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3.2k Topics 22.9k Posts
  • 0 Votes
    4 Posts
    99 Views
    nebulonN
    oh that is true, I forgot about Cloudron 7 not being supported/tested on Ubuntu 24. So then yes you have to first install Ubuntu 22, then restore Cloudron, then update Cloudron, then follow the guide at https://docs.cloudron.io/guides/upgrade-ubuntu-24/
  • Uninstall Domain Error Stops App Uninstall

    Solved dns uninstall error
    3
    0 Votes
    3 Posts
    66 Views
    J
    Right, if you lost control of the domain. Switch the Domain provider in Domains view to manual or noop.
  • 535 5.7.8 Authentication failed - SMTP Error

    Unsolved ratelimit security smtp authentication
    11
    0 Votes
    11 Posts
    157 Views
    W
    @james I have sent the logs in the private message.
  • Move Cloudron... 1 app of 14 uses manual DNS

    Solved dns migration
    4
    2 Votes
    4 Posts
    91 Views
    d19dotcaD
    @Shai You would need to edit your local computers /etc/hosts file and add in the old IP address of the previous Cloudron install for the domain name that you’d type in the browser bar. Then you should be able to use the hostname to still access the older Cloudron server.
  • Can't remove unused domain

    Solved domains error
    2
    1 Votes
    2 Posts
    49 Views
    ShaiS
    I found that I was using that domain name as an alias for another app.
  • Stopped Apps generate Cert errors

    Solved nginx certificate
    9
    0 Votes
    9 Posts
    156 Views
    robiR
    @nebulon great, glad it's already fixed! Then a start/stop of the app will resolve it.
  • Install apps using the API?

    Solved cli
    9
    1 Votes
    9 Posts
    1k Views
    robiR
    @nebulon Very cool upgrade to the API Docs since the last time I looked. Like @BrutalBirdie said, one should be able to copy and paste the examples into n8n, modify parameters and run it!
  • App Clone Getting Stuck at Domain Propagation

    Solved domains clone error
    2
    0 Votes
    2 Posts
    61 Views
    jamesJ
    Hello @Shai The second level domain, also known as @ in most DNS providers e.g cloudron.io has a different propagation time then third level domains aka. example.cloudron.io. This could take up to 24 hours or more, depending on the hosters default TTL for the domain or what you've set. Might even be resolved now when you retry it after 7 hours.
  • VPS Security Hardening

    Solved security
    5
    1 Votes
    5 Posts
    135 Views
    L
    @james make sense! thanks for your thorough explanations
  • Reflection attack via STUN/TURN

    Solved turn firewall security
    3
    5 Votes
    3 Posts
    164 Views
    girishG
    Thanks for reporting. I have added a rule in the firewall for outbound turn - https://git.cloudron.io/platform/box/-/commit/83d7535d84791cf27e0d1ded5fe700233947a1d9
  • "Email not configured properly" with PTR4 issue

    Unsolved ptr ptr records mail
    2
    0 Votes
    2 Posts
    63 Views
    jamesJ
    Hello @aurelien-c When I run: # Ask Cloudflare about the PTR dig -x 164.172.73.196 +short @1.1.1.1 # Ask Google about the PTR dig -x 164.172.73.196 +short @8.8.8.8 I get no answer. This indicated that no PTR record has been set. From the documentation https://docs.cloudron.io/email/#ptr-record The PTR record is set by your VPS provider and not by your DNS provider.. For example, if your server was created in Digital Ocean, you must go to Digital Ocean to set the PTR record. @aurelien-c said in "Email not configured properly" with PTR4 issue: The troubleshooting section of the docs do not appear to bear fruit about this. Did you read the docs.cloudron.io/email/#ptr-record or docs.cloudron.io/email/#troubleshooting? And, did you configure the PTR in your Hoster?
  • Backblaze "Snapshot" folder: multiple file copies retained

    Solved backup backblaze sshfs
    19
    0 Votes
    19 Posts
    674 Views
    humptydumptyH
    @p44 Perfect Thanks for the follow-up.
  • Restore one app's backup to another existing app?

    Solved wordpress clone backup
    5
    0 Votes
    5 Posts
    182 Views
    robiR
    @Beardmancer said in Restore one app's backup to another existing app?: I'm curious to know what plugin you prefer? I'll put it on my list for next time. You found it then. Only other I've used is Updraft Plus export -> import.
  • Can I reset the DKIM settings?

    Solved email dkim
    22
    1 Votes
    22 Posts
    3k Views
    d19dotcaD
    It's going well so far in my testing. Updated about 6 domains with the newer DKIM selector today. It'd definitely be nice to have this configurable though in the UI so we can change it in one sweep to a new DKIM selector of our choosing.
  • All recently updated & restarted apps stuck in starting in Cloudron

    Solved update
    7
    1 Votes
    7 Posts
    897 Views
    C
    @girish I had the same problem with 2 apps (one recently automatically upgraded[n8n] and another installed now [archivebox] and both reported "Starting" in the dashboard despite working URLs (status really = "Running'). systemctl restart box cleared up the dashboard. But in checking box.log, I can see where about 2 days ago, box:apphealthmonitor app health {running, stopped, unresponsive} stopped running. I did not see an error, just nothing in the log. After systemctl restart box, the entry began appearing in box.log. The only unusual aspect of my Cloudron is that I have been experimenting with a privately hosted app. FYI, that app was "Running". Hope this is helpful in figuring out what is going on.
  • Backup Restore Error - route unavailable post activation

    Solved backup restore
    19
    1
    0 Votes
    19 Posts
    477 Views
    jamesJ
    Hello @leemuljadi I am happy to hear this worked out as intended. If there is anything we could improve in the documentation please let me know.
  • Cloudron Backup for Moving to Another VPS

    Locked Solved backups restore
    17
    2 Votes
    17 Posts
    701 Views
    jamesJ
    @leemuljadi I forked your question here https://forum.cloudron.io/topic/13846/backup-restore-error-route-unavailable-post-activation Since this is now another question and issue than before. For the sake of keeping topics and solutions clean, please contiune in the new topic.
  • Questions about the central user directory in Cloudron

    Solved user directory
    5
    3 Votes
    5 Posts
    209 Views
    G
    Makes sense Thank you
  • PTR4 Record says Not Set

    Unsolved dns ptr records godaddy
    10
    0 Votes
    10 Posts
    253 Views
    jamesJ
    That is very abnormal. Please send a mail to support@cloudron.io and link this topic in your ticket.
  • Email is not configured properly

    Solved
    23
    1 Votes
    23 Posts
    1k Views
    P
    here too, having this problem since about 10 days... little bit annoying...