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3.4k Topics 23.9k Posts
  • Edit Ubuntu unattended updates config

    Solved ubuntu upgades
    2
    1 Votes
    2 Posts
    61 Views
    J
    As long as the config is in a separate file at /etc/apt/apt.conf.d/ , it should be OK.
  • Cloudron 9.0.5 doesn't show backups from version 8?

    Unsolved backups
    18
    1 Votes
    18 Posts
    525 Views
    girishG
    @svtx do you have a post/more info on this already? Would like to understand what the problem is.
  • Using alternative MX

    Solved mail
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    2 Votes
    6 Posts
    1k Views
    robiR
    @ExocortX what if you add an additional SPF for your domain? @girish there should be a way for Cloudron to have clean notifications when configs are correct. For many it’s psychological and triggering their ADHD or OCD.
  • unbound and network error Cloudron version 9.0.5

    Solved unbound netplan networking
    6
    1 Votes
    6 Posts
    136 Views
    luckowL
    @nebulon No luck, I don't have a reliable answer for you.
  • Downgrade from billing version to free

    Solved subscription
    3
    1 Votes
    3 Posts
    93 Views
    nebulonN
    As @james mentioned, things will keep running fine, however since we do not automatically downgrade to the free tier for the moment, you will not receive any app updates at that point. Just ping us at support@cloudron.io with your Cloudron ID once the subscription has ended, and we will reassign the free tier then.
  • Help Me To Update Cloudron to 9.0.5

    Solved
    3
    0 Votes
    3 Posts
    76 Views
    I
    @nebulon thanks
  • 1 Votes
    11 Posts
    347 Views
    robiR
    I think we need this feature to work for super admins from the dashboard/services page.
  • This topic is deleted!

    Solved
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    0 Votes
    1 Posts
    3 Views
    No one has replied
  • Minor UX issue in 9.0.5

    Unsolved userinterface notifications
    4
    1 Votes
    4 Posts
    140 Views
    humptydumptyH
    @scooke I have it as a "backup" browser. By that, I mean I use it when I need a fresh browser since I pin/keep open tabs from previous sessions.
  • Propagation issue on a new domain/app deployment

    Solved dns letsencrypt namecheap
    7
    0 Votes
    7 Posts
    244 Views
    nebulonN
    Ah glad you managed to get down the issue in the end.
  • Update to v9 version

    Solved update
    2
    1 Votes
    2 Posts
    146 Views
    nebulonN
    Handled via support ticket
  • Update Cloudron to 9.0.5

    Solved update
    3
    2 Votes
    3 Posts
    167 Views
    nebulonN
    Done via support
  • Is my spam filter working?

    Unsolved spam email spamassassin
    4
    1 Votes
    4 Posts
    213 Views
    nebulonN
    You should see a summary in the email header just after the X-Spam-Status one, which explains how it came to this (ham) score. This should looks something like this, with different scores of course: X-Spam-Report: * -0.0 SPF_PASS SPF: sender matches SPF record * -0.0 SPF_HELO_PASS SPF: HELO matches SPF record * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature * -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's * domain * 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily * valid * -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% * [score: 0.0000] * -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/, no * trust * [87.253.236.95 listed in list.dnswl.org] * 0.0 HTML_MESSAGE BODY: HTML included in message
  • Proposal to change "New Folder" into "Upload Folder"

    Moved Solved
    2
    1
    1 Votes
    2 Posts
    109 Views
    nebulonN
    (moving to support since this is not surfer related) This was a translation bug and already fixed in the repo, but didn't make it into the 9.0.5 release just yet. https://git.cloudron.io/platform/box/-/commit/a78799973dc2c988edf4e68f73f962d305d252f8
  • Spam Training not working

    Unsolved email spam
    8
    2 Votes
    8 Posts
    243 Views
    sponchS
    IMAP (are people still using POP?
  • DNS and VPN App

    Solved vpn dns adguard
    6
    0 Votes
    6 Posts
    258 Views
    jamesJ
    Hello @3246 Yes, as stated in the information text in AdGuard: Allowed clients A list of CIDRs, IP addresses, or ClientIDs. If this list has entries, AdGuard Home will accept requests only from these clients. Emphasis on only.
  • This topic is deleted!

    Unsolved
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    2 Votes
    0 Posts
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    No one has replied
  • My Filemanager is empty

    Solved filemanager
    3
    1
    1 Votes
    3 Posts
    144 Views
    32463
    Yes, that did it! Thanks Nebulon.
  • Restoring Backups fails

    Unsolved backups restore
    19
    1 Votes
    19 Posts
    539 Views
    philkunzP
    zfs is on the host. cloudron uses non-cow inside the vm.
  • "Check for updates" fails to find latest version of app on the app store

    Solved
    2
    3
    0 Votes
    2 Posts
    123 Views
    nebulonN
    Indeed the latest Immich version we have packaged is 2.1.0. The reason it isn't offered as an update is, because your Cloudron is not compatible with it yet. Newer Immich versions require the vectorchord Postgres extension, which is only part of Cloudron 9, which in turn is only available for users who want to early test it for the moment. But we will be start rolling it out to all users slowly this or next week.