Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

3.6k Topics 25.8k Posts

Get help for your Cloudron

  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    11k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • Emails undeliverable to Yahoo and Outlook - DMARC rejection

    Unsolved dkim email
    2
    2
    0 Votes
    2 Posts
    22 Views
    jamesJ
    Hello @beardmancer Your DKIM is located here: dig txt cloudron._domainkey.iantompkins.com +short "v=DKIM1; t=s; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCwsjYfrPtC3N9FLin73CHC/ntmYzw6LPM/v+iloRCYwzUg667kuglFZ3COBmgUlVH+JvodDbmq3a2aFqCo6NSNo48RmsUmUi9uwAcynkqcbVpTA2WepxIOTzBrzk+RGhATE4LvGHnzNngsIple+87nG043BDUTV41lFGTpjNQQuQIDAQAB" [image: 1780132568764-02983b6a-f58f-43f7-a1c3-85af41a28a40-image-resized.jpeg] I would advise setting up IPv6. Many times it has been reported that certain providers deny mail servers that do not have an IPv6.
  • 2FA sync via Cloudron Connector not working

    Unsolved
    2
    1 Votes
    2 Posts
    34 Views
    jamesJ
    Hello @teiluj Thanks for reporting. It could be that the CSA remembers the 2FA status and propagates it to the CSB, thus the 2FA not needed when CSA already validated that. But that is an assumption. We will have to look into reproducing this.
  • File Manager shows empty /app/data

    Unsolved filemanager
    7
    2 Votes
    7 Posts
    78 Views
    jamesJ
    Hello @günter @Günter said: I restarted the "Filemanager" service, I restarted the whole machine. Via Web-CLI I can access the /app/data directories without any issues. When the Filemanager is opened on a Volume ("Volumes" -> "⋅⋅⋅" per volume -> "File manager") it also works fine and shows the content of all the apps in that volume. Just to confirm: view from web terminal of an app, working view from web file manager over the volume view https://my.$DOMAIN.$TLD/#/volumes, works view from web file manager from the app, still not working? I tried to reproduce this with these steps: attaching a new disk to my Cloudron server made the disk a ext4 with mkfs.ext4 "/dev/disk/by-id/scsi-0Linode_Volume_dev-volume" in the dashboard created the volume as ext4, named it dev-volume moved a fresh LAMP app default storage to Volume - dev-volume Subdirectory lamp could view the files with the Web File Manager from the app, volume and web terminal view confirmed by creating a dev.txt with the Web File Manager and checking with ssh if the file exists on the volume also tested without a Subdirectory Was not able to reproduce this. If the issue still persists, please contact support@cloudron.io so we can analyse this issue more detailed.
  • mysql -> "too many connections"

    Unsolved mysql
    2
    1 Votes
    2 Posts
    33 Views
    jamesJ
    Hello @philkunz Can you please share the logs of the database that logs this?
  • 1 Votes
    6 Posts
    63 Views
    girishG
    Whoops, this should be fixed now. We made a bad fix couple of days ago in cloudron.io, and it was providing incorrect subscription information.
  • Error - Error getting IP of mysql service

    Solved upgrade mysql
    3
    1
    1 Votes
    3 Posts
    28 Views
    J
    This was handled via support . The issue was related to docker storage corruption. Recreating docker images fixed it . And for the record, the issue was not related to 9.2 but 9.0.17 and still had ubuntu 20.04.
  • backup has started failing

    Solved backups
    4
    2 Votes
    4 Posts
    117 Views
    A
    Not sure exactly the cause, however the app being backed up was peertube, and a update was scheduled and failed around the same time. The fix was deleting the corrupt file in the snapshot folder on my truenas from shell. Then re-running the backup
  • Cloudron v9.2.0 makes app-menu items disappear

    Solved gui cloudron
    5
    2
    0 Votes
    5 Posts
    100 Views
    jamesJ
    Hello @imc67 A surfer app that I just installed on 7.2 does have the admin note: To access the admin interface, visit /_admin.
  • BoxError: Another backup task is in progress: Update task is active

    Solved backups
    3
    1 Votes
    3 Posts
    102 Views
    J
    Please re-open the topic if you hit the problem in the latest releases.
  • Mail app - FTS indexing fails on mailboxes with large attachments (HTTP timeout)

    Unsolved mail solr
    3
    3 Votes
    3 Posts
    179 Views
    P
    Hello, any update on this, I am looking forward to finding what else is hiding behind the problem. Sorry for all the work.
  • permission issue after installtion with hardened umask

    Unsolved platform
    4
    1 Votes
    4 Posts
    119 Views
    J
    Given that nodejs is really meant for cloudron only, maybe this can simply be installed in the yellowtent home directory itself Maybe this will get solved by moving box code into it's own container as well.
  • client_max_body_size 2m in /api/ location blocks the large blocklists

    Unsolved api nginx
    9
    1 Votes
    9 Posts
    211 Views
    robiR
    @james Thank you for the offer James! @imc67 There is a loving community here for useful Cloudron solutions and you have one there by your own account. I am sure we can find help making a custom community app and possibly even a maintainer who will use it and love it daily. Like @timconsidine who has been scratching his own itches for some time, you did too and I for one am grateful for that!
  • 1 Votes
    7 Posts
    232 Views
    F
    Hi, The issue is fixed now. I backed up /etc/docker/daemon.json, deleted it, then ran: systemctl daemon-reload systemctl restart docker Docker is now running again and Cloudron/apps are accessible. Thanks for your help!
  • Bug Report - UI inconsistensy on custom Udp Port

    Moved Solved
    8
    1 Votes
    8 Posts
    170 Views
    nebulonN
    Great catch! This is fixed for the next release with https://git.cloudron.io/platform/box/-/commit/5e2b531d9bc4fc180395b58c704b1ee083b0aa5f
  • 1 Votes
    16 Posts
    622 Views
    L
    @joseph thank you so much! What a wild ride this was - I found the smoking gun by checking package manager logs: On 2026-03-29 21:23:20 I installed prometheus-node-exporter to ship metrics to my Grafana monitoring stack - apparently the workflow also installed iptables-persistent which installed netfilter-persistent as a dependency. why, I don't know - but lesson learned.
  • Docker service is failing, cannot access dashboard

    Solved docker
    4
    2 Votes
    4 Posts
    91 Views
    jamesJ
    Hello @tyren_bm That is great to read! On another cautious note from me, Ubuntu 22 will be EOL May 2027. I know this is still one year into the future, but time is fleeting. You might want to upgrade your Ubuntu 22 to 24. Since Cloudron version 10 will also come with support for Ubuntu 26 this would mean that you'd only have to upgrade from 24 to 26 and not 2x versions when the time comes.
  • Issues with ChangeDetection and UptimeKuma

    Unsolved networking dns
    11
    0 Votes
    11 Posts
    408 Views
    jamesJ
    Hello @anthony-tran Can you restart the uptimeKuma app and provide us the logs from the web log viewer pasted to https://paste.cloudron.io/ ?
  • DNS Problem After Backup and restore -invalid api password

    Unsolved restore netcup dns
    6
    1 Votes
    6 Posts
    232 Views
    girishG
    @sponch it's possible to slow down but we have to know what the rate limit is. I cannot find anything in our docs about this. Do you have happen to be in touch with their support?
  • Cloudron won't update - No backup site for update

    Solved backup update
    27
    0 Votes
    27 Posts
    2k Views
    potemkin_aiP
    I was under impression I'm quite clear... I don't think the decision made by authors correct. I'm forced to do the backup, even though there is no technical requirement for that. I'm forced to do the backup the way authors want, even though I have my remedies. As a result, I've just found out one Cloudron instance seriously out of date with a Docker security vulnerability in it. Just because authors decided that I have to have a backup to have automatic backup - to have my systems up to date. Not sure I follow that...