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  3. need help with installation error

need help with installation error

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  • girishG girish

    @mikewen8888 I think the DNS is not working. Can you please try systemctl status unbound ? Also, can you provide systemctl status systemd-resolved and sudo lsof -i :53 output ?

    M Offline
    M Offline
    mikewen8888
    wrote on last edited by
    #6

    @girish this is the result

    noob@cloud:~$ systemctl status unbound
    ● unbound.service - Unbound DNS server
         Loaded: loaded (/lib/systemd/system/unbound.service; enabled; vendor preset: enabled)
         Active: active (running) since Sun 2022-02-27 00:21:57 WIB; 1h 1min ago
           Docs: man:unbound(8)
       Main PID: 3536 (unbound)
          Tasks: 1 (limit: 4247)
         Memory: 8.5M
         CGroup: /system.slice/unbound.service
                 └─3536 /usr/sbin/unbound -d
    
    Feb 27 00:21:07 cloud systemd[1]: Starting Unbound DNS server...
    Feb 27 00:21:07 cloud package-helper[3531]: /var/lib/unbound/root.key does not exist, copying from /usr/share/dns/root.key
    Feb 27 00:21:57 cloud package-helper[3535]: /var/lib/unbound/root.key has content
    Feb 27 00:21:57 cloud package-helper[3535]: fail: the anchor is NOT ok and could not be fixed
    Feb 27 00:21:57 cloud unbound[3536]: [3536:0] notice: init module 0: subnet
    Feb 27 00:21:57 cloud unbound[3536]: [3536:0] notice: init module 1: validator
    Feb 27 00:21:57 cloud unbound[3536]: [3536:0] notice: init module 2: iterator
    Feb 27 00:21:57 cloud unbound[3536]: [3536:0] info: start of service (unbound 1.9.4).
    Feb 27 00:21:57 cloud systemd[1]: Started Unbound DNS server.
    noob@cloud:~$ systemctl status systemd-resolved
    ● systemd-resolved.service - Network Name Resolution
         Loaded: loaded (/lib/systemd/system/systemd-resolved.service; enabled; vendor preset: enabled)
         Active: active (running) since Sat 2022-02-26 21:48:40 WIB; 3h 34min ago
           Docs: man:systemd-resolved.service(8)
                 https://www.freedesktop.org/wiki/Software/systemd/resolved
                 https://www.freedesktop.org/wiki/Software/systemd/writing-network-configuration-managers
                 https://www.freedesktop.org/wiki/Software/systemd/writing-resolver-clients
       Main PID: 587 (systemd-resolve)
         Status: "Processing requests..."
          Tasks: 1 (limit: 4247)
         Memory: 8.3M
         CGroup: /system.slice/systemd-resolved.service
                 └─587 /lib/systemd/systemd-resolved
    
    Feb 26 21:48:40 cloud systemd[1]: Starting Network Name Resolution...
    Feb 26 21:48:40 cloud systemd-resolved[587]: Positive Trust Anchors:
    Feb 26 21:48:40 cloud systemd-resolved[587]: . IN DS 20326 8 2 e06d44b80b8f1d39a95c0b0d7c65d08458e880409bbc683457104237c7f8ec8d
    Feb 26 21:48:40 cloud systemd-resolved[587]: Negative trust anchors: 10.in-addr.arpa 16.172.in-addr.arpa 17.172.in-addr.arpa 18.172.in-addr.arpa 19.172.in-addr.arpa 20.172.in-addr.arpa 21.172.in-addr>
    Feb 26 21:48:40 cloud systemd-resolved[587]: Using system hostname 'cloud'.
    Feb 26 21:48:40 cloud systemd[1]: Started Network Name Resolution.
    
    noob@cloud:~$ sudo lsof -i :53
    COMMAND    PID            USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
    systemd-r  587 systemd-resolve   12u  IPv4  22219      0t0  UDP 127.0.0.53:domain
    systemd-r  587 systemd-resolve   13u  IPv4  22220      0t0  TCP 127.0.0.53:domain (LISTEN)
    unbound   3536         unbound    3u  IPv6  36810      0t0  UDP ip6-localhost:domain
    unbound   3536         unbound    4u  IPv6  36811      0t0  TCP ip6-localhost:domain (LISTEN)
    unbound   3536         unbound    5u  IPv4  36812      0t0  UDP localhost:domain
    unbound   3536         unbound    6u  IPv4  36813      0t0  TCP localhost:domain (LISTEN)
    noob@cloud:~$
    
    
    
    girishG 1 Reply Last reply
    0
    • M mikewen8888

      @girish this is the result

      noob@cloud:~$ systemctl status unbound
      ● unbound.service - Unbound DNS server
           Loaded: loaded (/lib/systemd/system/unbound.service; enabled; vendor preset: enabled)
           Active: active (running) since Sun 2022-02-27 00:21:57 WIB; 1h 1min ago
             Docs: man:unbound(8)
         Main PID: 3536 (unbound)
            Tasks: 1 (limit: 4247)
           Memory: 8.5M
           CGroup: /system.slice/unbound.service
                   └─3536 /usr/sbin/unbound -d
      
      Feb 27 00:21:07 cloud systemd[1]: Starting Unbound DNS server...
      Feb 27 00:21:07 cloud package-helper[3531]: /var/lib/unbound/root.key does not exist, copying from /usr/share/dns/root.key
      Feb 27 00:21:57 cloud package-helper[3535]: /var/lib/unbound/root.key has content
      Feb 27 00:21:57 cloud package-helper[3535]: fail: the anchor is NOT ok and could not be fixed
      Feb 27 00:21:57 cloud unbound[3536]: [3536:0] notice: init module 0: subnet
      Feb 27 00:21:57 cloud unbound[3536]: [3536:0] notice: init module 1: validator
      Feb 27 00:21:57 cloud unbound[3536]: [3536:0] notice: init module 2: iterator
      Feb 27 00:21:57 cloud unbound[3536]: [3536:0] info: start of service (unbound 1.9.4).
      Feb 27 00:21:57 cloud systemd[1]: Started Unbound DNS server.
      noob@cloud:~$ systemctl status systemd-resolved
      ● systemd-resolved.service - Network Name Resolution
           Loaded: loaded (/lib/systemd/system/systemd-resolved.service; enabled; vendor preset: enabled)
           Active: active (running) since Sat 2022-02-26 21:48:40 WIB; 3h 34min ago
             Docs: man:systemd-resolved.service(8)
                   https://www.freedesktop.org/wiki/Software/systemd/resolved
                   https://www.freedesktop.org/wiki/Software/systemd/writing-network-configuration-managers
                   https://www.freedesktop.org/wiki/Software/systemd/writing-resolver-clients
         Main PID: 587 (systemd-resolve)
           Status: "Processing requests..."
            Tasks: 1 (limit: 4247)
           Memory: 8.3M
           CGroup: /system.slice/systemd-resolved.service
                   └─587 /lib/systemd/systemd-resolved
      
      Feb 26 21:48:40 cloud systemd[1]: Starting Network Name Resolution...
      Feb 26 21:48:40 cloud systemd-resolved[587]: Positive Trust Anchors:
      Feb 26 21:48:40 cloud systemd-resolved[587]: . IN DS 20326 8 2 e06d44b80b8f1d39a95c0b0d7c65d08458e880409bbc683457104237c7f8ec8d
      Feb 26 21:48:40 cloud systemd-resolved[587]: Negative trust anchors: 10.in-addr.arpa 16.172.in-addr.arpa 17.172.in-addr.arpa 18.172.in-addr.arpa 19.172.in-addr.arpa 20.172.in-addr.arpa 21.172.in-addr>
      Feb 26 21:48:40 cloud systemd-resolved[587]: Using system hostname 'cloud'.
      Feb 26 21:48:40 cloud systemd[1]: Started Network Name Resolution.
      
      noob@cloud:~$ sudo lsof -i :53
      COMMAND    PID            USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
      systemd-r  587 systemd-resolve   12u  IPv4  22219      0t0  UDP 127.0.0.53:domain
      systemd-r  587 systemd-resolve   13u  IPv4  22220      0t0  TCP 127.0.0.53:domain (LISTEN)
      unbound   3536         unbound    3u  IPv6  36810      0t0  UDP ip6-localhost:domain
      unbound   3536         unbound    4u  IPv6  36811      0t0  TCP ip6-localhost:domain (LISTEN)
      unbound   3536         unbound    5u  IPv4  36812      0t0  UDP localhost:domain
      unbound   3536         unbound    6u  IPv4  36813      0t0  TCP localhost:domain (LISTEN)
      noob@cloud:~$
      
      
      
      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #7

      @mikewen8888 thanks, it's strange that both unbound and systemd-resolved are running at the same time. Did you happen to run the setup script multiple times?

      Let's see if the below solves it. First disable systemd-resolved:

      systemctl stop systemd-resolved
      systemctl disable systemd-resolved
      

      Then, make sure unbound is fine:

      systemctl restart unbound
      

      The lsof output then should only have unbound after the above. Can you then do the curl again and see if that works? Hopefully, the setup script will also work thereafter.

      M 1 Reply Last reply
      1
      • girishG girish

        @mikewen8888 thanks, it's strange that both unbound and systemd-resolved are running at the same time. Did you happen to run the setup script multiple times?

        Let's see if the below solves it. First disable systemd-resolved:

        systemctl stop systemd-resolved
        systemctl disable systemd-resolved
        

        Then, make sure unbound is fine:

        systemctl restart unbound
        

        The lsof output then should only have unbound after the above. Can you then do the curl again and see if that works? Hopefully, the setup script will also work thereafter.

        M Offline
        M Offline
        mikewen8888
        wrote on last edited by
        #8

        @girish i did run the sript twice on this bare metal

        the first, log stopped at

        noob@cloud:~$ sudo tail -f /var/log/cloudron-setup.log
        [sudo] password for noob:
        Running cloudron-setup with args : --
        Hit:1 http://id.archive.ubuntu.com/ubuntu focal InRelease
        Hit:2 http://id.archive.ubuntu.com/ubuntu focal-updates InRelease
        Hit:3 http://id.archive.ubuntu.com/ubuntu focal-backports InRelease
        Hit:4 http://id.archive.ubuntu.com/ubuntu focal-security InRelease
        Reading package lists...
        Reading package lists...
        Building dependency tree...
        Reading state information...
        python3 is already the newest version (3.8.2-0ubuntu2).
        curl is already the newest version (7.68.0-1ubuntu2.7).
        software-properties-common is already the newest version (0.99.9.8).
        ubuntu-standard is already the newest version (1.450.2).
        0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
        

        and freeze at that point, i waited 30 or 40 minutes and the log just stuck there so i decided to run the script again, this time the log stopped at nginx

        Processing triggers for mime-support (3.64ubuntu1) ...
        Processing triggers for resolvconf (1.82) ...
        
        echo "==> installing nginx for xenial for TLSv3 support"
        ==> installing nginx for xenial for TLSv3 support
        curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
        
        

        Just now i tried as your suggestion:

        
        noob@cloud:~$ systemctl stop systemd-resolved
        ==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
        Authentication is required to stop 'systemd-resolved.service'.
        Authenticating as: noob
        Password:
        ==== AUTHENTICATION COMPLETE ===
        noob@cloud:~$ sudo systemctl disable systemd-resolved
        [sudo] password for noob:
        Removed /etc/systemd/system/dbus-org.freedesktop.resolve1.service.
        Removed /etc/systemd/system/multi-user.target.wants/systemd-resolved.service.
        noob@cloud:~$ sudo systemctl restart unbound
        noob@cloud:~$ sudo lsof -i :53
        COMMAND  PID    USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
        unbound 7366 unbound    3u  IPv6  53429      0t0  UDP ip6-localhost:domain
        unbound 7366 unbound    4u  IPv6  53430      0t0  TCP ip6-localhost:domain (LISTEN)
        unbound 7366 unbound    5u  IPv4  53431      0t0  UDP localhost:domain
        unbound 7366 unbound    6u  IPv4  53432      0t0  TCP localhost:domain (LISTEN)
        noob@cloud:~$ curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
        noob@cloud:~$ ls
        cloudron-setup
        noob@cloud:~$
        
        
        

        i think it still not downloading that deb file

        M girishG 2 Replies Last reply
        0
        • M mikewen8888

          @girish i did run the sript twice on this bare metal

          the first, log stopped at

          noob@cloud:~$ sudo tail -f /var/log/cloudron-setup.log
          [sudo] password for noob:
          Running cloudron-setup with args : --
          Hit:1 http://id.archive.ubuntu.com/ubuntu focal InRelease
          Hit:2 http://id.archive.ubuntu.com/ubuntu focal-updates InRelease
          Hit:3 http://id.archive.ubuntu.com/ubuntu focal-backports InRelease
          Hit:4 http://id.archive.ubuntu.com/ubuntu focal-security InRelease
          Reading package lists...
          Reading package lists...
          Building dependency tree...
          Reading state information...
          python3 is already the newest version (3.8.2-0ubuntu2).
          curl is already the newest version (7.68.0-1ubuntu2.7).
          software-properties-common is already the newest version (0.99.9.8).
          ubuntu-standard is already the newest version (1.450.2).
          0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
          

          and freeze at that point, i waited 30 or 40 minutes and the log just stuck there so i decided to run the script again, this time the log stopped at nginx

          Processing triggers for mime-support (3.64ubuntu1) ...
          Processing triggers for resolvconf (1.82) ...
          
          echo "==> installing nginx for xenial for TLSv3 support"
          ==> installing nginx for xenial for TLSv3 support
          curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
          
          

          Just now i tried as your suggestion:

          
          noob@cloud:~$ systemctl stop systemd-resolved
          ==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
          Authentication is required to stop 'systemd-resolved.service'.
          Authenticating as: noob
          Password:
          ==== AUTHENTICATION COMPLETE ===
          noob@cloud:~$ sudo systemctl disable systemd-resolved
          [sudo] password for noob:
          Removed /etc/systemd/system/dbus-org.freedesktop.resolve1.service.
          Removed /etc/systemd/system/multi-user.target.wants/systemd-resolved.service.
          noob@cloud:~$ sudo systemctl restart unbound
          noob@cloud:~$ sudo lsof -i :53
          COMMAND  PID    USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
          unbound 7366 unbound    3u  IPv6  53429      0t0  UDP ip6-localhost:domain
          unbound 7366 unbound    4u  IPv6  53430      0t0  TCP ip6-localhost:domain (LISTEN)
          unbound 7366 unbound    5u  IPv4  53431      0t0  UDP localhost:domain
          unbound 7366 unbound    6u  IPv4  53432      0t0  TCP localhost:domain (LISTEN)
          noob@cloud:~$ curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
          noob@cloud:~$ ls
          cloudron-setup
          noob@cloud:~$
          
          
          

          i think it still not downloading that deb file

          M Offline
          M Offline
          mikewen8888
          wrote on last edited by
          #9

          sorry, wrong ls location

          noob@cloud:~$ ls /tmp/
          box-src-fHS7GD  systemd-private-7bed1c71abde445bb0e6b8f0c16c16af-systemd-logind.service-6LDx4e     systemd-private-7bed1c71abde445bb0e6b8f0c16c16af-upower.service-z0ugch
          snap.lxd        systemd-private-7bed1c71abde445bb0e6b8f0c16c16af-systemd-timesyncd.service-1T3g2e
          noob@cloud:~$
          
          
          1 Reply Last reply
          0
          • M mikewen8888

            @girish i did run the sript twice on this bare metal

            the first, log stopped at

            noob@cloud:~$ sudo tail -f /var/log/cloudron-setup.log
            [sudo] password for noob:
            Running cloudron-setup with args : --
            Hit:1 http://id.archive.ubuntu.com/ubuntu focal InRelease
            Hit:2 http://id.archive.ubuntu.com/ubuntu focal-updates InRelease
            Hit:3 http://id.archive.ubuntu.com/ubuntu focal-backports InRelease
            Hit:4 http://id.archive.ubuntu.com/ubuntu focal-security InRelease
            Reading package lists...
            Reading package lists...
            Building dependency tree...
            Reading state information...
            python3 is already the newest version (3.8.2-0ubuntu2).
            curl is already the newest version (7.68.0-1ubuntu2.7).
            software-properties-common is already the newest version (0.99.9.8).
            ubuntu-standard is already the newest version (1.450.2).
            0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
            

            and freeze at that point, i waited 30 or 40 minutes and the log just stuck there so i decided to run the script again, this time the log stopped at nginx

            Processing triggers for mime-support (3.64ubuntu1) ...
            Processing triggers for resolvconf (1.82) ...
            
            echo "==> installing nginx for xenial for TLSv3 support"
            ==> installing nginx for xenial for TLSv3 support
            curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
            
            

            Just now i tried as your suggestion:

            
            noob@cloud:~$ systemctl stop systemd-resolved
            ==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ===
            Authentication is required to stop 'systemd-resolved.service'.
            Authenticating as: noob
            Password:
            ==== AUTHENTICATION COMPLETE ===
            noob@cloud:~$ sudo systemctl disable systemd-resolved
            [sudo] password for noob:
            Removed /etc/systemd/system/dbus-org.freedesktop.resolve1.service.
            Removed /etc/systemd/system/multi-user.target.wants/systemd-resolved.service.
            noob@cloud:~$ sudo systemctl restart unbound
            noob@cloud:~$ sudo lsof -i :53
            COMMAND  PID    USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
            unbound 7366 unbound    3u  IPv6  53429      0t0  UDP ip6-localhost:domain
            unbound 7366 unbound    4u  IPv6  53430      0t0  TCP ip6-localhost:domain (LISTEN)
            unbound 7366 unbound    5u  IPv4  53431      0t0  UDP localhost:domain
            unbound 7366 unbound    6u  IPv4  53432      0t0  TCP localhost:domain (LISTEN)
            noob@cloud:~$ curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
            noob@cloud:~$ ls
            cloudron-setup
            noob@cloud:~$
            
            
            

            i think it still not downloading that deb file

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #10

            @mikewen8888 You can try without the -s in curl (which is silent mode)

            curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
            
            M 1 Reply Last reply
            0
            • girishG girish

              @mikewen8888 You can try without the -s in curl (which is silent mode)

              curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
              
              M Offline
              M Offline
              mikewen8888
              wrote on last edited by
              #11

              @girish this is without s

              noob@cloud:~$ curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
                % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                               Dload  Upload   Total   Spent    Left  Speed
                0     0    0     0    0     0      0      0 --:--:--  0:00:19 --:--:--     0curl: (6) Could not resolve host: nginx.org
              
              
              nebulonN 1 Reply Last reply
              0
              • M mikewen8888

                @girish this is without s

                noob@cloud:~$ curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
                  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                                 Dload  Upload   Total   Spent    Left  Speed
                  0     0    0     0    0     0      0      0 --:--:--  0:00:19 --:--:--     0curl: (6) Could not resolve host: nginx.org
                
                
                nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #12

                @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

                M 2 Replies Last reply
                0
                • nebulonN nebulon

                  @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

                  M Offline
                  M Offline
                  mikewen8888
                  wrote on last edited by
                  #13

                  @nebulon yes i would like that. please give me 2 days because i still at business trip outside town. I will get back to you soon after i prepare the key and email the address

                  thank you very much for the support

                  1 Reply Last reply
                  1
                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #14

                    Since this is an internal VM, please also check that outbound DNS port 53 (udp/tcp) is allowed in the firewall

                    M 1 Reply Last reply
                    0
                    • nebulonN nebulon

                      @mikewen8888 so your server still seems to have DNS resolving issues. To avoid a lot of back and forth, if you want you could add our ssh support key to your server. The public key is at https://docs.cloudron.io/support/#ssh-keys and then send us a mail with your server IP to support@cloudron.io That way we can directly look at the issue to figure out what is wrong.

                      M Offline
                      M Offline
                      mikewen8888
                      wrote on last edited by mikewen8888
                      #15

                      @nebulon i already added the key using

                      noob@cloud:~$ sudo nano /home/.ssh/authorized_keys
                      
                      

                      and copy paste the keys into that file

                      hope it was the right procedure since i had minimal ubuntu knowledge

                      and already email the IP address

                      1 Reply Last reply
                      1
                      • girishG girish

                        Since this is an internal VM, please also check that outbound DNS port 53 (udp/tcp) is allowed in the firewall

                        M Offline
                        M Offline
                        mikewen8888
                        wrote on last edited by
                        #16

                        @girish i tried this

                        noob@cloud:~$ sudo ss -ltn
                        State                  Recv-Q                  Send-Q                                   Local Address:Port                                    Peer Address:Port                 Process
                        LISTEN                 0                       70                                           127.0.0.1:33060                                        0.0.0.0:*
                        LISTEN                 0                       151                                          127.0.0.1:3306                                         0.0.0.0:*
                        LISTEN                 0                       4096                                           0.0.0.0:111                                          0.0.0.0:*
                        LISTEN                 0                       256                                          127.0.0.1:53                                           0.0.0.0:*
                        LISTEN                 0                       128                                            0.0.0.0:22                                           0.0.0.0:*
                        LISTEN                 0                       128                                          127.0.0.1:6010                                         0.0.0.0:*
                        LISTEN                 0                       128                                          127.0.0.1:6011                                         0.0.0.0:*
                        LISTEN                 0                       4096                                              [::]:111                                             [::]:*
                        LISTEN                 0                       256                                              [::1]:53                                              [::]:*
                        LISTEN                 0                       128                                               [::]:22                                              [::]:*
                        LISTEN                 0                       128                                              [::1]:6010                                            [::]:*
                        LISTEN                 0                       128                                              [::1]:6011                                            [::]:*
                        noob@cloud:~$
                        
                        

                        is that means that outbound 53 is opened?

                        M 1 Reply Last reply
                        0
                        • M mikewen8888

                          @girish i tried this

                          noob@cloud:~$ sudo ss -ltn
                          State                  Recv-Q                  Send-Q                                   Local Address:Port                                    Peer Address:Port                 Process
                          LISTEN                 0                       70                                           127.0.0.1:33060                                        0.0.0.0:*
                          LISTEN                 0                       151                                          127.0.0.1:3306                                         0.0.0.0:*
                          LISTEN                 0                       4096                                           0.0.0.0:111                                          0.0.0.0:*
                          LISTEN                 0                       256                                          127.0.0.1:53                                           0.0.0.0:*
                          LISTEN                 0                       128                                            0.0.0.0:22                                           0.0.0.0:*
                          LISTEN                 0                       128                                          127.0.0.1:6010                                         0.0.0.0:*
                          LISTEN                 0                       128                                          127.0.0.1:6011                                         0.0.0.0:*
                          LISTEN                 0                       4096                                              [::]:111                                             [::]:*
                          LISTEN                 0                       256                                              [::1]:53                                              [::]:*
                          LISTEN                 0                       128                                               [::]:22                                              [::]:*
                          LISTEN                 0                       128                                              [::1]:6010                                            [::]:*
                          LISTEN                 0                       128                                              [::1]:6011                                            [::]:*
                          noob@cloud:~$
                          
                          

                          is that means that outbound 53 is opened?

                          M Offline
                          M Offline
                          mikewen8888
                          wrote on last edited by
                          #17

                          @girish and @nebulon I managed to continue setup process after curl error (edit /etc/resolv.conf) and put nameserver my ISP provider DNS server address and move further into installation, but continue to have problem:

                          noob@cloud:~$ sudo ./cloudron-setup
                          
                          ##############################################
                                   Cloudron Setup (latest)
                          ##############################################
                          
                           Follow setup logs in a second terminal with:
                           $ tail -f /var/log/cloudron-setup.log
                          
                           Join us at https://forum.cloudron.io for any questions.
                          
                          => Updating apt and installing script dependencies
                          => Checking version
                          => Downloading version 7.1.3 ...
                          => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                          noob@cloud:~$ sudo nano /etc/resolv.conf
                          noob@cloud:~$ sudo ./cloudron-setup
                          
                          ##############################################
                                   Cloudron Setup (latest)
                          ##############################################
                          
                           Follow setup logs in a second terminal with:
                           $ tail -f /var/log/cloudron-setup.log
                          
                           Join us at https://forum.cloudron.io for any questions.
                          
                          => Updating apt and installing script dependencies
                          => Checking version
                          => Downloading version 7.1.3 ...
                          => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                          
                          

                          and this was the log:

                          Status: Downloaded newer image for cloudron/redis@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                          docker.io/cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                          3.2.1: Pulling from cloudron/redis
                          Digest: sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                          Status: Downloaded newer image for cloudron/redis:3.2.1
                          docker.io/cloudron/redis:3.2.1
                          docker.io/cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029: Pulling from cloudron/mail
                          7b1a6ab2e44d: Already exists
                          d31a421b39ea: Already exists
                          c76a020f512e: Already exists
                          9b5e5618526c: Already exists
                          ed7c6b8f03d8: Already exists
                          c8c17ce1ab75: Already exists
                          efee782790c4: Already exists
                          808ed6fa660f: Already exists
                          1fa83f475aee: Already exists
                          18d03f295db8: Already exists
                          9cab82ff68f4: Already exists
                          4bcaeaf4f2f6: Already exists
                          5b9cc15aeb11: Already exists
                          4f8c28ca9c77: Pulling fs layer
                          2c132374d0c4: Pulling fs layer
                          7966fbdf5523: Pulling fs layer
                          e7279799347e: Pulling fs layer
                          7b9f10f5a3c6: Pulling fs layer
                          1c8de110044a: Pulling fs layer
                          3fc5bea24466: Pulling fs layer
                          80d8285bbdab: Pulling fs layer
                          0894df8c0d1f: Pulling fs layer
                          27a6541de7d0: Pulling fs layer
                          488082c15c3b: Pulling fs layer
                          2469ac626830: Pulling fs layer
                          3ff575c068a0: Pulling fs layer
                          d57d78c56c55: Pulling fs layer
                          da22a21498d3: Pulling fs layer
                          a66e38f3fe62: Pulling fs layer
                          0def8839514c: Pulling fs layer
                          0259ac685b11: Pulling fs layer
                          7f2daa1ea009: Pulling fs layer
                          d8c80dd67eaf: Pulling fs layer
                          e7279799347e: Waiting
                          7b9f10f5a3c6: Waiting
                          1c8de110044a: Waiting
                          3fc5bea24466: Waiting
                          80d8285bbdab: Waiting
                          0894df8c0d1f: Waiting
                          27a6541de7d0: Waiting
                          488082c15c3b: Waiting
                          2469ac626830: Waiting
                          3ff575c068a0: Waiting
                          d57d78c56c55: Waiting
                          da22a21498d3: Waiting
                          a66e38f3fe62: Waiting
                          0def8839514c: Waiting
                          0259ac685b11: Waiting
                          7f2daa1ea009: Waiting
                          d8c80dd67eaf: Waiting
                          error pulling image configuration: error parsing HTTP 409 response body: invalid character 'e' looking for beginning of value: "error code: 1001"
                          
                          

                          after this error, I can not resume nor try to run cloudron-setup script again:

                          noob@cloud:~$ sudo ./cloudron-setup
                          Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again.
                          noob@cloud:~$
                          
                          

                          can you please analyze what went wrong this time?

                          2 nights ago your guy did connect with ssh to the server, but he aborted the installation process due to slow internet connection of the server

                          nebulonN 1 Reply Last reply
                          0
                          • M mikewen8888

                            @girish and @nebulon I managed to continue setup process after curl error (edit /etc/resolv.conf) and put nameserver my ISP provider DNS server address and move further into installation, but continue to have problem:

                            noob@cloud:~$ sudo ./cloudron-setup
                            
                            ##############################################
                                     Cloudron Setup (latest)
                            ##############################################
                            
                             Follow setup logs in a second terminal with:
                             $ tail -f /var/log/cloudron-setup.log
                            
                             Join us at https://forum.cloudron.io for any questions.
                            
                            => Updating apt and installing script dependencies
                            => Checking version
                            => Downloading version 7.1.3 ...
                            => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                            noob@cloud:~$ sudo nano /etc/resolv.conf
                            noob@cloud:~$ sudo ./cloudron-setup
                            
                            ##############################################
                                     Cloudron Setup (latest)
                            ##############################################
                            
                             Follow setup logs in a second terminal with:
                             $ tail -f /var/log/cloudron-setup.log
                            
                             Join us at https://forum.cloudron.io for any questions.
                            
                            => Updating apt and installing script dependencies
                            => Checking version
                            => Downloading version 7.1.3 ...
                            => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
                            
                            

                            and this was the log:

                            Status: Downloaded newer image for cloudron/redis@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                            docker.io/cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                            3.2.1: Pulling from cloudron/redis
                            Digest: sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114
                            Status: Downloaded newer image for cloudron/redis:3.2.1
                            docker.io/cloudron/redis:3.2.1
                            docker.io/cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029: Pulling from cloudron/mail
                            7b1a6ab2e44d: Already exists
                            d31a421b39ea: Already exists
                            c76a020f512e: Already exists
                            9b5e5618526c: Already exists
                            ed7c6b8f03d8: Already exists
                            c8c17ce1ab75: Already exists
                            efee782790c4: Already exists
                            808ed6fa660f: Already exists
                            1fa83f475aee: Already exists
                            18d03f295db8: Already exists
                            9cab82ff68f4: Already exists
                            4bcaeaf4f2f6: Already exists
                            5b9cc15aeb11: Already exists
                            4f8c28ca9c77: Pulling fs layer
                            2c132374d0c4: Pulling fs layer
                            7966fbdf5523: Pulling fs layer
                            e7279799347e: Pulling fs layer
                            7b9f10f5a3c6: Pulling fs layer
                            1c8de110044a: Pulling fs layer
                            3fc5bea24466: Pulling fs layer
                            80d8285bbdab: Pulling fs layer
                            0894df8c0d1f: Pulling fs layer
                            27a6541de7d0: Pulling fs layer
                            488082c15c3b: Pulling fs layer
                            2469ac626830: Pulling fs layer
                            3ff575c068a0: Pulling fs layer
                            d57d78c56c55: Pulling fs layer
                            da22a21498d3: Pulling fs layer
                            a66e38f3fe62: Pulling fs layer
                            0def8839514c: Pulling fs layer
                            0259ac685b11: Pulling fs layer
                            7f2daa1ea009: Pulling fs layer
                            d8c80dd67eaf: Pulling fs layer
                            e7279799347e: Waiting
                            7b9f10f5a3c6: Waiting
                            1c8de110044a: Waiting
                            3fc5bea24466: Waiting
                            80d8285bbdab: Waiting
                            0894df8c0d1f: Waiting
                            27a6541de7d0: Waiting
                            488082c15c3b: Waiting
                            2469ac626830: Waiting
                            3ff575c068a0: Waiting
                            d57d78c56c55: Waiting
                            da22a21498d3: Waiting
                            a66e38f3fe62: Waiting
                            0def8839514c: Waiting
                            0259ac685b11: Waiting
                            7f2daa1ea009: Waiting
                            d8c80dd67eaf: Waiting
                            error pulling image configuration: error parsing HTTP 409 response body: invalid character 'e' looking for beginning of value: "error code: 1001"
                            
                            

                            after this error, I can not resume nor try to run cloudron-setup script again:

                            noob@cloud:~$ sudo ./cloudron-setup
                            Error: Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again.
                            noob@cloud:~$
                            
                            

                            can you please analyze what went wrong this time?

                            2 nights ago your guy did connect with ssh to the server, but he aborted the installation process due to slow internet connection of the server

                            nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #18

                            @mikewen8888 can you try to run the following command and see if that succeeds?

                            docker pull cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029
                            

                            If so, it might have been a temporary docker hub issue. Also check if there is enough disk space available. Then reset the server back to the pristine Ubuntu image and retry the cloudron-setup

                            M 1 Reply Last reply
                            0
                            • nebulonN nebulon

                              @mikewen8888 can you try to run the following command and see if that succeeds?

                              docker pull cloudron/mail@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029
                              

                              If so, it might have been a temporary docker hub issue. Also check if there is enough disk space available. Then reset the server back to the pristine Ubuntu image and retry the cloudron-setup

                              M Offline
                              M Offline
                              mikewen8888
                              wrote on last edited by
                              #19

                              @nebulon i re-create the VM

                              install new ubuntu sever
                              run cloudron-setup script
                              encounter curl error
                              edit resolv.conf
                              re-run cloudron-setup
                              this time, docker went through with no problem
                              finished installing base dependencies and downloading docker images
                              installing version 7.1.3

                              and encounter new problem:

                              # we need unbound to work as this is required for installer.sh to do any DNS requests
                              echo -e "server:\n\tinterface: 127.0.0.1\n\tdo-ip6: no" > /etc/unbound/unbound.conf.d/cloudron-network.conf
                              systemctl restart unbound
                              cat: /home/yellowtent/box/VERSION: No such file or directory
                              2022-03-04T14:58:59 ==> installer: Updating from  to 7.1.3
                              2022-03-04T14:58:59 ==> installer: updating docker
                              /usr/sbin/mount.nfs
                              /usr/bin/sshfs
                              2022-03-04T14:58:59 ==> installer: updating node
                              rebuilt dependencies successfully
                              2022-03-04T14:59:27 ==> installer: downloading new addon images
                              2022-03-04T14:59:27 ==> installer:      Pulling docker images: cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea cloudron/turn:1.4.0@sha256:45817f1631992391d585f171498d257487d872480fd5646723a2b956cc4ef15d cloudron/mysql:3.2.1@sha256:75cef64ba4917ba9ec68bc0c9d9ba3a9eeae00a70173cd6d81cc6118038737d9 cloudron/postgresql:4.3.0@sha256:9f0cfe83310a6f67885c21804c01e73c8d256606217f44dcefb3e05a5402b2c9 cloudron/mongodb:4.2.0@sha256:c8ebdbe2663b26fcd58b1e6b97906b62565adbe4a06256ba0f86114f78b37e6b cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114 cloudron/mail:3.6.1@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029 cloudron/graphite:3.1.0@sha256:30ec3a01964a1e01396acf265183997c3e17fb07eac1a82b979292cc7719ff4b cloudron/sftp:3.6.0@sha256:9c686b10c1a3ba344a743f399d08b4da5426e111f455114980f0ae0229c1ab23
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T14:59:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:00:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:00:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:00:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:01:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                              2022-03-04T15:01:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:01:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:02:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:02:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:02:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:03:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                              2022-03-04T15:03:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:03:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:04:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:04:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:04:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:05:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              2022-03-04T15:05:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                              Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                              
                              

                              its still keep running with that kind of error

                              please advice what to do

                              M 1 Reply Last reply
                              0
                              • M mikewen8888

                                @nebulon i re-create the VM

                                install new ubuntu sever
                                run cloudron-setup script
                                encounter curl error
                                edit resolv.conf
                                re-run cloudron-setup
                                this time, docker went through with no problem
                                finished installing base dependencies and downloading docker images
                                installing version 7.1.3

                                and encounter new problem:

                                # we need unbound to work as this is required for installer.sh to do any DNS requests
                                echo -e "server:\n\tinterface: 127.0.0.1\n\tdo-ip6: no" > /etc/unbound/unbound.conf.d/cloudron-network.conf
                                systemctl restart unbound
                                cat: /home/yellowtent/box/VERSION: No such file or directory
                                2022-03-04T14:58:59 ==> installer: Updating from  to 7.1.3
                                2022-03-04T14:58:59 ==> installer: updating docker
                                /usr/sbin/mount.nfs
                                /usr/bin/sshfs
                                2022-03-04T14:58:59 ==> installer: updating node
                                rebuilt dependencies successfully
                                2022-03-04T14:59:27 ==> installer: downloading new addon images
                                2022-03-04T14:59:27 ==> installer:      Pulling docker images: cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea cloudron/turn:1.4.0@sha256:45817f1631992391d585f171498d257487d872480fd5646723a2b956cc4ef15d cloudron/mysql:3.2.1@sha256:75cef64ba4917ba9ec68bc0c9d9ba3a9eeae00a70173cd6d81cc6118038737d9 cloudron/postgresql:4.3.0@sha256:9f0cfe83310a6f67885c21804c01e73c8d256606217f44dcefb3e05a5402b2c9 cloudron/mongodb:4.2.0@sha256:c8ebdbe2663b26fcd58b1e6b97906b62565adbe4a06256ba0f86114f78b37e6b cloudron/redis:3.2.1@sha256:30a5550c41c3be3a01dbf457497ba2f3c05f3121c595a17ef1aacbef931b6114 cloudron/mail:3.6.1@sha256:b8b93f007105080d4812a05648e6bc5e15c95c63f511c829cbc14a163d9ea029 cloudron/graphite:3.1.0@sha256:30ec3a01964a1e01396acf265183997c3e17fb07eac1a82b979292cc7719ff4b cloudron/sftp:3.6.0@sha256:9c686b10c1a3ba344a743f399d08b4da5426e111f455114980f0ae0229c1ab23
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T14:59:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:00:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:00:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:00:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:01:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                                2022-03-04T15:01:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:01:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:02:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:02:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:02:42 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:03:02 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded
                                2022-03-04T15:03:22 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:03:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:04:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:04:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:04:43 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:05:03 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                2022-03-04T15:05:23 ==> installer: Could not pull cloudron/base:3.2.0@sha256:ba1d566164a67c266782545ea9809dc611c4152e27686fd14060332dd88263ea
                                Error response from daemon: Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
                                
                                

                                its still keep running with that kind of error

                                please advice what to do

                                M Offline
                                M Offline
                                mikewen8888
                                wrote on last edited by
                                #20

                                @nebulon very strange, resolv.conf change again

                                so while the log still showing that error response from daemon
                                i edit (again) resolv.conf and put my ISP DNS server address

                                now it is success, finished the cloudron installation

                                so the step was:

                                install new ubuntu sever
                                run cloudron-setup script
                                encounter curl error
                                edit resolv.conf
                                re-run cloudron-setup
                                this time, docker went through with no problem
                                finished installing base dependencies and downloading docker images
                                installing version 7.1.3
                                encounter error response from daemon
                                edit resolv.conf (again)
                                error gone, continue with docker pull
                                finished installation

                                noob@cloud:~$ sudo ./cloudron-setup
                                
                                ##############################################
                                         Cloudron Setup (latest)
                                ##############################################
                                
                                 Follow setup logs in a second terminal with:
                                 $ tail -f /var/log/cloudron-setup.log
                                
                                 Join us at https://forum.cloudron.io for any questions.
                                
                                => Updating apt and installing script dependencies
                                => Checking version
                                => Downloading version 7.1.3 ...
                                => Installing base dependencies and downloading docker images (this takes some time) ...
                                => Installing version 7.1.3 (this takes some time) ...
                                => Waiting for cloudron to be ready (this takes some time) ....
                                
                                After reboot, visit https://<IP> and accept the self-signed certificate to finish setup.
                                
                                The server has to be rebooted to apply all the settings. Reboot now ? [Y/n]
                                
                                
                                
                                [INFO] Processed migration 20210517194116-backups-provider-mountpoint
                                [INFO] Processed migration 20210528205138-notifications-drop-userId
                                [INFO] Processed migration 20210625061443-volumes-change-noop-to-mountpoint
                                [INFO] Processed migration 20210707154724-users-migrate-avatar
                                [INFO] Processed migration 20210729191138-domains-update-wellKnown-matrix-client
                                [INFO] Processed migration 20210809203855-appAddonConfigs-alter-value
                                [INFO] Processed migration 20210820172800-users-alter-loginLocationsJson
                                [INFO] Processed migration 20210921022843-apps-add-operatorsJson
                                [INFO] Processed migration 20210927211658-apps-add-crontab
                                [INFO] Processed migration 20211001095256-users-add-inviteToken
                                [INFO] Processed migration 20211001160903-apps-add-inbox
                                [INFO] Processed migration 20211006200150-domains-ensure-fallbackCertificate
                                [INFO] Processed migration 20211008171126-mailboxes-add-enablePop3
                                [INFO] Processed migration 20211012020255-mail-add-dkimKeyJson
                                [INFO] Processed migration 20211117070204-blobs-delete-dhparams
                                [INFO] Processed migration 20211117201805-eventlog-rename-source-to-sourceJson
                                [INFO] Processed migration 20220107015249-settings-sysinfo-ip-to-ipv4
                                [INFO] Processed migration 20220113223425-settings-rename-directory-config-to-profile-config
                                [INFO] Processed migration 20220115070646-subdomains-add-environmentVariable
                                [INFO] Processed migration 20220202011148-blobs-migrate-token-secret
                                [INFO] Processed migration 20220207214956-rename-subdomains-to-locations
                                [INFO] Processed migration 20220219220751-mail-ensure-dkimKey
                                [INFO] Done
                                2022-03-04T15:22:03 ==> start: Changing ownership
                                2022-03-04T15:22:03 ==> start: Starting Cloudron
                                2022-03-04T15:22:05 ==> start: Almost done
                                
                                

                                any idea what's went wrong, it was always DNS resolver change to localhost

                                M 1 Reply Last reply
                                0
                                • M mikewen8888

                                  @nebulon very strange, resolv.conf change again

                                  so while the log still showing that error response from daemon
                                  i edit (again) resolv.conf and put my ISP DNS server address

                                  now it is success, finished the cloudron installation

                                  so the step was:

                                  install new ubuntu sever
                                  run cloudron-setup script
                                  encounter curl error
                                  edit resolv.conf
                                  re-run cloudron-setup
                                  this time, docker went through with no problem
                                  finished installing base dependencies and downloading docker images
                                  installing version 7.1.3
                                  encounter error response from daemon
                                  edit resolv.conf (again)
                                  error gone, continue with docker pull
                                  finished installation

                                  noob@cloud:~$ sudo ./cloudron-setup
                                  
                                  ##############################################
                                           Cloudron Setup (latest)
                                  ##############################################
                                  
                                   Follow setup logs in a second terminal with:
                                   $ tail -f /var/log/cloudron-setup.log
                                  
                                   Join us at https://forum.cloudron.io for any questions.
                                  
                                  => Updating apt and installing script dependencies
                                  => Checking version
                                  => Downloading version 7.1.3 ...
                                  => Installing base dependencies and downloading docker images (this takes some time) ...
                                  => Installing version 7.1.3 (this takes some time) ...
                                  => Waiting for cloudron to be ready (this takes some time) ....
                                  
                                  After reboot, visit https://<IP> and accept the self-signed certificate to finish setup.
                                  
                                  The server has to be rebooted to apply all the settings. Reboot now ? [Y/n]
                                  
                                  
                                  
                                  [INFO] Processed migration 20210517194116-backups-provider-mountpoint
                                  [INFO] Processed migration 20210528205138-notifications-drop-userId
                                  [INFO] Processed migration 20210625061443-volumes-change-noop-to-mountpoint
                                  [INFO] Processed migration 20210707154724-users-migrate-avatar
                                  [INFO] Processed migration 20210729191138-domains-update-wellKnown-matrix-client
                                  [INFO] Processed migration 20210809203855-appAddonConfigs-alter-value
                                  [INFO] Processed migration 20210820172800-users-alter-loginLocationsJson
                                  [INFO] Processed migration 20210921022843-apps-add-operatorsJson
                                  [INFO] Processed migration 20210927211658-apps-add-crontab
                                  [INFO] Processed migration 20211001095256-users-add-inviteToken
                                  [INFO] Processed migration 20211001160903-apps-add-inbox
                                  [INFO] Processed migration 20211006200150-domains-ensure-fallbackCertificate
                                  [INFO] Processed migration 20211008171126-mailboxes-add-enablePop3
                                  [INFO] Processed migration 20211012020255-mail-add-dkimKeyJson
                                  [INFO] Processed migration 20211117070204-blobs-delete-dhparams
                                  [INFO] Processed migration 20211117201805-eventlog-rename-source-to-sourceJson
                                  [INFO] Processed migration 20220107015249-settings-sysinfo-ip-to-ipv4
                                  [INFO] Processed migration 20220113223425-settings-rename-directory-config-to-profile-config
                                  [INFO] Processed migration 20220115070646-subdomains-add-environmentVariable
                                  [INFO] Processed migration 20220202011148-blobs-migrate-token-secret
                                  [INFO] Processed migration 20220207214956-rename-subdomains-to-locations
                                  [INFO] Processed migration 20220219220751-mail-ensure-dkimKey
                                  [INFO] Done
                                  2022-03-04T15:22:03 ==> start: Changing ownership
                                  2022-03-04T15:22:03 ==> start: Starting Cloudron
                                  2022-03-04T15:22:05 ==> start: Almost done
                                  
                                  

                                  any idea what's went wrong, it was always DNS resolver change to localhost

                                  M Offline
                                  M Offline
                                  mikewen8888
                                  wrote on last edited by mikewen8888
                                  #21

                                  @nebulon do i need to change resolv.conf back to local host, or keep my ISP DNS server address for cloudron to work?

                                  nebulonN 1 Reply Last reply
                                  0
                                  • M mikewen8888

                                    @nebulon do i need to change resolv.conf back to local host, or keep my ISP DNS server address for cloudron to work?

                                    nebulonN Offline
                                    nebulonN Offline
                                    nebulon
                                    Staff
                                    wrote on last edited by
                                    #22

                                    @mikewen8888 Cloudron will set the DNS resolver to localhost as it requires unbound to run there. Given that you seem to hit a lot of rather random errors, which I don't believe many other users have ever hit, I wonder how your server setup is done. When I debugged your home server it also had strange DNS issues now this one as well running apparently in another network. Are you using any special Ubuntu flavor or have some non-standard routing setup for those servers?

                                    M 1 Reply Last reply
                                    0
                                    • nebulonN nebulon

                                      @mikewen8888 Cloudron will set the DNS resolver to localhost as it requires unbound to run there. Given that you seem to hit a lot of rather random errors, which I don't believe many other users have ever hit, I wonder how your server setup is done. When I debugged your home server it also had strange DNS issues now this one as well running apparently in another network. Are you using any special Ubuntu flavor or have some non-standard routing setup for those servers?

                                      M Offline
                                      M Offline
                                      mikewen8888
                                      wrote on last edited by mikewen8888
                                      #23

                                      @nebulon I agree
                                      I believed that many users will have smooth installation

                                      I downloaded ubuntu server 20.4.03 ISO from their website, create vm under esxi 6.7 and i use pfsense as my router and firewall in my home, and i don't know if my firewall setting is non-standard

                                      next week i will put production server in my local server hosting provider and make a fresh ubuntu/cloudron installation from there and hopefully the installation will working without any trouble like this thread

                                      anyway, i appreciate all cloudron's staff helping me with this issue

                                      1 Reply Last reply
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