Cloudron migration to new server: amazing!!!

[marcusquinn]

@christiaan Yeah, nothing wrong with DO - but they do seem part of the big-5 club that all have suspiciously identical pricing and mostly similar features.

More than happy with Hetzner though - it was the network level DDoS by default that swung it for me - although a network level WAF would be nice for Cloud VMs.

Netcup looks feature comparable but I guess I just got support nerves in the end and opted to pay a little more. Still less than DO though and will be migrating a lot away from Azure & Vultr as I get through the Cloudron + Hetzner setups for ~50 users.

[imc67]

@scooke 2 of my 3 Cloudron Pros are on NetCup (1 still on DO):

Cloudron 1 (lots of traffic/usage):

RS 8000 G9
AMD EPYC 7702
64 GB DDR4 RAM (ECC)
10 dedizierte Kerne
2 TB SSD

Cloudron 2 (less traffic/playground):
VPS 2000 G9
4 vCore
16 GB RAM
320 GB SSD (RAID10)
80 TB Traffic

[imc67]

@marcusquinn I was "afraid" too of NetCup being so cheap and with such high specs. That's why I first moved 1 cloudron to experience their product and services.

The products are simply good, you get what they say in specs. Server Control Panel looks a bit 2010 but it simply works and smart!

Service: my experience with their email response times: average of 15 minutes! Not always the right answer (for me) in the first reply but always got an answer anyway.

The only really downside: their IP reputation is really bad. With DO I never experienced my IP was listed/blocked for email somewhere. My 2 cloudrons on NetCup both had issues with specifically Microsoft (outlook, live, hotmail). But support solved that by contacting MS.

[imc67]

@marcusquinn said in Cloudron migration to new server: amazing!!!:

but they do seem part of the big-5 club that all have suspiciously identical pricing and mostly similar features

Exactly!!!

[vjvanjungg]

@imc67 could you pls elaborate on this? I’ve experienced a similar issue.

My 2 cloudrons on NetCup both had issues with specifically Microsoft (outlook, live, hotmail). But support solved that by contacting MS.

What are the steps you take to resolve this?

[imc67]

@vjvanjungg I sent an email with the email headers of the bounced emails and requested if they could contact MS to delist.

[marcusquinn]

@imc67 Doing a bunch of sendmail service testing at the mo so will post more reviews in this feedback as I go to share the wealth and all that: https://forum.cloudron.io/topic/2851/seeking-recommendations-based-on-experience-for-sendmail-relays

[christiaan]

Just wanted to add to this thread too. I've moved servers about 5 times now. It happens so quickly and smoothly that I get to the end of the process and wonder if I'm really finished. So well done!

[timconsidine]

@marcusquinn I'm using Netcup
And did a very easy migrate from Linode to Netcup as @imc67 reports.

I'm fine with NetCup. Only comments I would make is :

• their deployment on order is not instantaneous : they do a check for new customers and even after, it can take a little while. Quick enough, but not 100% automated. So don't order a server at 3am and expect it to be live at 3:15am.
• not immediately clear from site/emails, but their deployed servers are all debian. No choice on signup. BUT you can use console to wipe it with another OS of your choice.
• they're German and the forum is mostly German, minimal English content, although if you post a question, some kind soul will usually reply in English. Just not mainstream content. I use a translation utility )already) so I highlight and get translations, but. bit long-winded

Generally I'm happy to recommend Netcup

[jdaviescoates]

@timconsidine said in Cloudron migration to new server: amazing!!!:

Generally I'm happy to recommend Netcup

I've got a little test server with them too, just to try them out, but I won't be using them again. The Hetzner experience is orders of magnitude better for hardly any more money. The thing I most disliked about Netcup is that they advertise hourly pricing but then you have to pay 6 months upfront. The whole thing is a bit clunky compared to the great UX on Hetzner.

[timconsidine]

@jdaviescoates I have one small Hetzner instance, but I doubt use it much, so not familiar.

Initially I didn't like the 6 months billing on small servers (nb only on small ones), but then I realised it saved me a lot of bank reconciliation work and invoice tracking. So now I am ok with it.

[asnd]

I'm preparing for the move. Cloudron version has to be the same as mentioned in the guide.
What about the Ubuntu?
Currently, I'm on 18.04. Can I move directly to Ubuntu 20.04 LTS?

[fbartels]

@asnd said in Cloudron migration to new server: amazing!!!:

Currently, I'm on 18.04. Can I move directly to Ubuntu 20.04 LTS?

yes, or even directly to 22.04.

[subven]

@fbartels installing Cloudron on a clean 22.04 failed for me today. Setup script crashed because of unbound unable to start. Image is from Contabo. I switched to 20.04 because I do not see the benefit of using 22.04 before it is tested and officially supported.

[fbartels]

@subven said in Cloudron migration to new server: amazing!!!:

before it is tested and officially supported

ah indeed, I missed that 22.04 is not yet supported. I rephrase my sentence into "you can directly upgrade to the latest supported OS".