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  3. Can't update apps on cloudron free?

Can't update apps on cloudron free?

Scheduled Pinned Locked Moved Solved Support
appstoresubscription
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  • murgeroM Offline
    murgeroM Offline
    murgero
    App Dev
    wrote on last edited by girish
    #1

    I know I only get the 2 apps - which is fine as I'm just hosting bitwarden and a website.

    But I can't update? This seems pretty silly. Can this be changed in the future? The few admins that have mutliple cloudrons (like myself) and unable to update on the free ones leaves many open to security risks.

    60da5bba-495d-4b9e-a714-dbd052bd9032-image.png

    --
    https://urgero.org
    ~ Professional Nerd. Freelance Programmer. ~

    BrutalBirdieB 1 Reply Last reply
    0
    • murgeroM murgero

      I know I only get the 2 apps - which is fine as I'm just hosting bitwarden and a website.

      But I can't update? This seems pretty silly. Can this be changed in the future? The few admins that have mutliple cloudrons (like myself) and unable to update on the free ones leaves many open to security risks.

      60da5bba-495d-4b9e-a714-dbd052bd9032-image.png

      BrutalBirdieB Offline
      BrutalBirdieB Offline
      BrutalBirdie
      Partner
      wrote on last edited by
      #2

      @murgero what version of Cloudron is this?
      I am pretty sure this is no longer the case but was many versions back. 🤔

      Like my work? Consider donating a drink. Cheers!

      murgeroM 1 Reply Last reply
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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #3

        Please email us at support@cloudron.io with your cloudron.io account details and the Cloudron ID you are referring to.

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        • nebulonN nebulon marked this topic as a question on
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          Not 100% sure but when a subscription expires currently it does not go back to free plan automatically. We haven't implemented this automation because it's fairly uncommon (mostly when people cancel, they go away). As @nebulon said, if you send us the cloudron id, we can easily fix this up on our side.

          murgeroM 1 Reply Last reply
          1
          • girishG girish

            Not 100% sure but when a subscription expires currently it does not go back to free plan automatically. We haven't implemented this automation because it's fairly uncommon (mostly when people cancel, they go away). As @nebulon said, if you send us the cloudron id, we can easily fix this up on our side.

            murgeroM Offline
            murgeroM Offline
            murgero
            App Dev
            wrote on last edited by
            #5

            @girish Appreciate the quick response! Always love working with you guys, I'll shoot an email shortly.

            --
            https://urgero.org
            ~ Professional Nerd. Freelance Programmer. ~

            1 Reply Last reply
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            • BrutalBirdieB BrutalBirdie

              @murgero what version of Cloudron is this?
              I am pretty sure this is no longer the case but was many versions back. 🤔

              murgeroM Offline
              murgeroM Offline
              murgero
              App Dev
              wrote on last edited by
              #6

              @BrutalBirdie I guess cause I accidentally linked an expired sub this happened. thought I re-registered a new sub on the free plan but was mistaken.

              --
              https://urgero.org
              ~ Professional Nerd. Freelance Programmer. ~

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #7

                This is taken care of now via support ticket.

                1 Reply Last reply
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                • nebulonN nebulon has marked this topic as solved on
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