Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.3k Topics 23.8k Posts
  • Does Cloudron require an IP4?

    Solved networking ipv6
    3
    1 Votes
    3 Posts
    471 Views
    girishG
    It is as @humptydumpty said. Cloudron 8 (not yet released) has IPv6 only support.
  • sudo: unable to resolve host Cloudron: Name or service not known

    Solved ssh backups
    3
    0 Votes
    3 Posts
    727 Views
    R
    @girish got it, thanks
  • Certificate install failures in Event Log

    Solved certificates letsencrypt
    3
    1 Votes
    3 Posts
    745 Views
    S
    @girish Confirming that the issue was unrelated. It was very helpful to be able to manually refresh certificates and then view the log files. Thanks!
  • Azure's Automatic Guest Patching and Cloudron

    Solved azure ssh
    4
    1 Votes
    4 Posts
    994 Views
    girishG
    @Ritesh yeah, I would disable it. It's not required for a Cloudron install.
  • Linode - upgrade Cloudron to Ubuntu 22.04 & NextCloud 28/29

    Solved linode
    3
    1 Votes
    3 Posts
    694 Views
    girishG
    @overholt said in Linode - upgrade Cloudron to Ubuntu 22.04 & NextCloud 28/29: It looks like Akamai/Linode does support 22.04 now We weren't aware that Linode was providing Cloudron via their Marketplace. Great to hear
  • 1 Votes
    21 Posts
    2k Views
    D
    @girish Thank you very much !
  • Lost Server Access to Cloudron Before Deleteing Apps

    Solved appstore
    3
    1 Votes
    3 Posts
    711 Views
    aessenA
    @nebulon @girish and @nebulon I know you two are so busy and so I apologise for not following up on this. I eventually was able to resolve this matter, though how remains a bit of a mystery but I think I just had to wait for the state to reset on its own. Anywho, sorry for not getting back to you on this.
  • less permissive volume sharing

    Solved
    9
    0 Votes
    9 Posts
    2k Views
    R
    @girish Well, it wasn't exactly a problem. I was just asking an important question, and wanted a confirmation that I guessed the right answer.
  • backup failed - 3 times in one week period

    5
    0 Votes
    5 Posts
    1k Views
    humptydumptyH
    @subven I've had issues with Contabo before (slow disk speeds, network issues, etc) but it wasn't this bad and contacting support got me nowhere. I'm definitely not getting what I'm paying for, so I'm spending the day reading up on server resources and comparing that to my actual usage. I'm debating which Hetzner plan(s) to get: one beefy or two small VPS' shared or dedicated vCPU whether to self-host internal-use apps on-premise at work This whole project has been on hold waiting on CR 8 (multiserver support) and how that's going to work out. It doesn't look like I can delay this any longer though if daily backups keep failing. I ran into this blog post which seems to suggest I might be overpaying for actual usage: https://runcloud.io/blog/scaling-ram-cpu BTW, my Contabo disk speeds are pathetic. I'm on their NVME plan and it's slower than a standard 2.5" SSD. This is from Cloudron's system info page: [image: 1716833212322-19afd134-7fa2-4990-9e82-2363186dda57-image.png] I dug up some old posts of mine (this and this) about the slow disk speeds and just noticed it's been a year since then. Time sure flies!
  • Ubuntu-server 24.04

    Solved installation ubuntu
    5
    1 Votes
    5 Posts
    1k Views
    jdaviescoatesJ
    @alwi said in Ubuntu-server 24.04: pardon. https://gnulinux.ch/windows-11-produktschluessel Um, that's irrelevant, the correct link was https://gnulinux.ch/cloudron-1-einfuehrung
  • App Store - Secondary domain on Free Sub

    Solved appstore subscription installation
    3
    1 Votes
    3 Posts
    769 Views
    S
    @girish Absolutely! No problem, I'll shoot you guys an email at that address. Thank you!
  • run out of disk space

    Solved installation disk usage
    17
    1 Votes
    17 Posts
    4k Views
    necrevistonnezrN
    Yes, that’s a build-in docker command that you can run in your ssh terminal
  • Cloudron Installation on a fresh AWS does not work

    Solved aws installation
    5
    1 Votes
    5 Posts
    1k Views
    V
    Setup script hanged in the earlier cases.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Customize PostgreSQL settings/limits

    Solved postgresql disk space configuration
    6
    1 Votes
    6 Posts
    2k Views
    M
    @girish perfect, thanks - appreciate it! I'm almost certain there could be ways to improve those queries, but it's always better to have a failsafe in place
  • 1 Votes
    2 Posts
    504 Views
    girishG
    @uwcrbc said in My App domain filter with unused domains / external domain: At the moment, filtering per domain shows the list of domains configured on the Cloudron server regardless whether there is an app using it or not. Right, this is how it works currently. The same is possible for All States / Groups as well. Just because there are no apps to list, the item does not get hidden. This can be confusing or not depending on user expectations. It also does not allow to filter for proxy app'ed "external" domains. In the common case, the proxy URL is an IP address and not a domain. In fact, the thing is a URL and not a domain (so we cannot put it in the filter).
  • Frequent Backup errors

    Solved backups
    2
    0 Votes
    2 Posts
    437 Views
    girishG
    @mic-testing-123 We have replied from there asking for more info. (specifically the backup backend and the backup logs).
  • Error when uninstalling app

    Solved dns namecheap
    3
    1 Votes
    3 Posts
    749 Views
    M
    That fixed it, the home IP wasn't whitelisted. Thanks for your help
  • 1 Votes
    12 Posts
    3k Views
    P
    There it is ! it worked! Created a Type A DNS record for my.poisonbrainbeats.com needs to point to my IP address [IPV4] DId the same for a Type AAAA DNS record for my.poisonbrainbeats.com that points to my IPV6 address.
  • 0 Votes
    17 Posts
    3k Views
    C
    Response from IWP: https://support.infinitewp.com/support/tickets/497259 "I had a developer look into this issue, and he confirmed that our code was having trouble detecting the HTTP Loopback request. So, I kindly request you ignore the HTTP loopback status on your IWP admin panel."