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  3. Orange circles in Services

Orange circles in Services

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services
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  • T tomw

    @nebulon I experienced something similar. Currently graphite, mail, mongodb and mysql appear orange. Here's the response for graphite, for example:

    {
      "service": {
        "name": "graphite",
        "status": "starting",
        "error": "Error waiting for graphite: ESOCKETTIMEDOUT",
        "healthcheck": null,
        "config": {
          "memoryLimit": 268435456
        }
      }
    }
    

    Each time I refresh the page, it seems to be a lucky dip which of those come back as green and which as orange. e.g. a second time everything was green except mail, a third time mysql is orange again.

    nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #9

    @tomw this actually then sounds like the UI is showing the correct state, however the addons are not reliably and timely responding to the status call.

    1 Reply Last reply
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    • d19dotcaD Offline
      d19dotcaD Offline
      d19dotca
      wrote on last edited by
      #10

      For what it's worth, I'm currently running on Ubuntu 20.04, not sure if that's making a difference at all since the add-on components would be running a different version I presume (i.e. MySQL, PostgreSQL, MongoDB, etc.), though I guess that doesn't necessarily make sense for the Mail service.

      --
      Dustin Dauncey
      www.d19.ca

      1 Reply Last reply
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      • scookeS Offline
        scookeS Offline
        scooke
        wrote on last edited by
        #11

        FWIW, I just checked my Services, and saw that mail and mongodb were orange. So I tweaked the memory just a tiny little bit (adding 124 MB), and the circle almost immediately went green. I don't know what that might add to the search, but if you want a green circle, this seems to be one way to get it!

        A life lived in fear is a life half-lived

        1 Reply Last reply
        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #12

          OK, I have added a fix for the next release to clear the timeout when getting service status. This should hopefully mitigate the issue.

          1 Reply Last reply
          0
          • subvenS Offline
            subvenS Offline
            subven
            wrote on last edited by subven
            #13

            Hmm I have a similar issue on a Cloudron (v6.1.2 and before) where random apps are stuck in "Starting" but apparently working/running as they should. Services however work just fine on this Cloudron.

            2021-02-16 20_35_51.png

            This state is kinda permanent and restarting the app nor the server does not help. Also seems to be kinda random what app is affected but their numbers seem to grow. My other two Cloudrons are fine ^^

            Log output as en example (for Element) is:

            Feb 16 20:36:35 box:settings initCache: pre-load settings
            Feb 16 20:36:35 box:taskworker Starting task 789. Logs are at /home/yellowtent/platformdata/logs/e0016eed-67a4-45dd-8234-642c8aee11d3/apptask.log
            Feb 16 20:36:35 box:tasks 789: {"percent":2,"error":null}
            Feb 16 20:36:35 box:apptask chat.heregoesthedomain.com startTask installationState: pending_restart runState: running
            Feb 16 20:36:35 box:tasks 789: {"percent":20,"message":"Restarting container"}
            Feb 16 20:36:35 http-server stopped.
            Feb 16 20:36:36 ==> Starting Riot
            Feb 16 20:36:36 box:tasks 789: {"percent":100,"message":"Done"}
            Feb 16 20:36:36 box:apptask chat.heregoesthedomain.com updating app with values: {"installationState":"installed","error":null,"health":null}
            Feb 16 20:36:36 box:taskworker Task took 1.109 seconds
            Feb 16 20:36:36 box:tasks setCompleted - 789: {"result":null,"error":null}
            Feb 16 20:36:36 box:tasks 789: {"percent":100,"result":null,"error":null}
            Feb 16 20:36:36 Starting up http-server, serving /app/code
            Feb 16 20:36:36 Available on:
            Feb 16 20:36:36 http://127.0.0.1:3000
            Feb 16 20:36:36 http://172.18.16.9:3000
            Feb 16 20:36:36 Hit CTRL-C to stop the server
            Feb 16 20:36:57 [2021-02-16T19:36:57.389Z] "GET /" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36"
            

            PS: Sorry, not wanted to hijack this topic. I thought about opening an seperate issue for this but so far it was not that much of a problem and I hoped it would be fixed after the next update ^^

            girishG 1 Reply Last reply
            0
            • subvenS subven

              Hmm I have a similar issue on a Cloudron (v6.1.2 and before) where random apps are stuck in "Starting" but apparently working/running as they should. Services however work just fine on this Cloudron.

              2021-02-16 20_35_51.png

              This state is kinda permanent and restarting the app nor the server does not help. Also seems to be kinda random what app is affected but their numbers seem to grow. My other two Cloudrons are fine ^^

              Log output as en example (for Element) is:

              Feb 16 20:36:35 box:settings initCache: pre-load settings
              Feb 16 20:36:35 box:taskworker Starting task 789. Logs are at /home/yellowtent/platformdata/logs/e0016eed-67a4-45dd-8234-642c8aee11d3/apptask.log
              Feb 16 20:36:35 box:tasks 789: {"percent":2,"error":null}
              Feb 16 20:36:35 box:apptask chat.heregoesthedomain.com startTask installationState: pending_restart runState: running
              Feb 16 20:36:35 box:tasks 789: {"percent":20,"message":"Restarting container"}
              Feb 16 20:36:35 http-server stopped.
              Feb 16 20:36:36 ==> Starting Riot
              Feb 16 20:36:36 box:tasks 789: {"percent":100,"message":"Done"}
              Feb 16 20:36:36 box:apptask chat.heregoesthedomain.com updating app with values: {"installationState":"installed","error":null,"health":null}
              Feb 16 20:36:36 box:taskworker Task took 1.109 seconds
              Feb 16 20:36:36 box:tasks setCompleted - 789: {"result":null,"error":null}
              Feb 16 20:36:36 box:tasks 789: {"percent":100,"result":null,"error":null}
              Feb 16 20:36:36 Starting up http-server, serving /app/code
              Feb 16 20:36:36 Available on:
              Feb 16 20:36:36 http://127.0.0.1:3000
              Feb 16 20:36:36 http://172.18.16.9:3000
              Feb 16 20:36:36 Hit CTRL-C to stop the server
              Feb 16 20:36:57 [2021-02-16T19:36:57.389Z] "GET /" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36"
              

              PS: Sorry, not wanted to hijack this topic. I thought about opening an seperate issue for this but so far it was not that much of a problem and I hoped it would be fixed after the next update ^^

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #14

              @subven I think the starting issue is something else. If you do systemctl restart box, I think they will all become running again. Can you please try?

              subvenS 1 Reply Last reply
              2
              • girishG girish

                @subven I think the starting issue is something else. If you do systemctl restart box, I think they will all become running again. Can you please try?

                subvenS Offline
                subvenS Offline
                subven
                wrote on last edited by
                #15

                @girish said in Orange circles in Services:

                @subven I think the starting issue is something else. If you do systemctl restart box, I think they will all become running again. Can you please try?

                Yes they are 🙂 I was confused because even box:apphealthmonitor said the apps are up.

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                0
                • robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #16

                  something is getting lost between the checks and the UI representation.

                  Conscious tech

                  1 Reply Last reply
                  1
                  • d19dotcaD Offline
                    d19dotcaD Offline
                    d19dotca
                    wrote on last edited by d19dotca
                    #17

                    This appears to still be an issue on 6.2.1 by the way, though I seem to get this mostly with Mail now more than the others.

                    DF4AA3F4-DEEE-42D3-BBED-37B963169137.jpeg

                    --
                    Dustin Dauncey
                    www.d19.ca

                    1 Reply Last reply
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                    • subvenS Offline
                      subvenS Offline
                      subven
                      wrote on last edited by subven
                      #18

                      Kinda same for me. Freshly installed server + imported Cloudron 6.1.2 backup. The server the backup is from did not had the problem.

                      2021-03-07 20_09_28-Window.png

                      nebulonN 1 Reply Last reply
                      0
                      • subvenS subven

                        Kinda same for me. Freshly installed server + imported Cloudron 6.1.2 backup. The server the backup is from did not had the problem.

                        2021-03-07 20_09_28-Window.png

                        nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #19

                        @subven interesting that it shows an "active" tooltip. Is this state consistent across page reloads?

                        subvenS 1 Reply Last reply
                        0
                        • nebulonN nebulon

                          @subven interesting that it shows an "active" tooltip. Is this state consistent across page reloads?

                          subvenS Offline
                          subvenS Offline
                          subven
                          wrote on last edited by
                          #20

                          @nebulon said in Orange circles in Services:

                          @subven interesting that it shows an "active" tooltip. Is this state consistent across page reloads?

                          Mostly yes, red circles vary after reload. Seems to be my local Chrome because it works with FF and on other machines with Chrome. Strg+F5 and deleting the local site data storage does not help. It's fine for me since its only cosmetic.

                          nebulonN 1 Reply Last reply
                          0
                          • subvenS subven

                            @nebulon said in Orange circles in Services:

                            @subven interesting that it shows an "active" tooltip. Is this state consistent across page reloads?

                            Mostly yes, red circles vary after reload. Seems to be my local Chrome because it works with FF and on other machines with Chrome. Strg+F5 and deleting the local site data storage does not help. It's fine for me since its only cosmetic.

                            nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #21

                            @subven I think this is some client side state race or so. Any information here in behavior can help 😉

                            subvenS 1 Reply Last reply
                            0
                            • nebulonN nebulon

                              @subven I think this is some client side state race or so. Any information here in behavior can help 😉

                              subvenS Offline
                              subvenS Offline
                              subven
                              wrote on last edited by
                              #22

                              @nebulon I solved it. It was caused by one of my chrome addons (Dark Reader) 🙂

                              robiR 1 Reply Last reply
                              2
                              • subvenS subven

                                @nebulon I solved it. It was caused by one of my chrome addons (Dark Reader) 🙂

                                robiR Offline
                                robiR Offline
                                robi
                                wrote on last edited by
                                #23

                                @subven can you be more specific?

                                Conscious tech

                                subvenS 1 Reply Last reply
                                0
                                • robiR robi

                                  @subven can you be more specific?

                                  subvenS Offline
                                  subvenS Offline
                                  subven
                                  wrote on last edited by
                                  #24

                                  @robi regarding to what? I had a similiar issue than other users (multiple false positive red circles) and I fixed it by disabling a Chrome addon (Dark Reader) that alters page CSS. I can reproduce it by enabling the addon for the dashboard domain.

                                  Dark Reader turned on:
                                  2021-03-08 20_30_16-Window.png

                                  Dark Reader turned off:
                                  2021-03-08 20_30_41-Window.png

                                  robiR d19dotcaD 2 Replies Last reply
                                  0
                                  • subvenS subven

                                    @robi regarding to what? I had a similiar issue than other users (multiple false positive red circles) and I fixed it by disabling a Chrome addon (Dark Reader) that alters page CSS. I can reproduce it by enabling the addon for the dashboard domain.

                                    Dark Reader turned on:
                                    2021-03-08 20_30_16-Window.png

                                    Dark Reader turned off:
                                    2021-03-08 20_30_41-Window.png

                                    robiR Offline
                                    robiR Offline
                                    robi
                                    wrote on last edited by
                                    #25

                                    @subven thanks, thought perhaps you modified a setting within DR

                                    Conscious tech

                                    1 Reply Last reply
                                    0
                                    • subvenS subven

                                      @robi regarding to what? I had a similiar issue than other users (multiple false positive red circles) and I fixed it by disabling a Chrome addon (Dark Reader) that alters page CSS. I can reproduce it by enabling the addon for the dashboard domain.

                                      Dark Reader turned on:
                                      2021-03-08 20_30_16-Window.png

                                      Dark Reader turned off:
                                      2021-03-08 20_30_41-Window.png

                                      d19dotcaD Offline
                                      d19dotcaD Offline
                                      d19dotca
                                      wrote on last edited by d19dotca
                                      #26

                                      @subven I think that may be specific to your use-case but it's still good to know it's fixed for you. I'm using Safari and have no extensions installed other than a password manager. Nothing that interferes with the webpage content. I've disabled some settings too as a result though to test further (like Safari's non-tracking features and stuff) but no difference in my case. I also use Mobile Safari where I see the issue and that has zero extensions on it at all.

                                      I could be wrong, but I think the issue started around the time 6.1.2 came out. I'm not convinced this is a browser issue, although I think that's what @nebulon is suggesting if I understand him correctly.

                                      @robi - in case this is indeed a browser / client-side issue (which I don't think it is personally), maybe note which browser you're using and accessing Cloudron on where you see this issue too in case it's Safari for both you and me. I suspect the behaviour @subven has seen is entirely separate from what you and I are reporting, judging by their comment on Feb 16th although admittedly similar in aspects.

                                      --
                                      Dustin Dauncey
                                      www.d19.ca

                                      nebulonN 1 Reply Last reply
                                      1
                                      • d19dotcaD d19dotca

                                        @subven I think that may be specific to your use-case but it's still good to know it's fixed for you. I'm using Safari and have no extensions installed other than a password manager. Nothing that interferes with the webpage content. I've disabled some settings too as a result though to test further (like Safari's non-tracking features and stuff) but no difference in my case. I also use Mobile Safari where I see the issue and that has zero extensions on it at all.

                                        I could be wrong, but I think the issue started around the time 6.1.2 came out. I'm not convinced this is a browser issue, although I think that's what @nebulon is suggesting if I understand him correctly.

                                        @robi - in case this is indeed a browser / client-side issue (which I don't think it is personally), maybe note which browser you're using and accessing Cloudron on where you see this issue too in case it's Safari for both you and me. I suspect the behaviour @subven has seen is entirely separate from what you and I are reporting, judging by their comment on Feb 16th although admittedly similar in aspects.

                                        nebulonN Offline
                                        nebulonN Offline
                                        nebulon
                                        Staff
                                        wrote on last edited by
                                        #27

                                        @d19dotca I also think that maybe that darkmode plugin just changes the timing and does not cause the race to hit badly.

                                        robiR 1 Reply Last reply
                                        0
                                        • nebulonN nebulon

                                          @d19dotca I also think that maybe that darkmode plugin just changes the timing and does not cause the race to hit badly.

                                          robiR Offline
                                          robiR Offline
                                          robi
                                          wrote on last edited by
                                          #28

                                          @nebulon for me, this still happens in a non dark mode enabled chrome based browser.

                                          Conscious tech

                                          girishG 1 Reply Last reply
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