Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.3k Topics 23.8k Posts
  • Backup failed ERR_CHILD_PROCESS_STDIO_MAXBUFFER

    Solved backups
    8
    1 Votes
    8 Posts
    2k Views
    girishG
    The issue here had to do with something in JupyterHub container creating a massive number of folders recursively. Think 300k folders or something. Nuking all that stuff, made backups work again.
  • Wrong domain entered on subscription

    Solved
    2
    0 Votes
    2 Posts
    257 Views
    LanhildL
    Handled with the email support. Thanks for the very fast help!
  • Network security issue: Portmapper servers

    Solved security firewall
    7
    0 Votes
    7 Posts
    2k Views
    girishG
    @potemkin_ai thanks for reporting. It seems nfs-common depends on rpcbind which starts the service at port 111. rpcbind is only needed for NFSv3 . I have disabled rpcbind in the next release (8.0.1) . Cloudron only supports NFSv4 out of the box.
  • Only my.domain.com is resolved

    Solved dns
    3
    1 Votes
    3 Posts
    491 Views
    Y
    I just waited 24 hours and now everything is working
  • Restore v7.7.2 (Ubuntu 22.04) backup to v8.0.0 (Ububtu 24.04) system

    Solved restore ubuntu
    3
    1 Votes
    3 Posts
    780 Views
    girishG
    @gerard said in Restore v7.7.2 (Ubuntu 22.04) backup to v8.0.0 (Ububtu 24.04) system: The release notes state an "initial support for 24.04" that doesn't sound like it's fully supported yet. It should mostly work but we are just being a bit cautious here There's a limit to how many VPSs we can test the installation on. We tested on the popular ones and seems to work, but one never knows. The upgrade path for you would be to upgade to v8. Then later in 2-3 weeks time when v8 is considered more stable, you can migrate to a fresh ubuntu 24 with cloudron backups.
  • cloudron wont install. weird log

    Solved installation proxmox lxc kvm
    19
    3
    1 Votes
    19 Posts
    4k Views
    girishG
    @linuxpowerhouse no worries, welcome to cloudron
  • Volume resized, how does cloudron recognise it?

    Solved volume resize resize2fs
    13
    0 Votes
    13 Posts
    3k Views
    E
    This was resolved overnight - I am not sure how, but now the volume shows again normally. However, it opened up a new problem with Nextcloud, which I have posted in a new thread there.
  • Trouble with IPv6 (was "HELP NEEDED URGENTLY") !!!

    Solved networking ipv6
    39
    2
    1 Votes
    39 Posts
    9k Views
    matix131997M
    @mmtrade Okay, after a thorough analysis of my account. I have a VPS the cheapest, where I could not change the IP address. It remains technical support to solve this and as you in which you manage the server you have the task of securing the server.
  • trying to connect my domain

    Solved digitalocean domains dns
    5
    1 Votes
    5 Posts
    1k Views
    girishG
    https://my.hussainwh.info works for me. Note that for https://hussainwh.info to work, you have to install an app on that domain. When there is no subdomain , it's called the bare/naked/apex/root domain .
  • Cloudflare R2 backup fails, NoSuchKey

    Solved cloudflare
    5
    1 Votes
    5 Posts
    2k Views
    B
    Praise for Cloudron's backup system: This is amazing! Digital Ocean charges 30% of the cost of the droplet for daily backups. If your droplet uses Cloudron, you can just use the built in backup to R2 for free and could even have it backup multiple times per day. So cool. Amazing cloudflare is offering so much free storage with r2 as well. I guess eventuallly they may change this but Cloudflare makes integrations so easy it seems trivial to just switch things over to s3 or Backblaze if that time comes. That said, I guess I haven't had to restore from a backup before so this is more just praise for the setup ease but I have faith in Cloudron team based on care I see with the product and in this forum!
  • No reconnection via Ethernet if connection is lost

    Solved networking
    9
    1 Votes
    9 Posts
    2k Views
    B
    @girish Finally, I would like to say that I haven't quite figured out what the problem was. I had used Cloudron bare metal. In the last few days I switched to Windows Server and have Cloudron running in a Linux VM via Hyper V. I then assigned a manual IP there and the problem no longer occurs. I guess it would have been fixed before with a manual IP as well.
  • Clone backup into different app

    Solved backups clone
    2
    0 Votes
    2 Posts
    699 Views
    girishG
    This is not possible, no. The structure of data of both the apps are quite different. Also, when you backup Cloudron apps, the code is not part of the backup. LAMP app is sort of a special case here since the code is part of the "data" and part of backup . You should be able to migrate it manually though. Import database and copy over the needed files.
  • migrate ip

    Solved linode networking migration
    5
    1 Votes
    5 Posts
    1k Views
    J
    @girish Thanks for answering, I will try it and if I still face any issue, I will update by starting my own thread.
  • Can not update the Rocket Chat App

    Solved
    10
    1 Votes
    10 Posts
    1k Views
    G
    @girish it works! Thanks a lot.
  • Port opening question

    Solved troubleshooting port
    3
    1 Votes
    3 Posts
    1k Views
    A
    you can check it your self with GRC shields up https://www.grc.com/x/ne.dll?bh0bkyd2
  • mysql won't start upon cloudron upgrade

    Solved docker troubleshooting
    7
    1 Votes
    7 Posts
    2k Views
    8
    Thank you @girish , this worked. For those coming through in the future note that cloudron-support may ask you to reboot and run again, keep an eye out for it.
  • Cloudron offline after reboot

    Solved nginx troubleshoot
    3
    1 Votes
    3 Posts
    716 Views
    C
    Many thanks, after deleting config file for freshrss the restart of nginx went OK.
  • Bunny is changing DNS nameserver IP

    Solved domains bunny
    2
    1 Votes
    2 Posts
    954 Views
    girishG
    @humptydumpty thanks for the info! Cloudron should not be affected, no. We don't rely on name servers IPs. Also, I think this is for people having vanity nameservers, which Cloudron does not support.
  • 1 Votes
    4 Posts
    946 Views
    U
    Thank you @girish - I'll test with v8 and report back thereafter in case of need.
  • New login notification email - Turn off?

    Solved oidc notification
    4
    1 Votes
    4 Posts
    333 Views
    U
    Thank you @girish - Sounds promising. Looking forward to v8.