinnM Offline
                              marcusquinnM Offline
                              marcusquinn
                              wrote on last edited by
                              #23

                              @girish yeah, and I must have been through testing over a dozen of these services in one way or another now. I think a lot of the things people think are their own service are actually Elastic Email resellers.

                              Web Design https://www.evergreen.je
                              Development https://brandlight.org
                              Life https://marcusquinn.com

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                              • marcusquinnM Offline
                                marcusquinnM Offline
                                marcusquinn
                                wrote on last edited by
                                #24

                                Adding a note on experience in this area:

                                ALL of these relay services seem to be presumed to be untrusted by Microsoft mail received (@outlook.com @live.com etc), the same for Cloudron. You either get a large number of bounces, or they are categorised as promotional.

                                From what I can tell, the only services that Microsoft mail servers trust more are their own services are other similar services, like GMail, Yahoo, Protonmail, Posteo, etc

                                The way around this is most-likely double opt-in email subscriptions, so the receiver has to find, mark as not spam and read, and click the link to opt-in to mailing lists. If it's normal email, it might be for the receiver to send you an email first and you reply to it.

                                If you are using any mass-mailing for cold-email, it looks like the only way to avoid issues with Microsoft service deliverability is to use a Microsoft mail services or Google Workplace, those do seem to get through fine from the beginning, presumed trusted until proven otherwise.

                                Just thought I'd update with the experience as it takes ages to figure all these things out.

                                Web Design https://www.evergreen.je
                                Development https://brandlight.org
                                Life https://marcusquinn.com

                                jimcavoliJ 1 Reply Last reply
                                4
                                • marcusquinnM marcusquinn

                                  Adding a note on experience in this area:

                                  ALL of these relay services seem to be presumed to be untrusted by Microsoft mail received (@outlook.com @live.com etc), the same for Cloudron. You either get a large number of bounces, or they are categorised as promotional.

                                  From what I can tell, the only services that Microsoft mail servers trust more are their own services are other similar services, like GMail, Yahoo, Protonmail, Posteo, etc

                                  The way around this is most-likely double opt-in email subscriptions, so the receiver has to find, mark as not spam and read, and click the link to opt-in to mailing lists. If it's normal email, it might be for the receiver to send you an email first and you reply to it.

                                  If you are using any mass-mailing for cold-email, it looks like the only way to avoid issues with Microsoft service deliverability is to use a Microsoft mail services or Google Workplace, those do seem to get through fine from the beginning, presumed trusted until proven otherwise.

                                  Just thought I'd update with the experience as it takes ages to figure all these things out.

                                  jimcavoliJ Offline
                                  jimcavoliJ Offline
                                  jimcavoli
                                  App Dev
                                  wrote on last edited by
                                  #25

                                  @marcusquinn Yep. Running mail severs sucks. Running a cloudron mail server sucks measurably less. I'm presently fighting with DMARC and Gmail deliverability (via SendGrid) and so far using. I've had issues with MSFT service delivery before because on new IPs they're super sensitive to any volume and had to go through their whole SNDS service to iron it out and monitor status - https://sendersupport.olc.protection.outlook.com/snds/index.aspx for those who need it. Google's Postmaster tools are in a similar category for their clients - http://postmaster.google.com. Pretty much required registrations for anyone trying to deliver mail to either of these services and wanting to stay proactive and on top of deliverability. Having your own IP from any of these relays really helps with that (though it's not cheap).

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                                  • marcusquinnM marcusquinn

                                    First of the interesting links:

                                    • https://pepipost.com
                                    • https://uk.trustpilot.com/review/pepipost.com

                                    (and Trustpilot ratings are hard work to maintain!)

                                    Seems to tick a lot of boxes and decent pricing.

                                    Anyone here using an SMTP/API emailer service they love?

                                    JOduMonTJ Offline
                                    JOduMonTJ Offline
                                    JOduMonT
                                    wrote on last edited by
                                    #26

                                    This EmailToolTester do monthly deliverability test

                                    https://www.emailtooltester.com/en/email-deliverability-test/

                                    if you did into their website they even evaluate where your email will land (aka mailbox, forum, promotion, ...)


                                    @marcusquinn said in Seeking recommendations based on experience for Sendmail Relays:

                                    (and Trustpilot ratings are hard work to maintain!)

                                    Interesting, I never Trully Trust TrustPilot, you just added a little bit of Trust for them:)

                                    marcusquinnM 1 Reply Last reply
                                    3
                                    • JOduMonTJ JOduMonT

                                      This EmailToolTester do monthly deliverability test

                                      https://www.emailtooltester.com/en/email-deliverability-test/

                                      if you did into their website they even evaluate where your email will land (aka mailbox, forum, promotion, ...)


                                      @marcusquinn said in Seeking recommendations based on experience for Sendmail Relays:

                                      (and Trustpilot ratings are hard work to maintain!)

                                      Interesting, I never Trully Trust TrustPilot, you just added a little bit of Trust for them:)

                                      marcusquinnM Offline
                                      marcusquinnM Offline
                                      marcusquinn
                                      wrote on last edited by
                                      #27

                                      @jodumont said in Seeking recommendations based on experience for Sendmail Relays:

                                      Interesting, I never Trully Trust TrustPilot, you just added a little bit of Trust for them:)

                                      Yeah, prob with all these "Trust" websites is they are protection rackets! The other prob is you can't really escape using one of them in many online businesses, so you end up picking one unless you have the tech to reproduce what they do.

                                      Once upon a time I wrote more about this here: https://healthshop.net/i/transparency/reviews-feedback/

                                      Web Design https://www.evergreen.je
                                      Development https://brandlight.org
                                      Life https://marcusquinn.com

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                                      • M Offline
                                        M Offline
                                        Mastadamus
                                        wrote on last edited by
                                        #28

                                        I've tried sendgrid and mailgun. 1. They were both similiar in ease to configure. 2. Mailgun seems like a better deal for those not using a massive amount of emails a month.

                                        jdaviescoatesJ 1 Reply Last reply
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                                        • M Mastadamus

                                          I've tried sendgrid and mailgun. 1. They were both similiar in ease to configure. 2. Mailgun seems like a better deal for those not using a massive amount of emails a month.

                                          jdaviescoatesJ Offline
                                          jdaviescoatesJ Offline
                                          jdaviescoates
                                          wrote on last edited by
                                          #29

                                          @Mastadamus said in Seeking recommendations based on experience for Sendmail Relays:

                                          Mailgun seems like a better deal for those not using a massive amount of emails a month.

                                          Yeah, they are the only one I've tried because you have to use it for Ghost newsletters. But I've never paid anything for it because you can send up to 5000 emails a month for free and I don't send anywhere like that amount.

                                          I use Cloudron with Gandi & Hetzner

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