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  • Upgrade to 9.0.12 failing

    Solved
    5
    0 Votes
    5 Posts
    115 Views
    robiR
    It may no longer be relevant since it successfully updated to 9.0.13. Seems to be related to an early version of CCAI. I've since updated it. box:tasks updating task 22301 with: {"percent":72.23846153846154,"message":"Snapshotting app ccai.toldyouso.com"} Nov 25 21:14:20 box:backuptask fullBackup: app ccai.toldyouso.com backup finished. Took 0.003 seconds Nov 25 21:14:20 box:locks write: current locks: {"box_update_task":null} Nov 25 21:14:20 box:locks release: app_backup_ef83ce0c-414b-49f1-969f-ecd520962d56 Nov 25 21:14:20 box:tasks setCompleted - 22301: {"result":null,"error":{"message":"Error creating config.json: ENOENT: no such file or directory, open '/home/yellowtent/appsdata/ef83ce0c-414b-49f1-969f-ecd520962d56/config.json'","reason":"FileSystem Error"},"percent":100} Nov 25 21:14:20 box:tasks updating task 22301 with: {"completed":true,"result":null,"error":{"message":"Error creating config.json: ENOENT: no such file or directory, open '/home/yellowtent/appsdata/ef83ce0c-414b-49f1-969f-ecd520962d56/config.json'","reason":"FileSystem Error"},"percent":100} Nov 25 21:14:20 box:taskworker Task took 896.054 seconds Nov 25 21:14:20 BoxError: Error creating config.json: ENOENT: no such file or directory, open '/home/yellowtent/appsdata/ef83ce0c-414b-49f1-969f-ecd520962d56/config.json' Nov 25 21:14:20 at Object.writeConfig (/home/yellowtent/box/src/apps.js:3071:15) Nov 25 21:14:20 at snapshotApp (/home/yellowtent/box/src/backuptask.js:340:16) Nov 25 21:14:20 at uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:351:11) Nov 25 21:14:20 at backupAppWithTag (/home/yellowtent/box/src/backuptask.js:393:32) Nov 25 21:14:20 at Object.fullBackup (/home/yellowtent/box/src/backuptask.js:569:56) Nov 25 21:14:20 at process.processTicksAndRejections (node:internal/process/task_queues:105:5) Nov 25 21:14:20 at async updateBox (/home/yellowtent/box/src/updater.js:183:13) Nov 25 21:14:20 Exiting with code 0 @girish hope you can make this more resilient
  • Clourdon 9 Password Reset - seems to cause an error

    Solved dashboard
    3
    1
    1 Votes
    3 Posts
    38 Views
    marcusquinnM
    @nebulon thanks, should have thought of that - yes, hard refresh makes it go away. prob needs some file versioning to force the new to load.
  • client is invalid on gitea instances

    Solved oidc
    3
    1
    1 Votes
    3 Posts
    26 Views
    SansGuidonS
    I also had similar issues as soon as I migrated to Cloudron 9.x and after a while or maybe after successful login attempts with an alternative auth flow, I had no longer any issues authenticating through OpenID. weird indeed but I have noticed similar complains about Cloudron 9 and OIDC in other threads.
  • Apps stuck in “Configuring” due to failed infrastructure upgrade

    Unsolved
    2
    1 Votes
    2 Posts
    32 Views
    jamesJ
    Hello @nexus-ai-solutions and welcome to the Cloudron Forum It seems this is similar to https://forum.cloudron.io/topic/12500/after-update-8-0-5-all-services-wont-run-and-apps-wont-run-too-it-happen-7am-this-morning Can you please check that? If you run the following command manually: docker network rm -f cloudron what is the output?
  • Table 'box.backupSites' doesn't exist

    Solved
    4
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    1 Votes
    4 Posts
    47 Views
    A
    --troubleshoot gave everything as "ok" however: root@my ~ # cloudron-support --check-db-migration /usr/bin/cloudron-support: unrecognized option '--check-db-migration' Running the start.sh fixed the backups page issue, and now the updates appear to be running (and the error is gone) thankyou!
  • prefix must be a string

    Solved restore
    18
    2
    1 Votes
    18 Posts
    284 Views
    girishG
    @ghosted @mdc773 9.0.13 has the fix .
  • Mailboxes since 9.0.10

    Solved userinterface mail
    10
    2 Votes
    10 Posts
    169 Views
    girishG
    This is fixed in 9.0.13 .
  • Update 9.0.11 Broke Services

    Solved services
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    0 Votes
    7 Posts
    155 Views
    girishG
    @ghosted said in Update 9.0.11 Broke Services: It was THOUSANDS of lines, currently had a production instance, so needed it back up asap. This is fixed now . Was a bug in the polling in the UI.
  • Upgrading from Ubuntu 20.04 to 22.04 and get errors..

    Solved ubuntu upgrades
    10
    1 Votes
    10 Posts
    117 Views
    swheeler78S
    Thank you.
  • 1 Votes
    4 Posts
    120 Views
    d19dotcaD
    @girish said in Attempted to restore Cloudron 9.0.12, receiving error when loading backup configuration and hitting Restore button: @d19dotca I tried to reproduce this but I couldn't figure where to set this IP allowlist in iDrive e2. Maybe it's only for paying customers since I am on the trial plan ? Hi Girish. This link can help, assuming it isn’t gated to paying customers (I’m not sure if it is or not), but hopefully this provides some instructions for setting up an allowlist. https://www.idrive.com/s3-storage-e2/faq-buckets#ip-allowlisting I suspect you’re right though, that it is sending back a non-XML response to provide a response message that it’s forbidden from accessing it. I understand this use-case may be rare, but I think if there’s a way to improve that error handling, it may help others too because at first glance it’s really not clear where the issue could be coming from.
  • How do you create app links in 9.0.7?

    Solved app link
    3
    1 Votes
    3 Posts
    35 Views
    ChristopherMagC
    Thank you!
  • Mail service restart

    Solved mail
    3
    1 Votes
    3 Posts
    44 Views
    potemkin_aiP
    @joseph thanks! No, no errors inside of docker image logs. /home/yellowtent/platformdata/logs/mail/*.log - from what I can see, that is the same logs I can see inside of Docker - so I would say there are no (error) logs - from all of the perspective, the server looks perfectly normal... except that it doesn't accept user's messages... I would hope that you bring updated Dovecot to Cloudron 9 and it will self-resolve, but better will just do a restart for the time being...
  • Since update to v8.2.1 backups fail with "Too many empty directories"

    Solved backups rsync
    37
    2 Votes
    37 Posts
    7k Views
    J
    @mononym I recently had to clean up a customer's server . The preview dir had over 230k empty dirs! # wc -l /tmp/deleted_dirs.txt 231605 /tmp/deleted_dirs.txt
  • Error: Domain nameservers are not set to NameCheap

    Solved dns namecheap
    9
    1 Votes
    9 Posts
    96 Views
    jamesJ
    @shrey said in Error: Domain nameservers are not set to NameCheap: Sorry, my first time with this sort of Subdomain delegations. Subdomain delegation can be very, very tricky. Not all DNS providers even support this. I know that DigitalOcean is very straight forward with adding a subdomain as full Domain and works well. But for example Cloudflare or Hetzner do not even allow adding e.g. subdomain.DOMAIN.TLD as a DNS entry.
  • Update 9 - OpenID Broken - VPS OVH

    Solved oidc locale
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    1 Votes
    9 Posts
    150 Views
    girishG
    @SDEInfo fixed with https://git.cloudron.io/platform/box/-/commit/e87d2e1218ce0e6d5a9ee89e57976e459b73c7d4
  • not all email received

    Solved email spamhaus
    11
    1 Votes
    11 Posts
    366 Views
    girishG
    @trend-1 our mail server was having the same trouble. DO has blocked outbound port 25 (ipv6) wholesale on the network and it doesn't look like they make exceptions. So, the mail server tried to send via ipv6 (haraka prefers ipv6 by default) and wait for sometime to fail. It then tried ipv4 after. For my other VPS, which has IPv6, email was getting blocked in various places anyway because of the "open resolver" issue of IPv6. So, I think 9.0.12 fixes it. Works on both my servers.
  • 2 Votes
    3 Posts
    183 Views
    R
    FYI this https://forum.cloudron.io/post/39865 is the proper and working way to enlarge /dev/sda3 even on a running srvr.
  • Cloudron 9.0.11 bug: adding redirection in Surfer doesn't resolve

    Solved redirection
    3
    1 Votes
    3 Posts
    83 Views
    J
    might be an issue with: https://forum.cloudron.io/topic/14359/cloudron-9.0-beta-bug-reports/151?_=1763769454970
  • Unable to update because low space is reported...

    Solved ubuntu disk space update
    9
    1 Votes
    9 Posts
    185 Views
    scookeS
    @Beardmann coffee. Drink coffee. Helps me.
  • Increase upload max size in Nextcloud

    Solved
    16
    0 Votes
    16 Posts
    3k Views
    S
    Okay, so after some testing I still don’t know why the changes in htaccess disappear. But on one server it works fine, and on the other it reports a 5 GB file size limit — no idea why. At least normal uploads in the web interface now work. However, all my previous tests failed because I was always testing with a shared link that has edit rights. With that, I still get a 413 error and the following message: BadRequest – Expected file size of 3099309687 bytes, but 0 bytes were read (from the Nextcloud client) and written (to the Nextcloud storage). This can be caused by a network issue on the sending side or a writing issue on the server side. So it seems that the upload limit only works for regular logged-in uploads, but not for uploads via share links. Any idea what might cause this difference? Guess this is a nextcloud issue.