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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. OnlyOffice
  3. OnlyOffice Licensing

OnlyOffice Licensing

Scheduled Pinned Locked Moved OnlyOffice
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  • BrutalBirdieB BrutalBirdie

    @Ropyro which only onlyoffice app did you install?
    Because I have the normal one installed I never set a license at all.

    R Offline
    R Offline
    Ropyro
    wrote on last edited by
    #4

    @BrutalBirdie Hey! I just to the one available on the default Cloudron installation available on my VPS. It's saying it's Enterprise 7.0. Is that unusual for Enterprise to be the default installation? Wondering if that's the problem.

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    • BrutalBirdieB BrutalBirdie

      @BrutalBirdie Oh I just tried to use it as well and get this error:

      ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

      R Offline
      R Offline
      Ropyro
      wrote on last edited by
      #5

      @BrutalBirdie Weird. Think a recent update broke things?

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      • BrutalBirdieB BrutalBirdie

        @BrutalBirdie Oh I just tried to use it as well and get this error:

        ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

        R Offline
        R Offline
        Ropyro
        wrote on last edited by
        #6

        @BrutalBirdie My error is a bit different.

        e64e6117-8907-42b3-821f-0f54dc4acd60-image.png

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        • BrutalBirdieB BrutalBirdie

          @Ropyro which only onlyoffice app did you install?
          Because I have the normal one installed I never set a license at all.

          R Offline
          R Offline
          Ropyro
          wrote on last edited by
          #7

          @BrutalBirdie So, I don't know why but I installed the Enterprise edition. Must not have realized there is a community edition. I'll switch to that.

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          • BrutalBirdieB BrutalBirdie

            @BrutalBirdie Oh I just tried to use it as well and get this error:

            ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

            R Offline
            R Offline
            Ropyro
            wrote on last edited by
            #8

            @BrutalBirdie Now I'm getting the same error as you.

            BrutalBirdieB 1 Reply Last reply
            0
            • BrutalBirdieB BrutalBirdie

              @BrutalBirdie Oh I just tried to use it as well and get this error:

              ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #9

              @BrutalBirdie said in OnlyOffice Licensing:

              @BrutalBirdie Oh I just tried to use it as well and get this error:

              You got me worried!

              Mine is still working:

              Screenshot from 2022-05-17 23-40-53.png

              I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?

              I use Cloudron with Gandi & Hetzner

              A 1 Reply Last reply
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              • jdaviescoatesJ jdaviescoates

                @BrutalBirdie said in OnlyOffice Licensing:

                @BrutalBirdie Oh I just tried to use it as well and get this error:

                You got me worried!

                Mine is still working:

                Screenshot from 2022-05-17 23-40-53.png

                I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?

                A Offline
                A Offline
                ApplegateR
                wrote on last edited by ApplegateR
                #10

                @jdaviescoates haha same here

                My side is working too.

                Screenshot_20220517-154536_Chrome.jpg

                Only office (not enterprise) 7.1.0
                Cloudron 7.2.0

                Richard Applegate
                Anthem Coffee and Tea
                Joe Coffee
                IT/Administrator Server/Network

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  My personal instance is working fine (and also our company instance).

                  a1f8ba02-50b0-4272-84c6-8d2970fcc432-image.png

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                  • R Ropyro

                    @BrutalBirdie Now I'm getting the same error as you.

                    BrutalBirdieB Offline
                    BrutalBirdieB Offline
                    BrutalBirdie
                    Partner
                    wrote on last edited by BrutalBirdie
                    #12

                    @Ropyro I am on com.onlyoffice.coudronapp@1.11.0 cloudron version v7.1.4 still same error.

                    Like my work? Consider donating a drink. Cheers!

                    BrutalBirdieB 1 Reply Last reply
                    1
                    • BrutalBirdieB BrutalBirdie

                      @Ropyro I am on com.onlyoffice.coudronapp@1.11.0 cloudron version v7.1.4 still same error.

                      BrutalBirdieB Offline
                      BrutalBirdieB Offline
                      BrutalBirdie
                      Partner
                      wrote on last edited by
                      #13

                      Oh wow?
                      For some reason the /app/data/config/production-linux.json reset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset to changeme I put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.

                      Like my work? Consider donating a drink. Cheers!

                      R 1 Reply Last reply
                      4
                      • BrutalBirdieB BrutalBirdie

                        Oh wow?
                        For some reason the /app/data/config/production-linux.json reset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset to changeme I put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.

                        R Offline
                        R Offline
                        Ropyro
                        wrote on last edited by
                        #14

                        @BrutalBirdie Ha - that's exactly what I came up with. Fixed on my end, too. I have no idea how it reset but just happy it's working now. Thanks for your help!

                        1 Reply Last reply
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