Hello @FrenchyBear Just to make sure, can you tell us what change you applied?

Haven't encountered such timeouts from thunderbird, unless the network is actually flaky. Maybe check if both ipv4 and ipv6 are setup but only one works? Could be that thunderbird (probably relying on the system's network interface selector) sometimes picks one of the two which resolves but does not route.

Not sure but are you referring to the ssh key file and the proftpd configs on the host system or within the sftp service container? The host system should not have any /etc/proftpd/ configs and the ssh key here is the one within the container. You can access the container's filesystem by docker exec -ti sftp /bin/bash Can you check the ssh key file permissions within that shell?

ohh yes thanks Cloudflare proxying is on. Turned off and all appears again- although I cannot quite work out exactly what is blocking it in cloudflare

Hello @vk182 So you would like the app proxy infront of these apps, as well as their own user management?

From support, this server was completely compromised with libprocesshider.so in ld preload . It has malware everywhere . Best to simply restore cloudron from a backup on a new server - https://docs.cloudron.io/backups/#restore-cloudron

@avatar1024 in the previous versions, one could change the backup format between tgz and rsync . We used to track the format of each backup (for restore from old backups to work). in Cloudron 9, you cannot change the backup format of a site once set. instead, you can just create a new backup site if you want another format. The migration code probably detected that you have backups in both formats. So, it would create two sites - one tgz and one rsync. That's what you are seeing .

@james @joseph thanks for your fast replies. I managed it with the hint from joseph and also created a new api token. Works well now. thnx!

ok thanks, below the result after just a few minutes, I'm not a technician but as far as I can see it's mainly mysql which is writing (I sorted Write): [image: 1764682318506-de0b4ce4-096f-4c6b-977b-dcf6574125ea-scherm-afbeelding-2025-12-02-om-14.30.00-resized.png]

@archos I wonder if the backupcleaner removed the entries from the database by mistake. Have you tried searching for the old backup in the eventlog? Maybe it hits one of the backupcleaner tasks . Just a thought.

@saikarthik I deleted the registry config. mysql -uroot -ppassword -e "DELETE FROM box.settings WHERE name='registry_config'" Then, re-run the migrations: /home/yellowtent/box/setup/start.sh After the upgrade, you can re-setup the registry . But you have to shorten the password length to < 128 chars.

@necrevistonnezr @joseph Ah, got it, thank you for clarifying. For what it's worth, I was following the upgrade guide for Ubuntu 22.04 (https://docs.cloudron.io/guides/upgrade-ubuntu-22/) which indicates that it should be active. Probably a decent number of people will follow the same trail I did: Cloudron updates to 9.x --> Notification about 20.04 EOL --> Follow 22.04 upgrade guide. If none of these folks need to worry about the collectd step, it might be worth adding a note in the 22.04 guide. The 24.04 guide also mentions collectd. While it's fresh in my mind and I'm looking at it, is there any reason I should or shouldn't go ahead and upgrade to 24.04?

@joseph Thank you. That seems to have fixed the problem.

@nostrdev you can pass -p or --port-bindings to cloudron install . It will query it. You can also pass directly using -p NEO4J_BROWSER_PORT=someportnumber,BOLT_BROWSER_PORT=anotherport .

The mysql db was corrupt beyond repair. I reimported from a back up and things are good.

@Teiluj said in 2FA enforcement issue on Cloudron 9.0.13: (major issue) 2FA enforcement does not work. Fixed in https://git.cloudron.io/platform/box/-/commit/76f2c5f9fc7ea673ddbe02e5aed9e691c85cd5c6 Thanks for reporting!

@woolfdrs3 It seems the server is running on OpenVZ which Cloudron doesn't actively support. However, it works after I added this workaround: # cat /etc/systemd/system/docker.service.d/openvz.conf [Service] Environment="DOCKER_IGNORE_BR_NETFILTER_ERROR=1"

@simplo thanks for reporting, fixed now - https://git.cloudron.io/platform/box/-/commit/fda393b5e148340e2dc138f31a5a6443fa8d0ee3

All the apps are back, thanks for your support !