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Hi!
I've already done it.
I have created an app on Facebook and I have put the 3 environment variables in the "env" folder (I don't know if I have to put the access token as well).
After restarting the chatwoot app in cloudron, I try again to create the inbox with FB Messenger.
This is what happens: https://share.getcloudapp.com/bLu5192B
A connection window opens and stays there. I don't know what I did wrong, it's a bit hard to get this up and running.
I don't see any errors in the application logs.
The Facebook app may need to be approved by them. I'm not sure if it's active.
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@murgero I use the Brave browser and have adblockers disabled for all our domains.
Just in case, I've also put this inside the "env" folder:
FB_ACCESS_TOKEN={token here}But it's not working either.
Does the Fb app have to be accepted by them?
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@mdreira said in Chatwoot - authenticating with facebook:
Does the Fb app have to be accepted by them?
Probably.
I tried to get access to Twitter API to test it with Chatwoot and they wouldn't give it to me which was very frustrating. Wouldn't tell me why, either (but I think I may try again quote EU law that requires them to be clear - something I learned from the guy who makes the awesome FairEmail and his woes with Google Play Store)
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Has anyone successfully set up fb messenger on chatwoot?
On the other hand, I have managed to configure telegram. I put the telegram bot in different groups but I don't receive the conversation in Chatwoot. I'm going to have to look deeper how to use the telegram bot with Chatwoot
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@mdreira Don't know about facebook, but we did manage to configure telegram with chatwoot just the other day.
I remember that first time we set it up things didn't work. Then we re-setup the channel in botfather and it started working. You can also check the chatwoot logs which shows some activity. There is also a telegram bot command which shows that chatwoot has "registered" as a web hook. @nebulon probably remembers the command.
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Hi, I have the same issue with Facebook app setup on cloudron instance, but on direct installation and docker is working perfectly.
I don't understood why this issue in cloudron instance.
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In firefox, new pop-up is opening, but no use, It's only blank page.
https://ibb.co/g7SKWFW -
HI @nebulon , Please Test from your end, Is this facebook app integration is working or not, Many people is facing this similar issue.
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Telegram is working, Only issue with facebook.
You can text me, I will provide facebook APP ID and secret key. -
A Facebook account is required to test it, but login pop-up is not opening. That's is the main issue. I have some more account, If you need it, I Will send you for app testing.
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I am not able to Reply back to you message.