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Get help for your Cloudron

  • Docs

    Pinned Moved
    21
    2 Votes
    21 Posts
    10k Views
    girishG
    @taowang thanks, I have made them all the same now.
  • changing domain of a cloudron subscription

    Solved appstore subscription
    4
    1 Votes
    4 Posts
    21 Views
    T
    ok thanks
  • Server crashes caused by stopped app's runner container stuck in restart loop

    Unsolved domains cron
    13
    2 Votes
    13 Posts
    142 Views
    J
    @mendoksai yes, write to me at support@cloudron.io . I can investigate.
  • Backblaze "Snapshot" folder: multiple file copies retained

    Solved backup backblaze sshfs
    27
    0 Votes
    27 Posts
    6k Views
    stalecontextS
    Had this same issue today, same storage provider (Backblaze B2). Multiple of the files in the snapshot folder had backups as old as a month and a half when my retention policy is set to one week. Also had timestamped folders that were over a month old that weren't being cleaned up.
  • Heavy CPU usage during peak and port 25 connection timeout

    Unsolved email performance
    1
    0 Votes
    1 Posts
    21 Views
    No one has replied
  • 2 Votes
    2 Posts
    36 Views
    nebulonN
    I see, I guess since I only use 24h format, the 160px was always wide enough. Fixed for next release with https://git.cloudron.io/platform/box/-/commit/a5da68a7f9fa0ef616299b36a13faba0fea2ca8a
  • Constant LDAP/OCID errors in Outlook – Timeout or Server Issue?

    Unsolved email ldap timeout
    2
    1 Votes
    2 Posts
    19 Views
    nebulonN
    To narrow down the issue a bit, can you create a mailbox on Server A which uses a local account to authenticate and then setup Outlook for that mailbox? If this suffers the same issue, then it is not related to the LDAP binding between those two Cloudrons.
  • Why ExtraHosts in Docker pushed as `172.18.0.1`?

    Unsolved
    2
    0 Votes
    2 Posts
    25 Views
    potemkin_aiP
    or, could you just make it optional? In my specific case I just commented out the string to let the apps running.
  • Bug: Dashboard search for External Links indexes the URL, not the custom label

    Solved
    2
    1 Votes
    2 Posts
    30 Views
    nebulonN
    Good catch, this was an oversight. Fixed with https://git.cloudron.io/platform/box/-/commit/7d594ab0d37bf6c91a4b7971a59a452027cdf9b6
  • Error while trying to restore a backup

    Solved
    10
    0 Votes
    10 Posts
    40 Views
    nebulonN
    ah good glad you found the issue in the end
  • IMAP Connection Timeout after migration to Bare-Metal Installation

    Solved imap firewall
    5
    1 Votes
    5 Posts
    45 Views
    robiR
    @hakunamatata only things in /app/data Not sure if a file link would be backed up as a link or the full file copy it links to. @joseph ?
  • File manager: cannot rename a folder

    Solved filemanager
    3
    1
    0 Votes
    3 Posts
    23 Views
    humptyH
    I'm getting bombarded with redis connection errors causing major lag and it's why the manager isn't working right. I can rename a folder just fine with any other app. MB!
  • [UI Bug] Cloudron Dashboard Unexpected View Reset / Refresh

    Solved user interface
    4
    1 Votes
    4 Posts
    49 Views
    robiR
    @joseph thanks for looking, it's in the same window/tab that it happens.
  • Community App: CloudronVersions.json Response timeout

    Solved community
    19
    1 Votes
    19 Posts
    139 Views
    rosanoR
    Ok, I've solved this for my purposes. Seems like when I try curl -v https://bind.0data.app/CloudronVersions.json from my Cloudron, it fails. * Trying •••.••.••.••:443... * connect to •••.••.••.•• port 443 failed: Connection timed out * Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out * Closing connection 0 curl: (28) Failed to connect to bind.0data.app port 443 after 129437 ms: Connection timed out Which tells me there's some issue with loading URLs from the same server. Interestingly, if I find the internal IP via docker inspect <process> | grep '"IPAddress"' and port via docker inspect <process> | grep -A5 '"Ports"' I can call successfully load the file with curl -v -H "Host: bind.0data.app" http://<ip>:<port>/CloudronVersions.json But I have decided it's easier for me to simply host a kind of URL masking thing on another server. Anyway thanks for the help and attention from everyone who chimed in ️
  • Notifications view doesn't have a vertical scrollbar

    Solved notifications ui scroll
    2
    1
    2 Votes
    2 Posts
    26 Views
    nebulonN
    Thanks for reporting, looks like that slipped through but is fixed then with https://git.cloudron.io/platform/box/-/commit/1586a286d85b3e097954c1345e6d19d4b179becb
  • Can't run cloudron update for an app in error state

    Solved docker custom image
    8
    1 Votes
    8 Posts
    79 Views
    J
    @ekevu123 said: The Cloudron team can say for sure, but I believe it does - backups don't get deleted when you uninstall an app. I think I used this method before in a different setting. this is correct/
  • Community App: CloudronVersions.json not resolved

    Solved community
    6
    1
    1 Votes
    6 Posts
    69 Views
    J
    you have not set a value for medialinks ! Or one that is accessible. In CloudronManufest,json. Yeah that was the second mistake. Before, I got the message "Invalid manifest: mediaLinks is empty in manifest" I had a cryptic message like: "Could not resolve CloudronVersions.json from url". In the end, my CloudronVersions was wrong, and the error message before was not helpful. However, the medialinks error message was For this one: CloudronVersions.json needs to be publicly accessible also the Docker image CloudronVersions.json is public, yes Docker image is private - but it works I have the ghcr with credentials registered on the cloudron. So no issue anymore. In case you are interested in an error-message-improval-bug-hunt, I can send you a version of my "broken" CloudronVersions.json via PM - if not - I am happy now
  • how do I stop a app

    Solved userinterface
    3
    1
    1 Votes
    3 Posts
    43 Views
    N
    Thanks
  • Scaleway backup

    Solved backup scaleway
    26
    1 Votes
    26 Posts
    591 Views
    C
    In the end I used S3 compatible option to set this up successfully. IDK why I could not get the Scaleway option to work. Thanks all for your help & input
  • DKIM when external relay is configured

    Unsolved mail dkim mail relay
    6
    2 Votes
    6 Posts
    117 Views
    P
    Could you please check whether this applies to the PTR4 record as well? As I hadn’t configured it on the Cloudron – since I was using a relay – I experienced issues with incoming email delivery until I configured it. I then configured the PTR4 record and everything was solved. I know that PTR4 record is related only to outbound, but I want to figure out if there is some relationship on what happened. Thanks a lot