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  3. Email sending issue (was: URGENT)

Email sending issue (was: URGENT)

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  • d19dotcaD d19dotca

    @mmtrade @jdaviescoates showed how to do that above. Go to Services page and click the log icon next to the mail line. 🙂

    M Offline
    M Offline
    mmtrade
    wrote on last edited by
    #43

    @d19dotca can you give me a SC on this

    1 Reply Last reply
    0
    • M Offline
      M Offline
      mmtrade
      wrote on last edited by
      #44

      I mean can you give me Screeshots for this review? Do you think this problem can come from the OS?

      1 Reply Last reply
      0
      • scookeS Offline
        scookeS Offline
        scooke
        wrote on last edited by
        #45

        Are you being purposefully obtuse and difficult @mmtrade? Several times you've been asked to check something by someone trying to help you, and you don't do it. You either reinstall the entire server or just ignore the posted help. You're wasting everyone's time if you won't follow the suggestions.

        Something is off here.

        A life lived in fear is a life half-lived

        M 1 Reply Last reply
        2
        • scookeS scooke

          Are you being purposefully obtuse and difficult @mmtrade? Several times you've been asked to check something by someone trying to help you, and you don't do it. You either reinstall the entire server or just ignore the posted help. You're wasting everyone's time if you won't follow the suggestions.

          Something is off here.

          M Offline
          M Offline
          mmtrade
          wrote on last edited by
          #46

          @scooke thats not a nice thing to say... wasting someones time? I asked to give me directions to check this.

          @d19dotca thanks for all your help but i actually want to check the logs part if i can get help with it

          I tried reinstalling the whole thing and it will start working after some time this error will come up again

          i have tried that several times

          scookeS jdaviescoatesJ 2 Replies Last reply
          0
          • M Offline
            M Offline
            mmtrade
            wrote on last edited by
            #47

            it is not fun coming to this review forum to keep talking about a particular problem. I have tried with 2 different server VPS and all give same result.

            After some time they stop working. The first was the spamHouse now i actually do not know if it is the domain or what but am now sure it is not the service VPS provider.

            I am trying to eliminate these issues one after the other for me to find the cause off the problem.

            I really need help

            1 Reply Last reply
            0
            • BrutalBirdieB Offline
              BrutalBirdieB Offline
              BrutalBirdie
              Partner
              wrote on last edited by
              #48

              I just tried accessing your domain my.miritz.bio but got a refused to connect error.
              Also I can see that you only have an A records and no AAAA record:

              dig A my.miritz.bio +short
              213.232.235.195
              dig AAAA my.miritz.bio +short
              

              And your PTR is:

              dig -x 213.232.235.195 +short
              miritz.bio.
              

              But I can't verify the AAAA PTR Record.

              Using the bare domain as the mail server domain can lead to many issues like DNS propagation times.
              But your choice.

              At least the IMCP Ping is working:

              ping my.miritz.bio
              PING my.miritz.bio (213.232.235.195) 56(84) bytes of data.
              64 bytes from miritz.bio (213.232.235.195): icmp_seq=1 ttl=119 time=78.7 ms
              

              Also I just run nmap -T Aggressive -A 213.232.235.195 also the following might be false but:

              nmap -T Aggressive -A 213.232.235.195
              Starting Nmap 7.95 ( https://nmap.org ) at 2025-03-26 09:20 W. Europe Standard Time
              Nmap scan report for miritz.bio (213.232.235.195)
              Host is up (0.063s latency).
              Not shown: 993 closed tcp ports (reset)
              PORT     STATE    SERVICE       VERSION
              135/tcp  filtered msrpc
              139/tcp  filtered netbios-ssn
              445/tcp  filtered microsoft-ds
              3389/tcp open     ms-wbt-server Microsoft Terminal Services
              |_ssl-date: 2025-03-26T08:21:55+00:00; 0s from scanner time.
              | ssl-cert: Subject: commonName=opal-labs
              | Not valid before: 2025-03-24T15:14:12
              |_Not valid after:  2025-09-23T15:14:12
              | rdp-ntlm-info:
              |   Target_Name: OPAL-LABS
              |   NetBIOS_Domain_Name: OPAL-LABS
              |   NetBIOS_Computer_Name: OPAL-LABS
              |   DNS_Domain_Name: opal-labs
              |   DNS_Computer_Name: opal-labs
              |   Product_Version: 10.0.17763
              |_  System_Time: 2025-03-26T08:21:53+00:00
              5357/tcp open     http          Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
              |_http-title: Service Unavailable
              |_http-server-header: Microsoft-HTTPAPI/2.0
              5985/tcp open     http          Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
              |_http-title: Not Found
              |_http-server-header: Microsoft-HTTPAPI/2.0
              5986/tcp open     ssl/http      Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
              |_http-title: Not Found
              |_http-server-header: Microsoft-HTTPAPI/2.0
              | tls-alpn:
              |_  http/1.1
              | ssl-cert: Subject: commonName=Cloudbase-Init WinRM
              | Not valid before: 2025-03-24T15:14:30
              |_Not valid after:  2035-03-23T15:14:30
              |_ssl-date: 2025-03-26T08:21:55+00:00; 0s from scanner time.
              Device type: general purpose
              Running (JUST GUESSING): Microsoft Windows 10|2019|2016 (89%)
              OS CPE: cpe:/o:microsoft:windows_10 cpe:/o:microsoft:windows_server_2019 cpe:/o:microsoft:windows_server_2016
              Aggressive OS guesses: Microsoft Windows 10 1607 (89%), Windows Server 2019 (88%), Microsoft Windows 10 1903 - 21H1 (85%), Microsoft Windows Server 2016 (85%)
              No exact OS matches for host (test conditions non-ideal).
              Network Distance: 10 hops
              Service Info: OS: Windows; CPE: cpe:/o:microsoft:windows
              

              Windows? 🕵 Maybe a Windows Virtualized Setup?

              Your posted putty screenshots connecting to root@host are you really using a VPS and not a home server setup?

              You were requested several times, by several different people to provide the mail service logs which you did not provide.

              Like my work? Consider donating a drink. Cheers!

              jdaviescoatesJ M 2 Replies Last reply
              2
              • M mmtrade

                @scooke thats not a nice thing to say... wasting someones time? I asked to give me directions to check this.

                @d19dotca thanks for all your help but i actually want to check the logs part if i can get help with it

                I tried reinstalling the whole thing and it will start working after some time this error will come up again

                i have tried that several times

                scookeS Offline
                scookeS Offline
                scooke
                wrote on last edited by scooke
                #49

                @mmtrade said in Email sending issue (was: URGENT):

                @scooke thats not a nice thing to say... wasting someones time? I asked to give me directions to check this.

                No. What you are doing is not very nice.
                You have been given directions, yet you reinstall everything, so anyone who has spent anytime thinking about the problem as you stated has now had their time wasted because you didn't follow the steps they suggest. Now the situation has likely changed somewhat, so everyone has to start over with your poor description of the problem (other than it sure looks like you are a spammer... 5436 emails??? and 10k+, and that is the reason for your email troubles) As @BrutalBirdie points out, you have not yet provided the mail service logs, despite being asked for it, and having been given instructions about how to get them, as well as a screenshot showing you where to click to get them!!!!!!!!!!!!!!!!! Do not ask for that again... just read this entire thread and you will find them.

                A life lived in fear is a life half-lived

                1 Reply Last reply
                5
                • BrutalBirdieB BrutalBirdie

                  I just tried accessing your domain my.miritz.bio but got a refused to connect error.
                  Also I can see that you only have an A records and no AAAA record:

                  dig A my.miritz.bio +short
                  213.232.235.195
                  dig AAAA my.miritz.bio +short
                  

                  And your PTR is:

                  dig -x 213.232.235.195 +short
                  miritz.bio.
                  

                  But I can't verify the AAAA PTR Record.

                  Using the bare domain as the mail server domain can lead to many issues like DNS propagation times.
                  But your choice.

                  At least the IMCP Ping is working:

                  ping my.miritz.bio
                  PING my.miritz.bio (213.232.235.195) 56(84) bytes of data.
                  64 bytes from miritz.bio (213.232.235.195): icmp_seq=1 ttl=119 time=78.7 ms
                  

                  Also I just run nmap -T Aggressive -A 213.232.235.195 also the following might be false but:

                  nmap -T Aggressive -A 213.232.235.195
                  Starting Nmap 7.95 ( https://nmap.org ) at 2025-03-26 09:20 W. Europe Standard Time
                  Nmap scan report for miritz.bio (213.232.235.195)
                  Host is up (0.063s latency).
                  Not shown: 993 closed tcp ports (reset)
                  PORT     STATE    SERVICE       VERSION
                  135/tcp  filtered msrpc
                  139/tcp  filtered netbios-ssn
                  445/tcp  filtered microsoft-ds
                  3389/tcp open     ms-wbt-server Microsoft Terminal Services
                  |_ssl-date: 2025-03-26T08:21:55+00:00; 0s from scanner time.
                  | ssl-cert: Subject: commonName=opal-labs
                  | Not valid before: 2025-03-24T15:14:12
                  |_Not valid after:  2025-09-23T15:14:12
                  | rdp-ntlm-info:
                  |   Target_Name: OPAL-LABS
                  |   NetBIOS_Domain_Name: OPAL-LABS
                  |   NetBIOS_Computer_Name: OPAL-LABS
                  |   DNS_Domain_Name: opal-labs
                  |   DNS_Computer_Name: opal-labs
                  |   Product_Version: 10.0.17763
                  |_  System_Time: 2025-03-26T08:21:53+00:00
                  5357/tcp open     http          Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
                  |_http-title: Service Unavailable
                  |_http-server-header: Microsoft-HTTPAPI/2.0
                  5985/tcp open     http          Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
                  |_http-title: Not Found
                  |_http-server-header: Microsoft-HTTPAPI/2.0
                  5986/tcp open     ssl/http      Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
                  |_http-title: Not Found
                  |_http-server-header: Microsoft-HTTPAPI/2.0
                  | tls-alpn:
                  |_  http/1.1
                  | ssl-cert: Subject: commonName=Cloudbase-Init WinRM
                  | Not valid before: 2025-03-24T15:14:30
                  |_Not valid after:  2035-03-23T15:14:30
                  |_ssl-date: 2025-03-26T08:21:55+00:00; 0s from scanner time.
                  Device type: general purpose
                  Running (JUST GUESSING): Microsoft Windows 10|2019|2016 (89%)
                  OS CPE: cpe:/o:microsoft:windows_10 cpe:/o:microsoft:windows_server_2019 cpe:/o:microsoft:windows_server_2016
                  Aggressive OS guesses: Microsoft Windows 10 1607 (89%), Windows Server 2019 (88%), Microsoft Windows 10 1903 - 21H1 (85%), Microsoft Windows Server 2016 (85%)
                  No exact OS matches for host (test conditions non-ideal).
                  Network Distance: 10 hops
                  Service Info: OS: Windows; CPE: cpe:/o:microsoft:windows
                  

                  Windows? 🕵 Maybe a Windows Virtualized Setup?

                  Your posted putty screenshots connecting to root@host are you really using a VPS and not a home server setup?

                  You were requested several times, by several different people to provide the mail service logs which you did not provide.

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by
                  #50

                  @BrutalBirdie said in Email sending issue (was: URGENT):

                  You were requested several times, by several different people to provide the mail service logs which you did not provide.

                  Not only requested, but descriptions and screenshots of exactly where to find those logs provided too.

                  I use Cloudron with Gandi & Hetzner

                  1 Reply Last reply
                  3
                  • BrutalBirdieB BrutalBirdie

                    I just tried accessing your domain my.miritz.bio but got a refused to connect error.
                    Also I can see that you only have an A records and no AAAA record:

                    dig A my.miritz.bio +short
                    213.232.235.195
                    dig AAAA my.miritz.bio +short
                    

                    And your PTR is:

                    dig -x 213.232.235.195 +short
                    miritz.bio.
                    

                    But I can't verify the AAAA PTR Record.

                    Using the bare domain as the mail server domain can lead to many issues like DNS propagation times.
                    But your choice.

                    At least the IMCP Ping is working:

                    ping my.miritz.bio
                    PING my.miritz.bio (213.232.235.195) 56(84) bytes of data.
                    64 bytes from miritz.bio (213.232.235.195): icmp_seq=1 ttl=119 time=78.7 ms
                    

                    Also I just run nmap -T Aggressive -A 213.232.235.195 also the following might be false but:

                    nmap -T Aggressive -A 213.232.235.195
                    Starting Nmap 7.95 ( https://nmap.org ) at 2025-03-26 09:20 W. Europe Standard Time
                    Nmap scan report for miritz.bio (213.232.235.195)
                    Host is up (0.063s latency).
                    Not shown: 993 closed tcp ports (reset)
                    PORT     STATE    SERVICE       VERSION
                    135/tcp  filtered msrpc
                    139/tcp  filtered netbios-ssn
                    445/tcp  filtered microsoft-ds
                    3389/tcp open     ms-wbt-server Microsoft Terminal Services
                    |_ssl-date: 2025-03-26T08:21:55+00:00; 0s from scanner time.
                    | ssl-cert: Subject: commonName=opal-labs
                    | Not valid before: 2025-03-24T15:14:12
                    |_Not valid after:  2025-09-23T15:14:12
                    | rdp-ntlm-info:
                    |   Target_Name: OPAL-LABS
                    |   NetBIOS_Domain_Name: OPAL-LABS
                    |   NetBIOS_Computer_Name: OPAL-LABS
                    |   DNS_Domain_Name: opal-labs
                    |   DNS_Computer_Name: opal-labs
                    |   Product_Version: 10.0.17763
                    |_  System_Time: 2025-03-26T08:21:53+00:00
                    5357/tcp open     http          Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
                    |_http-title: Service Unavailable
                    |_http-server-header: Microsoft-HTTPAPI/2.0
                    5985/tcp open     http          Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
                    |_http-title: Not Found
                    |_http-server-header: Microsoft-HTTPAPI/2.0
                    5986/tcp open     ssl/http      Microsoft HTTPAPI httpd 2.0 (SSDP/UPnP)
                    |_http-title: Not Found
                    |_http-server-header: Microsoft-HTTPAPI/2.0
                    | tls-alpn:
                    |_  http/1.1
                    | ssl-cert: Subject: commonName=Cloudbase-Init WinRM
                    | Not valid before: 2025-03-24T15:14:30
                    |_Not valid after:  2035-03-23T15:14:30
                    |_ssl-date: 2025-03-26T08:21:55+00:00; 0s from scanner time.
                    Device type: general purpose
                    Running (JUST GUESSING): Microsoft Windows 10|2019|2016 (89%)
                    OS CPE: cpe:/o:microsoft:windows_10 cpe:/o:microsoft:windows_server_2019 cpe:/o:microsoft:windows_server_2016
                    Aggressive OS guesses: Microsoft Windows 10 1607 (89%), Windows Server 2019 (88%), Microsoft Windows 10 1903 - 21H1 (85%), Microsoft Windows Server 2016 (85%)
                    No exact OS matches for host (test conditions non-ideal).
                    Network Distance: 10 hops
                    Service Info: OS: Windows; CPE: cpe:/o:microsoft:windows
                    

                    Windows? 🕵 Maybe a Windows Virtualized Setup?

                    Your posted putty screenshots connecting to root@host are you really using a VPS and not a home server setup?

                    You were requested several times, by several different people to provide the mail service logs which you did not provide.

                    M Offline
                    M Offline
                    mmtrade
                    wrote on last edited by
                    #51

                    @BrutalBirdie I told you that i have been trying to trouble shoot this myself. I have not left these domains untocuhed and i have been looking for a way to go about the whole situation.

                    However, I have replaced and changed IP's different times on my request to be sure that the problem is not coming from my side. That is called troubleshooting.

                    i will however re-install this server and see what will happen after this. I will keep you posted then we can work on the new IP.

                    scookeS 1 Reply Last reply
                    0
                    • M mmtrade

                      @BrutalBirdie I told you that i have been trying to trouble shoot this myself. I have not left these domains untocuhed and i have been looking for a way to go about the whole situation.

                      However, I have replaced and changed IP's different times on my request to be sure that the problem is not coming from my side. That is called troubleshooting.

                      i will however re-install this server and see what will happen after this. I will keep you posted then we can work on the new IP.

                      scookeS Offline
                      scookeS Offline
                      scooke
                      wrote on last edited by
                      #52

                      @mmtrade said in Email sending issue (was: URGENT):

                      i will however re-install this server

                      giphy.gif

                      A life lived in fear is a life half-lived

                      M 1 Reply Last reply
                      4
                      • M mmtrade

                        @scooke thats not a nice thing to say... wasting someones time? I asked to give me directions to check this.

                        @d19dotca thanks for all your help but i actually want to check the logs part if i can get help with it

                        I tried reinstalling the whole thing and it will start working after some time this error will come up again

                        i have tried that several times

                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #53

                        @mmtrade said in Email sending issue (was: URGENT):

                        @scooke thats not a nice thing to say... wasting someones time? I asked to give me directions to check this.

                        @d19dotca thanks for all your help but i actually want to check the logs part if i can get help with it

                        It would help if you would actually read and acted on all helpful responses myself and others have provided.

                        We have already given you descriptions and screenshots of exactly where to find mail logs, but you still haven't shared them, and worse you come back asking for the exact instructions again as if we haven't already provided them.

                        Sorry, but I agree with @scooke: you are completely wasting everyone's time. Including your own.

                        I use Cloudron with Gandi & Hetzner

                        M 1 Reply Last reply
                        3
                        • jdaviescoatesJ jdaviescoates

                          @mmtrade said in Email sending issue (was: URGENT):

                          @scooke thats not a nice thing to say... wasting someones time? I asked to give me directions to check this.

                          @d19dotca thanks for all your help but i actually want to check the logs part if i can get help with it

                          It would help if you would actually read and acted on all helpful responses myself and others have provided.

                          We have already given you descriptions and screenshots of exactly where to find mail logs, but you still haven't shared them, and worse you come back asking for the exact instructions again as if we haven't already provided them.

                          Sorry, but I agree with @scooke: you are completely wasting everyone's time. Including your own.

                          M Offline
                          M Offline
                          mmtrade
                          wrote on last edited by
                          #54

                          @jdaviescoates please share the link for the screenshots again.

                          i did not receive them

                          BrutalBirdieB 1 Reply Last reply
                          0
                          • scookeS scooke

                            @mmtrade said in Email sending issue (was: URGENT):

                            i will however re-install this server

                            giphy.gif

                            M Offline
                            M Offline
                            mmtrade
                            wrote on last edited by
                            #55

                            @scooke i actually do not know your motive. i created this thread and i never pointed out to you had any direct question with you. I see you are seeking relevance. Please go out off my thread as i have serious people to engage with.

                            I will not answer you or respond to you anymore

                            1 Reply Last reply
                            0
                            • M mmtrade

                              @jdaviescoates please share the link for the screenshots again.

                              i did not receive them

                              BrutalBirdieB Offline
                              BrutalBirdieB Offline
                              BrutalBirdie
                              Partner
                              wrote on last edited by
                              #56

                              @mmtrade said in Email sending issue (was: URGENT):

                              please share the link for the screenshots again.

                              i did not receive them

                              Please do not take this negatively.
                              This proves that you are not reading or understanding the responses people write here.
                              He posted it here: https://forum.cloudron.io/post/104300 and you were not even able to scroll up and read but ask for the link.

                              Is there maybe a language barrier? I had other topics where we had to switch to french to resolve the issue efficiently.
                              If that is the case, please let us know.

                              Like my work? Consider donating a drink. Cheers!

                              1 Reply Last reply
                              5
                              • J joseph locked this topic on
                              • J joseph unlocked this topic on
                              • necrevistonnezrN Offline
                                necrevistonnezrN Offline
                                necrevistonnezr
                                wrote on last edited by
                                #57

                                Is this one of the first spam-AI-agents?

                                1 Reply Last reply
                                2
                                • J Offline
                                  J Offline
                                  joseph
                                  Staff
                                  wrote on last edited by
                                  #58

                                  Since this thread has gone off the rails... @mmtrade please contact us at support@cloudron.io and we can help you further. It seems continuing the discussion here is not productive anymore. I will lock the thread.

                                  1 Reply Last reply
                                  0
                                  • J joseph locked this topic on
                                  • J joseph marked this topic as a question on
                                  • J joseph has marked this topic as solved on
                                  • M Offline
                                    M Offline
                                    mmtrade
                                    wrote on last edited by
                                    #59

                                    I got it all fixed up. The problem was with cloudrun and that is what has caused a lot off headache

                                    it was a simple solution anyway.

                                    I wanted to tweet on the subject but found out that it was locked and solved. Well i had to make a new thread

                                    1 Reply Last reply
                                    0
                                    • J Offline
                                      J Offline
                                      joseph
                                      Staff
                                      wrote on last edited by
                                      #60

                                      Continued at https://forum.cloudron.io/topic/13576/email-sending-issue-again-was-urgent

                                      1 Reply Last reply
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