@jdaviescoates Don't think so - https://bugs.sogo.nu//view.php?id=4089

@robi my money would be on the latter.

@girish thank you very much!
Looks that update fixed the problem!

@girish happy to share full logs from that app if it helps?

You already have support access I think, I'll open this as a ticket so you have the link.

It runs on a dedicated bare metal box with 16GB RAM, 1TB NVME and 4 core CPU.

@brutalbirdie 😊 Thank you dude

@d19dotca Oh wow, that sounds like exactly the symptom I was seeing of truncated contacts for ones with many phone / email addresses. Thanks for chiming in, I had no idea that was an Exchange ActiveSync limitation.

@nebulon That did the trick!! Thanks very much! 🤗

Thanks @nebulon.

Restarting the mail service helped.

@girish wohoo. Also great news for @gobenizzle (related to https://forum.cloudron.io/topic/4407/sogo-conf-missing?_=1622375435623)

@girish Damn it, Sogo is the only webmail I like of these, Roundcube is so boring.

We are not really experts on such specific configurations for SOGo but you could install an app and put it into debug mode if you are a developer using the cloudron cli tool with cloudron debug --app <appdomain> then login to the app with cloudron exec --app <appdomain> and start the app with /app/code/start.sh Then the whole filesystem becomes writeable and you can see how to tweak the configs as you want. If you have found a working combination, let us know and we can see how we can change the app package to allow such config to be persistent and updateable.

@humptydumpty Indeed, this is a bug in 6.1. You can apply this change https://git.cloudron.io/cloudron/box/-/commit/a842d77b6d7ce5b2885ebfbc42e58749556cf9c1#c7e3cafe29d1a15bd640ec5eba21d5bda4f7b12d . Just have to remove the two trailing '+' in two lines in /home/yellowtent/box/src/mailboxdb.js and then systemctl restart box.

@girish Perfect! That did the trick, many thanks!

Thanks Girish that is it- I'll have to manually move over my calendar / contacts it looks like but the emails are there

@girish iRedMail actually has the good docs that leave more hints - https://docs.iredmail.org/sogo.manage.resources.html but the SOGo Install/configure guide has the details sort of buried: https://sogo.nu/files/docs/SOGoInstallationGuide.html

thanks @girish @nebulon for clarifying, definitely a bit of a downer but I hope SOGO opens it up that configuration in a future release!