Are you able to see your emails, like a mailbox, in EspoCRM?
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Can you setup a mailbox in EspoCRM to check your mails? Are you able to create custom workflows based on incoming emails? I was not able to find how to do either of these.
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I checked our EspoCRM setup. Under Administration, there is:
For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.
The settings for IMAP in each is like:
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@girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:
For "shared" mailboxes (like sales@, partner@), we have setup Group Email.
Interesting.
Is this instead of or in addition to using FreeScout for this sort of thing?
@girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:
For individual mailboxes, we have setup Personal.
Interesting (again)
Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?
Thanks!
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@jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.
Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.
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@girish how do you know to check FreeScout vs EspoCRM?
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@girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:
Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.
So what are you using Personal Email Accounts in Espo CRM for?
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@girish sorry, i made a mistake in the original post. I meant to ask the same about Dolibarr. but I don't see a forum thread for it.
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@saikarthik I created a new category now - https://forum.cloudron.io/category/107/dolibarr ? Can you ask there. I haven't used Dolibarr yet since @eric is still packaging it and it's not completed yet, I think.
