Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Feature Requests
  3. UX: Add App First-Use Message

UX: Add App First-Use Message

Scheduled Pinned Locked Moved Feature Requests
onboarding
21 Posts 6 Posters 2.5k Views 6 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by girish
      #1

      It would be nice to have some instructions or tutorials to give users on their first click of a new app that shows up in their dashboard.

      Avoids setting up calls or training later if it's more self service.

      EDIT: This is not the first use admin message, this is for USERS of the app after it's been set up, for things like instructions, tutorials, videos, and other relevant things for the organization and the app.

      Conscious tech

      jdaviescoatesJ 1 Reply Last reply
      1
      • robiR robi

        It would be nice to have some instructions or tutorials to give users on their first click of a new app that shows up in their dashboard.

        Avoids setting up calls or training later if it's more self service.

        EDIT: This is not the first use admin message, this is for USERS of the app after it's been set up, for things like instructions, tutorials, videos, and other relevant things for the organization and the app.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #2

        @robi nice idea, but oftentimes my uses don't first click on the link in the dashboard (if even really ever visit the dashboard at all) they just go directly to the url of the app.

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply
        1
        • marcusquinnM Offline
          marcusquinnM Offline
          marcusquinn
          wrote on last edited by marcusquinn
          #3

          As Elon Musk says (I'm sure he's not the first, I say similar): "if your product needs an instructions manual, it's broken".

          I'm a fan of in-line documentation, as in naming conventions, navigation, tool-tips.

          I get that most people bookmark or just type the first few letters of a regular url to auto-complete from history, so the dashboard is more first use until then.

          I think what you're suggesting is similar to the first-click instructions for the Admin's setup of an app - but for the users after that?

          Web Design https://www.evergreen.je
          Development https://brandlight.org
          Life https://marcusquinn.com

          robiR 1 Reply Last reply
          3
          • marcusquinnM marcusquinn

            As Elon Musk says (I'm sure he's not the first, I say similar): "if your product needs an instructions manual, it's broken".

            I'm a fan of in-line documentation, as in naming conventions, navigation, tool-tips.

            I get that most people bookmark or just type the first few letters of a regular url to auto-complete from history, so the dashboard is more first use until then.

            I think what you're suggesting is similar to the first-click instructions for the Admin's setup of an app - but for the users after that?

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #4

            @marcusquinn said in UX: Add App First-Use Message:

            I think what you're suggesting is similar to the first-click instructions for the Admin's setup of an app - but for the users after that?

            Exactly, thanks for helping clarify!

            Supporting users who need this.

            Conscious tech

            1 Reply Last reply
            1
            • T Offline
              T Offline
              thetomester13
              App Dev
              wrote on last edited by
              #5

              I believe this exists already? I think I recall seeing this message on certain apps that required some special start up instructions or had a custom login. And you can always view that message again by hitting the info 'i' icon on an app from your dashboard.

              marcusquinnM 1 Reply Last reply
              0
              • T thetomester13

                I believe this exists already? I think I recall seeing this message on certain apps that required some special start up instructions or had a custom login. And you can always view that message again by hitting the info 'i' icon on an app from your dashboard.

                marcusquinnM Offline
                marcusquinnM Offline
                marcusquinn
                wrote on last edited by
                #6

                @thetomester13 Yup, that's kinda an Admins message though.

                I think @robi is suggesting a different one for users.

                Might help with @d19dotca's explaining to webmail users to use a username instead of email address in instances where's that's an FAQ.

                Web Design https://www.evergreen.je
                Development https://brandlight.org
                Life https://marcusquinn.com

                1 Reply Last reply
                2
                • LonkleL Offline
                  LonkleL Offline
                  Lonkle
                  wrote on last edited by
                  #7

                  @robi As much as conveyance is one of my topmost priorities so I 💯agree with @marcusquinn, it goes without saying that we will all have limitations when supporting an app that may not have as much conveyance as we want in the beginning, but is still a good app to have in the store. So, maybe this is something to consider.

                  But thinking out loud, based on @jdaviescoates criticism, I can't think of a way off the top of my head to send a message to users unless you invested a lot of time altering the app to show a new message based on the already custom LDAP integration.

                  Bsically, very hard work, very little gain. Do you disagree?

                  1 Reply Last reply
                  0
                  • robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #8

                    @Lonk nah this is easy.

                    It's just a flag for first run message for users that are not admins. And adding it to the app Info menu in case they forget.

                    Conscious tech

                    1 Reply Last reply
                    0
                    • LonkleL Offline
                      LonkleL Offline
                      Lonkle
                      wrote on last edited by Lonkle
                      #9

                      But then we'd have to block the site out from the public - or do you not mind @jdaviescoates caveat in this situation. That's the issue I don't know how to solve in an not-overtly-complex way.

                      robiR 1 Reply Last reply
                      0
                      • LonkleL Lonkle

                        But then we'd have to block the site out from the public - or do you not mind @jdaviescoates caveat in this situation. That's the issue I don't know how to solve in an not-overtly-complex way.

                        robiR Offline
                        robiR Offline
                        robi
                        wrote on last edited by
                        #10

                        @Lonk said in UX: Add App First-Use Message:

                        But then we'd have to block the site out from the public - or do you not mind @jdaviescoates caveat in this situation. That's the issue I don't know how to solve in an not-overtly-complex way.

                        No that's not part of the use case. Only Cloudron dashboard users.. first use.

                        Conscious tech

                        LonkleL 1 Reply Last reply
                        0
                        • robiR robi

                          @Lonk said in UX: Add App First-Use Message:

                          But then we'd have to block the site out from the public - or do you not mind @jdaviescoates caveat in this situation. That's the issue I don't know how to solve in an not-overtly-complex way.

                          No that's not part of the use case. Only Cloudron dashboard users.. first use.

                          LonkleL Offline
                          LonkleL Offline
                          Lonkle
                          wrote on last edited by
                          #11

                          @robi Oh, I gotcha, the easy way to enforce this then is to create the LDAP connection user by user as each user clicks on the app inside the Cloudron dashboard. That way they can't get in from "the outside" without getting the message. And it won't block public usage if theres a public front-end.

                          1 Reply Last reply
                          0
                          • marcusquinnM Offline
                            marcusquinnM Offline
                            marcusquinn
                            wrote on last edited by
                            #12

                            I hadn't thought of the direct to app URL first-use-case - but if that were an objective, I guess you could inject a Cloudron js into the header for all apps to show notification bars at the top of the page or something.

                            Web Design https://www.evergreen.je
                            Development https://brandlight.org
                            Life https://marcusquinn.com

                            LonkleL 1 Reply Last reply
                            0
                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #13

                              @robi currently the message for admins comes from the package. For the users, are you thinking of something provided by the package or provided by the cloudron admin?

                              robiR 1 Reply Last reply
                              1
                              • LonkleL Offline
                                LonkleL Offline
                                Lonkle
                                wrote on last edited by
                                #14

                                Yeah, what @girish said. That's what I'm curious about too.

                                1 Reply Last reply
                                0
                                • girishG girish

                                  @robi currently the message for admins comes from the package. For the users, are you thinking of something provided by the package or provided by the cloudron admin?

                                  robiR Offline
                                  robiR Offline
                                  robi
                                  wrote on last edited by
                                  #15

                                  @girish said in UX: Add App First-Use Message:

                                  @robi currently the message for admins comes from the package. For the users, are you thinking of something provided by the package or provided by the cloudron admin?

                                  Cloudron admin.
                                  org specific instructions of edu videos, etc.
                                  how to get started basically.

                                  Many users are lost until they're guided or shown something. Since not all apps have a wizard to show them the ropes, a nice first use message is needed.

                                  Conscious tech

                                  girishG 1 Reply Last reply
                                  2
                                  • robiR robi

                                    @girish said in UX: Add App First-Use Message:

                                    @robi currently the message for admins comes from the package. For the users, are you thinking of something provided by the package or provided by the cloudron admin?

                                    Cloudron admin.
                                    org specific instructions of edu videos, etc.
                                    how to get started basically.

                                    Many users are lost until they're guided or shown something. Since not all apps have a wizard to show them the ropes, a nice first use message is needed.

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #16

                                    @robi Would this be on a per-app basis or when a user logs on to Cloudron the first time? The latter seems definitely like a very nice idea!

                                    robiR 1 Reply Last reply
                                    0
                                    • girishG girish

                                      @robi Would this be on a per-app basis or when a user logs on to Cloudron the first time? The latter seems definitely like a very nice idea!

                                      robiR Offline
                                      robiR Offline
                                      robi
                                      wrote on last edited by
                                      #17

                                      @girish I'd say both..

                                      My initial thought was for specific Apps, but having a general Cloudron one would be very useful as well.

                                      Conscious tech

                                      LonkleL 1 Reply Last reply
                                      2
                                      • robiR robi

                                        @girish I'd say both..

                                        My initial thought was for specific Apps, but having a general Cloudron one would be very useful as well.

                                        LonkleL Offline
                                        LonkleL Offline
                                        Lonkle
                                        wrote on last edited by
                                        #18

                                        @robi I still wish there was a way to make it mandatory. Like @jdaviescoates issue with this. I can only think to do so by LDAP syncing a user on a case by case basis as soon as they see the first login message to at least ensure all these admins of the site get the first use message before they jump into the app and start doing stuff because there login credentials won’t work unless they see that message first.

                                        robiR 1 Reply Last reply
                                        0
                                        • marcusquinnM marcusquinn

                                          I hadn't thought of the direct to app URL first-use-case - but if that were an objective, I guess you could inject a Cloudron js into the header for all apps to show notification bars at the top of the page or something.

                                          LonkleL Offline
                                          LonkleL Offline
                                          Lonkle
                                          wrote on last edited by Lonkle
                                          #19

                                          @marcusquinn said in UX: Add App First-Use Message:

                                          I hadn't thought of the direct to app URL first-use-case - but if that were an objective, I guess you could inject a Cloudron js into the header for all apps to show notification bars at the top of the page or something.

                                          The problem with this is, this isn’t a message we’d want anyone except Cloudron users (the admins) to see.

                                          1 Reply Last reply
                                          0
                                          • LonkleL Lonkle

                                            @robi I still wish there was a way to make it mandatory. Like @jdaviescoates issue with this. I can only think to do so by LDAP syncing a user on a case by case basis as soon as they see the first login message to at least ensure all these admins of the site get the first use message before they jump into the app and start doing stuff because there login credentials won’t work unless they see that message first.

                                            robiR Offline
                                            robiR Offline
                                            robi
                                            wrote on last edited by
                                            #20

                                            @Lonk that's more of a sloppy admin issue.

                                            The app should be visibility controlled via access control groups.

                                            When set up and ready, the access control is added the the appropriate user group.

                                            If interesting, I can do a sponsored writeup about how to do this properly.

                                            Conscious tech

                                            LonkleL 1 Reply Last reply
                                            0
                                            Reply
                                            • Reply as topic
                                            Log in to reply
                                            • Oldest to Newest
                                            • Newest to Oldest
                                            • Most Votes


                                              • Login

                                              • Don't have an account? Register

                                              • Login or register to search.
                                              • First post
                                                Last post
                                              0
                                              • Categories
                                              • Recent
                                              • Tags
                                              • Popular
                                              • Bookmarks
                                              • Search