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3.2k Topics 22.8k Posts
  • Backblaze "Snapshot" folder: multiple file copies retained

    Solved backup backblaze sshfs
    19
    0 Votes
    19 Posts
    533 Views
    humptydumptyH
    @p44 Perfect Thanks for the follow-up.
  • Restore one app's backup to another existing app?

    Solved wordpress clone backup
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    0 Votes
    5 Posts
    141 Views
    robiR
    @Beardmancer said in Restore one app's backup to another existing app?: I'm curious to know what plugin you prefer? I'll put it on my list for next time. You found it then. Only other I've used is Updraft Plus export -> import.
  • Can I reset the DKIM settings?

    Solved email dkim
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    1 Votes
    22 Posts
    3k Views
    d19dotcaD
    It's going well so far in my testing. Updated about 6 domains with the newer DKIM selector today. It'd definitely be nice to have this configurable though in the UI so we can change it in one sweep to a new DKIM selector of our choosing.
  • All recently updated & restarted apps stuck in starting in Cloudron

    Solved update
    7
    1 Votes
    7 Posts
    862 Views
    C
    @girish I had the same problem with 2 apps (one recently automatically upgraded[n8n] and another installed now [archivebox] and both reported "Starting" in the dashboard despite working URLs (status really = "Running'). systemctl restart box cleared up the dashboard. But in checking box.log, I can see where about 2 days ago, box:apphealthmonitor app health {running, stopped, unresponsive} stopped running. I did not see an error, just nothing in the log. After systemctl restart box, the entry began appearing in box.log. The only unusual aspect of my Cloudron is that I have been experimenting with a privately hosted app. FYI, that app was "Running". Hope this is helpful in figuring out what is going on.
  • Backup Restore Error - route unavailable post activation

    Solved backup restore
    19
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    0 Votes
    19 Posts
    389 Views
    jamesJ
    Hello @leemuljadi I am happy to hear this worked out as intended. If there is anything we could improve in the documentation please let me know.
  • Cloudron Backup for Moving to Another VPS

    Locked Solved backups restore
    17
    2 Votes
    17 Posts
    588 Views
    jamesJ
    @leemuljadi I forked your question here https://forum.cloudron.io/topic/13846/backup-restore-error-route-unavailable-post-activation Since this is now another question and issue than before. For the sake of keeping topics and solutions clean, please contiune in the new topic.
  • Questions about the central user directory in Cloudron

    Solved user directory
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    3 Votes
    5 Posts
    179 Views
    G
    Makes sense Thank you
  • PTR4 Record says Not Set

    Unsolved dns ptr records godaddy
    10
    0 Votes
    10 Posts
    204 Views
    jamesJ
    That is very abnormal. Please send a mail to support@cloudron.io and link this topic in your ticket.
  • Email is not configured properly

    Solved
    23
    1 Votes
    23 Posts
    931 Views
    P
    here too, having this problem since about 10 days... little bit annoying...
  • Cloudron falsely rejecting email based on spamhaus filters

    Unsolved mail spamhaus
    13
    2 Votes
    13 Posts
    405 Views
    d19dotcaD
    What's strange about this to me is I seem to be unaffected (so far at least), and I'm looking in Cloudron mail pages quite frequently. Not sure why but I am throwing this out there in case it has something to do with the region IP of the Cloudron servers? I'm located in Canada, in case that matters at all. I just wonder if there's a pattern for this perhaps with certain countries affected more than others, etc. Though I guess ultimately if Cloudron isn't properly accounting for blocked connections to Spamhaus and seeing a blocked connection as a listing, then that should still be fixed in the code if that's true. Sorry, ignore me I think, as I misunderstood the problem. I thought this was around Cloudron detecting that the IP of Cloudron was on the blocklist, but that would have no bearing on rejecting emails so I think I misunderstood. Sorry about that.
  • Failing to setup DNS with OVH

    Unsolved ovh dns dns setup
    13
    1 Votes
    13 Posts
    287 Views
    jamesJ
    @Njara When I run the dig NS cofident.net @127.0.0.150 on one of my Cloudron servers, I get. dig NS cofident.net @127.0.0.150 ; <<>> DiG 9.18.30-0ubuntu0.24.04.2-Ubuntu <<>> NS cofident.net @127.0.0.150 ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27068 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 1232 ;; QUESTION SECTION: ;cofident.net. IN NS ;; ANSWER SECTION: cofident.net. 294 IN NS dns102.ovh.net. cofident.net. 294 IN NS ns102.ovh.net. ;; Query time: 0 msec ;; SERVER: 127.0.0.150#53(127.0.0.150) (UDP) ;; WHEN: Fri May 23 12:58:07 UTC 2025 ;; MSG SIZE rcvd: 86 This section is missing on your part: ;; ANSWER SECTION: cofident.net. 294 IN NS dns102.ovh.net. cofident.net. 294 IN NS ns102.ovh.net. Now I am looking into your generated details https://paste.cloudron.io/imomagiruq
  • Updating cloudron to 8.3.1 + installing new app issue

    Unsolved postgresql
    10
    1 Votes
    10 Posts
    278 Views
    jamesJ
    @mathieuepitech Great analysis! @staff will be very interested about this for further improvement to circumvent such scenarios.
  • External Error - tarExtract pipeline error: invalid stored block lengths

    Unsolved backup restore
    7
    1 Votes
    7 Posts
    167 Views
    jamesJ
    @skeats you could attempt it yourself. The app is already broken so what can go wrong. There is no guide for a manual restore since this is something that should not be necessary. But in this case, sadly is. If you are not comfortable doing the following, you can contact support@cloudron.io and link this topic in the request. But you will still need to upload the backup to the cloudron server into a given location from the support. Now to the gist of it. The idea would be to install a new Lampstack app. (What is lampstack? Do you mean the LAMP app? Or is this a custom app? I just assume now you are talking about the LAMP app) Copy the extracted backup to your Cloudron server e.g. /tmp/manual-restore/ In that backup included is the Database as an .sql file and the /app/data/ files. To import the Database you would need to follow either https://docs.cloudron.io/guides/import-mysql/ and then copy all files of /tmp/manual-restore/ app-backup/data/into/home/yellowtent/appsdata/APPID/data/` This would be the "manual" way.
  • 0 Votes
    6 Posts
    191 Views
    C
    The first thing to do would be to update to the latest Cloudron version. Version 7.7 was released over a year ago. It doesn't look like an SSL issue though. Where was the Wordpress site you are trying to restore from? The same Cloudron or a different server? If it is a different server it might make more sense to install the LAMP app, extract the files to /app/data/public (checking that the files are owned by www-data), uploading the database dump via PHPmyadmin and then amending the database details in the wp-config file.
  • Several apps down after faulty automatic update to v8.3.2

    Solved nginx
    3
    1
    0 Votes
    3 Posts
    150 Views
    J
    This got fixed after rebooting the server and repairing all apps. For some reason, the server ran out of file descriptors
  • [Need full assistance] Restore WordPress admin + import existing site

    Locked Solved
    3
    0 Votes
    3 Posts
    110 Views
    J
    Dup of https://forum.cloudron.io/topic/13820/pro-plan-err_ssl_protocol_error-on-wordpress-sub-domain-certificate-says-ok-but-site-still-unreachable/
  • 0 Votes
    5 Posts
    140 Views
    J
    Dup of https://forum.cloudron.io/topic/13817/need-full-assistance-restore-wordpress-admin-import-existing-site
  • Backups page is missing the configure button

    Solved backup backups configuration permissions
    3
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    0 Votes
    3 Posts
    68 Views
    J
    Backups can only be configured by the superadmin/owner (the first user you created) . Looks like you are the admin
  • 1 Votes
    2 Posts
    70 Views
    jamesJ
    Hello @arnej @arnej said in Problem with setting up a VPN tunnel from on premises machine to Cloudron in Cloud: With that VM, our local machine was able to establish a connection. This sentence confuses me a little. A You did set up a VM on Hetzner with a Wireguard server and connected your on premise computer with that server B You did connect a Hetzner VM to the Cloudron Wireguard @arnej said in Problem with setting up a VPN tunnel from on premises machine to Cloudron in Cloud: Do you have any idea why that may be? Could this maybe be an issue with IPv6 and IPv4? Can you share some insights if you use IPv6 local and in Cloudron?
  • 1 Votes
    3 Posts
    80 Views
    BrutalBirdieB
    hey @CadeHenschen there are very specific documentations and step-by-step guides for distribution upgrades: See here: https://docs.cloudron.io/guides/upgrade-ubuntu-20/