A little update on this:
I help a friend migrating their cloudron to another server and set-up a new backup storage (also using a Hetzner storage box).
Server migration worked fine (that was not using the Hetzner box).
When it came to connect the new storage box we faced issues.
We generated 4 pairs of ssh keys:
rsa with paraphrase
ed25519 with paraphrase
rsa without paraphrase
ed25519 without paraphrase
With all four we could connect to the storage box from outside cloudron (using terminal or from file manager). 1. and 2. required the paraphrase to do so.
On Cloudron:
and 2. didn't work >> expected as paraphrased is required
worked just fine
if trying to connect to the box by created a
new volume or a
new backup storage the connection failed as reported above in this thread. BUT if the volume or backup storage
was already present and mounted (using key 3.), then I could go to the settings and replace key 3. by key 4. and then it connected fine.
Maybe this description might help tract where the issue comes from, since it only happens when mounted a new valume/backup and not when it's already present 🙂