Chat application thoughts?
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Mattermost kinda sucked because the community ("Team") version had no system default permission policy and even if configured through config files, permissions were not applied. This means that everyone was able to, lets say...do things that you would not expect at all. See https://github.com/mattermost/mattermost-server/issues/14104 for example. I think they fixed some issues around that, but it tarnishes the shine of what could actually be a good open source project.
rocket.chat was the best alternative but even if the mobile client got better, the product got worse over time. Lately they kinda forced you into using their cloud service in order to have (limited) push notifications working in the future. Federation is still in beta and not ready for production. After using it for the last 1 1/2 years, I have mixed feelings.
Synapse (Matrix) + Element has clearly proven to be the best solution. I saw a lot of big players move away from Slack and HipChat towards Matrix. Element is pretty good (at least at Desktop) and there are a lot of other mobile clients too. Usability and security is top-notch and except that it is a bit difficult to set up (unless you use cloudron), I saw no real downsides.
I would be very happy to replace Telegram and rocket.chat with Matrix but people are known to be sluggish.
@subven You can sponser them on github for like 5-10 bucks a month for more push notifications (which still work without paying, but with a cap) much cheaper than the cloud option, especially if you only need the push notifications
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I've tried element/matrix and now rocket.chat. I find rocket.chat to be lightyears easier on administration/moderation then matrix. Admin rocket.chat is borderline enjoyable. Admin matrix was not. Additionally, the users i've talked to about ease of use (caveat only about 10) all preferred rocket hands down to element. Lastly, Rocket has the dankest GIFS.
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I've tried element/matrix and now rocket.chat. I find rocket.chat to be lightyears easier on administration/moderation then matrix. Admin rocket.chat is borderline enjoyable. Admin matrix was not. Additionally, the users i've talked to about ease of use (caveat only about 10) all preferred rocket hands down to element. Lastly, Rocket has the dankest GIFS.
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@mastadamus but no dark mode ;-/
@robi everything has dark-mode if you use darkreader.org or webcatalog.app. I've not found an app yet it doesn't work as well or better than an apps own dark styling.
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@robi everything has dark-mode if you use darkreader.org or webcatalog.app. I've not found an app yet it doesn't work as well or better than an apps own dark styling.
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@marcusquinn rocket chat, desktop app.
@robi Didn't know there was one. I'm guessing it's an Electron wrapper like almost every other "app" nowadays? In which case, I already roll my own with WebCatalog for the extra features.
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@robi Didn't know there was one. I'm guessing it's an Electron wrapper like almost every other "app" nowadays? In which case, I already roll my own with WebCatalog for the extra features.
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Is anyone still enjoying Rocketchat?
Did you move to Element or Mattermost? How has that been?
Considering a Rocketchat > Mattermost move, but Matrix also a contender..
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We used to be on RocketChat. But with al the changes in the app and restrictions on pop up notifications, we decided to change to Matrix 2 years ago.
Since the change to Matrix everyone is more satisfied with the usage off it. Last I opened up a poll for everyone with the question "should we go back to Rocketchat or should we stay with Matrix?" The outcome was 100% Matrix.
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Same. Was on Rocket Chat but now use Matrix (and Nextcloud Talk)
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Is anyone still enjoying Rocketchat?
Did you move to Element or Mattermost? How has that been?
Considering a Rocketchat > Mattermost move, but Matrix also a contender..
@Sam_uk Never looked back at Rocket Chat, although it is a decent app for the website chat integration. Much happier with Nextcloud Talk now, though. There's extra benefits from the integration with shared files etc. Apps work very well, including for native multi-person video calls. Happy to recommend it.
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@Sam_uk Never looked back at Rocket Chat, although it is a decent app for the website chat integration. Much happier with Nextcloud Talk now, though. There's extra benefits from the integration with shared files etc. Apps work very well, including for native multi-person video calls. Happy to recommend it.
@marcusquinn said in Chat application thoughts?:
native multi-person video calls
I had a little play with Matrix's new beta video call feature recently too, worked OK considering it's still a beta
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Having an awful time getting a Rocket.Chat workspace off the ground. Stuck in "Wizard" mode, now their registration portal won't grant me access using either password or email (passwordless). Is this typical experience with them? Any recommendations for simple website chat? (Matrix is too much for my user community.)
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Having an awful time getting a Rocket.Chat workspace off the ground. Stuck in "Wizard" mode, now their registration portal won't grant me access using either password or email (passwordless). Is this typical experience with them? Any recommendations for simple website chat? (Matrix is too much for my user community.)
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Having an awful time getting a Rocket.Chat workspace off the ground. Stuck in "Wizard" mode, now their registration portal won't grant me access using either password or email (passwordless). Is this typical experience with them? Any recommendations for simple website chat? (Matrix is too much for my user community.)
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@crazybrad I'm not a fan of Rocketchat.
Mattermost is working OK for us.
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@crazybrad By website chat, do you like the 'Live chat' that you embed on a website?
@girish I was looking at both embedding a chat widget on a website (for customer support) and also for a group chat platform like Matrix. Since hitting the wall on RocketChat, I turned to ChatWoot. The Cloudron implementation is excellent, was able to tweak some env parameters as needed and it looks great so far. @Sam_uk @BrutalBirdie Thanks for sharing your experience with Mattermost. For the user community I need to support, something as simple as Telegram is what I am hoping to find. In your opinions, is Mattermost really simple for end users?
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@Sam_uk my big problem with Mattermost is that OIDC and LDAP is behind the paywall.
@BrutalBirdie Yeah, for nonprofits the paywall is low. I think we paid $200 for three years, unlimited users.
There are some workarounds using Gitlab auth for me the $200 was worth it.
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Zulip is quite different UI-wise from other chat applications. It's concept of threads/topics may or may not be confusing depending on what previous chat application you used. https://rust-lang.zulipchat.com/ is rust lang's zulip instance if you want to check it out.
Does anyone have experiences to share about Zulip here?
