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    Are you able to see your emails, like a mailbox, in EspoCRM?

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    • S
      saikarthik last edited by girish

      Can you setup a mailbox in EspoCRM to check your mails? Are you able to create custom workflows based on incoming emails? I was not able to find how to do either of these.

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      • girish
        girish Staff last edited by

        I checked our EspoCRM setup. Under Administration, there is:

        b7ed151d-9db6-478e-98bb-06510936f3d1-image.png

        For "shared" mailboxes (like sales@, partner@), we have setup Group Email. For individual mailboxes, we have setup Personal.

        The settings for IMAP in each is like:

        4c35e54b-72db-4c7a-8e95-202ef62bc3e6-image.png

        jdaviescoates S 2 Replies Last reply Reply Quote 1
        • jdaviescoates
          jdaviescoates @girish last edited by

          @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

          For "shared" mailboxes (like sales@, partner@), we have setup Group Email.

          Interesting.

          Is this instead of or in addition to using FreeScout for this sort of thing?

          @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

          For individual mailboxes, we have setup Personal.

          Interesting (again) 😛

          Do you use this instead of, or in addition to Roundcube/ Rainloop/ etc?

          Thanks!

          I use Cloudron with Gandi & Hetzner

          girish 1 Reply Last reply Reply Quote 0
          • girish
            girish Staff @jdaviescoates last edited by

            @jdaviescoates Some mailboxes like info@, support@, security@ are on FreeScout. For the others like sales@, partner@, where we want to store contact information, preserve history, track meeting info etc, goes via EspoCRM.

            Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

            robi jdaviescoates 2 Replies Last reply Reply Quote 1
            • robi
              robi @girish last edited by

              @girish how do you know to check FreeScout vs EspoCRM?

              Life of Advanced Technology

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              • jdaviescoates
                jdaviescoates @girish last edited by

                @girish said in Are you able to see your emails, like a mailbox, in EspoCRM?:

                Not sure about @nebulon but I use our Rainloop installation pretty much only for configuring filters. Thunderbird is my main mail client.

                So what are you using Personal Email Accounts in Espo CRM for?

                I use Cloudron with Gandi & Hetzner

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                • S
                  saikarthik @girish last edited by

                  @girish sorry, i made a mistake in the original post. I meant to ask the same about Dolibarr. but I don't see a forum thread for it.

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                  • girish
                    girish Staff last edited by

                    @saikarthik I created a new category now - https://forum.cloudron.io/category/107/dolibarr ? Can you ask there. I haven't used Dolibarr yet since @eric is still packaging it and it's not completed yet, I think.

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