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Cloudron Forum

Apps | Demo | Docs | Install

Are you able to see your emails, like a mailbox, in EspoCRM?

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  • S Offline
    S Offline
    saikarthik
    wrote on last edited by girish
    #1

    Can you setup a mailbox in EspoCRM to check your mails? Are you able to create custom workflows based on incoming emails? I was not able to find how to do either of these.

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #2

    I checked our EspoCRM setup. Under Administration, there is:

    b7ed151d-9db6-478e-98bb-06510936f3d1-image.png

    For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.

    The settings for IMAP in each is like:

    4c35e54b-72db-4c7a-8e95-202ef62bc3e6-image.png

    jdaviescoatesJ S 2 Replies Last reply
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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to girish on last edited by
    #3

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    For "shared" mailboxes (like sales@, partner@), we have setup Group Email.

    Interesting.

    Is this instead of or in addition to using FreeScout for this sort of thing?

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    For individual mailboxes, we have setup Personal.

    Interesting (again) 😛

    Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?

    Thanks!

    I use Cloudron with Gandi & Hetzner

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to jdaviescoates on last edited by
    #4

    @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

    Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

    robiR jdaviescoatesJ 2 Replies Last reply
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  • robiR Offline
    robiR Offline
    robi
    replied to girish on last edited by
    #5

    @girish how do you know to check FreeScout vs EspoCRM?

    Life of sky tech

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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    replied to girish on last edited by
    #6

    @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

    Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

    So what are you using Personal Email Accounts in Espo CRM for?

    I use Cloudron with Gandi & Hetzner

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  • S Offline
    S Offline
    saikarthik
    replied to girish on last edited by
    #7

    @girish sorry, i made a mistake in the original post. I meant to ask the same about Dolibarr. but I don't see a forum thread for it.

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #8

    @saikarthik I created a new category now - https://forum.cloudron.io/category/107/dolibarr ? Can you ask there. I haven't used Dolibarr yet since @eric is still packaging it and it's not completed yet, I think.

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