Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Cloudron Forum

Apps | Demo | Docs | Install

SMTP/Email issues

Scheduled Pinned Locked Moved Solved Support
12 Posts 5 Posters 287 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • joesitsolutionsJ Offline
    joesitsolutionsJ Offline
    joesitsolutions
    wrote on last edited by joesitsolutions
    #1

    I've been trying to setup a Grav contact form on my website.
    I cannot seem to get it working.
    I keep getting the following when attempting to send from it:

    112609df-9aae-45f8-9af0-723543b68d5d-image.png

    I have the following settings on the Grav site:
    25f3977c-70b7-459a-b00a-5f1c7819dba8-image.png

    Within Cloudron I have the following:
    06483aea-25e9-4216-90af-139cd24b7f48-image.png
    I've also enabled Masquerading with no change.
    I can't seem to be able to send from the address.

    I can send via SMTP from my UPS however:
    9a154d6d-dd1b-441c-9f7e-23356cc256ca-image.png
    This works fine and sends from the address. Are there some settings within Cloudron that I can change to get this working? Or is this a grav issue?

    I'm also having issues from my support platform:
    d4a2e7dc-84e0-41d3-aa9d-23f530933be5-image.png
    It's the same issue. I also cannot connect from the support side of things to emails via IMAP/POP3 for some reason.
    I believe I have port forwarding and DNS setup correctly but am unsure as to why this is not working. Any advice is appreciated.

    Update: I somewhat fixed sending from my support platform:

    • Changed the send from to support.app
      1732b8ab-6894-4109-a198-4775957e8d04-image.png
    • I can now send to gmail addresses but not outlook ( I don't have a PTR and that's an issue on my end).

    Update 2:

    • I have removed the contact form from my main website and replaced it with a google form. Have had too many issues with Grav's email function and decided to remove it.

    I still can't get emails working on my support platform. Getting the following error:
    00008509-4593-4519-b181-8a34841c3383-image.png

    1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to ApplegateR on last edited by ApplegateR
    #0

    @ApplegateR all good 995 current block on internet provider for reason but on chat support on Comcast business they say they not understand why my static IP was block 995 just 995 nothing block another lol... awkward. So now my static IP is full unblock and connect to my firewall and add port forward for sever. And 995 working now.

    But I go ahead try out on this but I decide not to not have time so do his @subven configure better. Thank you for your help. I recommend IMAP.

    It work now thank @subven

    Richard Applegate
    Anthem Coffee and Tea
    The Joint Chiropractic
    IT/Administrator Server/Network

    1 Reply Last reply
    1
  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #2

    you can only "send as" from the same domain, not gmail.

    Life of sky tech

    A 1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to robi on last edited by ApplegateR
    #3

    @robi on security page
    https://docs.cloudron.io/security/#inbound-ports

    I do not see pop3 port open on list. That might why it won't work?

    But we do see cloudron does use pop3 as well on email page document

    Richard Applegate
    Anthem Coffee and Tea
    The Joint Chiropractic
    IT/Administrator Server/Network

    robiR 1 Reply Last reply
    0
  • robiR Offline
    robiR Offline
    robi
    replied to ApplegateR on last edited by
    #4

    @ApplegateR it's all IMAP

    Life of sky tech

    A 1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to robi on last edited by ApplegateR
    #5

    @robi then why my server did not show port 995? On app scanning port "network analy..." and i reinstall machine and restore everything now on ssd and 4TB for data. Do you see his configure set 995 so I do same thing here and try out and it does same time It same error I had. So I am try call internet provider business to see if they block 995 or not.

    Richard Applegate
    Anthem Coffee and Tea
    The Joint Chiropractic
    IT/Administrator Server/Network

    1 Reply Last reply
    0
  • subvenS Offline
    subvenS Offline
    subven
    wrote on last edited by
    #6

    Okay first off you're using Freescout not Grav. Try this settings:

    regerhg.png

    A 1 Reply Last reply
    2
  • A Offline
    A Offline
    ApplegateR
    replied to subven on last edited by
    #7

    @subven not sending option

    We meant fetching email

    Richard Applegate
    Anthem Coffee and Tea
    The Joint Chiropractic
    IT/Administrator Server/Network

    subvenS A 2 Replies Last reply
    0
  • subvenS Offline
    subvenS Offline
    subven
    replied to ApplegateR on last edited by
    #8

    @ApplegateR goes like this:
    regheg.png

    1 Reply Last reply
    0
  • A Offline
    A Offline
    ApplegateR
    replied to ApplegateR on last edited by ApplegateR
    #9

    @ApplegateR all good 995 current block on internet provider for reason but on chat support on Comcast business they say they not understand why my static IP was block 995 just 995 nothing block another lol... awkward. So now my static IP is full unblock and connect to my firewall and add port forward for sever. And 995 working now.

    But I go ahead try out on this but I decide not to not have time so do his @subven configure better. Thank you for your help. I recommend IMAP.

    It work now thank @subven

    Richard Applegate
    Anthem Coffee and Tea
    The Joint Chiropractic
    IT/Administrator Server/Network

    1 Reply Last reply
    1
  • girishG girish marked this topic as a question on
  • girishG girish has marked this topic as solved on
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #10

    Whoops, I just noticed the original question was by @joesitsolutions but it started working for @ApplegateR 🙂

    @joesitsolutions is this still a problem?

    subvenS 1 Reply Last reply
    0
  • subvenS Offline
    subvenS Offline
    subven
    replied to girish on last edited by
    #11

    @girish I think it's one and the same user?

    A 1 Reply Last reply
    1
  • A Offline
    A Offline
    ApplegateR
    replied to subven on last edited by
    #12

    @subven I not joe lol I just search this forums and found this and same as my server showing but it worked my side now:)

    Thank you and I do not know about his side yet

    Richard Applegate
    Anthem Coffee and Tea
    The Joint Chiropractic
    IT/Administrator Server/Network

    1 Reply Last reply
    0

  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Login

  • Don't have an account? Register

  • Login or register to search.