Cloudron Forum

@jdaviescoates
It is actually not resolved, opened ticket via mail, but did not received an anwser yet.

Hi @james
done: [27594]
Thx!

Hi @james
all seems ok, config is good, token is still valid. DNS updates working, a DNS resync goes through without any errors.

Hi @james,
no problem, here the outputs from requested commands:
4:

{"register":"https://desec.io/api/v1/auth/","login":"https://desec.io/api/v1/auth/login/","reset-password":"https://desec.io/api/v1/auth/account/reset-password/"}

6:

{"register":"https://desec.io/api/v1/auth/","login":"https://desec.io/api/v1/auth/login/","reset-password":"https://desec.io/api/v1/auth/account/reset-password/"}

Hi @james
the domain is "tecbox.de". Thanks!

Since Cloudron 9, I get constantly notifications (messages in message center in Clodron Dashboard) about misconfigured Domain correlated to deSEC DNS:

If I mark as read, the notification is gone and come back around next day, sometimes takes longer, 2-3 days.
I did not find any issues regarding DNS, new Apps and DNS working "normal", nothing I can find in logs.

Logs

If applicable, attach relevant logs from /home/yellowtent/platformdata/logs/box.log or the Dashboard

There is nothing a can share here (didn't find anything).

Troubleshooting Already Performed

Mention any steps you have already tried (restarts, reboots, etc.). This prevents repeated suggestions

Server rebooted, DNS reconfigured, sync DNS, added new App to test DNS record creation. All ok / function.

System Details

Generate Diagnostics Data

WARNING

The command cloudron-support --send-diagnostics generated URL might contain sensitive details.

When choosing this option, you can delete everything below.

Your https://paste.cloudron.io/ URL generated from cloudron-support --send-diagnostics.

generated, can I provide, if needed

Cloudron Version

9.0.15

Ubuntu Version

Ubuntu 24.04.2 LTS

Cloudron installation method

Manual with ./cloudron-setup

Output of cloudron-support --troubleshoot

Vendor: netcup Product: KVM Server
Linux: 6.8.0-90-generic
Ubuntu: noble 24.04
Execution environment: kvm
Processor: AMD EPYC-Rome Processor
BIOS pc-i440fx-9.2  CPU @ 2.0GHz x 4
RAM: 8131816KB
Disk: /dev/vda3       107G
[OK]    node version is correct
[OK]    IPv6 is enabled and public IPv6 address is working
[OK]    docker is running
[OK]    docker version is correct
[OK]    MySQL is running
[OK]    nginx is running
[OK]    dashboard cert is valid
[OK]    dashboard is reachable via loopback
[OK]    No pending database migrations
[OK]    Service 'mysql' is running and healthy
[OK]    Service 'postgresql' is running and healthy
[OK]    Service 'mongodb' is running and healthy
[OK]    Service 'mail' is running and healthy
[OK]    Service 'graphite' is running and healthy
[OK]    Service 'sftp' is running and healthy
[OK]    box v9.0.15 is running
[OK]    netplan is good
[OK]    DNS is resolving via systemd-resolved
[OK]    Dashboard is reachable via domain name
[WARN]  Domain xxx expiry check skipped because whois does not have this information
[OK]    unbound is running

@girish Thanks! This works now, backup is running

@joseph Sure, I wrote an e-mail and attached a log from failed backup task.

Hi,
a bit different, but same error:
Since my storagebox are full, I added an additional backup site to an s3-bucket.
After starting backup, it fails shortly with the error FrenchyBear mentioned: "BoxError: Old backup not found"
For the new-s3-site i'm using rsync with encryption, the bucket is new, so there is nothing for cloudron to reference to.
The problem was with 9.0.12 and is also there, after installation of new version 9.0.13.

So my account is new, it seems I can not add a screenshot.