Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.4k Topics 24.0k Posts
  • Cloudron 9.0.9: API request Mailboxes enablePop3 field

    Solved
    4
    0 Votes
    4 Posts
    66 Views
    jamesJ
    Hello @jkammerer I understand that backward compatibility is desired. In this specific case it was actually a bug in the previous version that the field could have been left empty in the API call and it worked. People still use pop3 and we have to accommodate for this.
  • Cloudron install but many services stop working on alibaba server

    Unsolved installation alibaba
    6
    1 Votes
    6 Posts
    115 Views
    firmansiF
    hai @guacadmin , are you using ubuntu in Alibabacloud?
  • Since Upgrade to 9.0.7 Backup not working - Minio

    Solved backups minio
    5
    0 Votes
    5 Posts
    211 Views
    J
    This was reported in the other thread. Was fixed - https://forum.cloudron.io/topic/14359/cloudron-9.0-beta-bug-reports/128
  • No emails are being sent

    Solved email dns
    4
    1 Votes
    4 Posts
    88 Views
    B
    I confirm. It work without 127.0.0.1
  • Since Upgrade to 9.0.7, adding/changing Backup Sites not possible

    Solved backups
    3
    1
    1 Votes
    3 Posts
    82 Views
    P
    Thanks a lot, that was tho Problem. I changed the user rights from Administrator to Superadmin an it's working as expected.
  • 1 Votes
    7 Posts
    275 Views
    perelinP
    Ok, based on the box.log file I got a LLM/Claude debug session going and it was pretty quick showing me, that there was a docker container (postgres) running that was attached to the Cloudron Network, but not managed by Cloudron. I think that was something I set up super early, before I understood how Cloudron works. Claude helped me dettaching it and now the update went through without issues and everything is running again. Thanks for the hint with the box.log file @joseph !
  • 1 Votes
    11 Posts
    354 Views
    jadudmJ
    @nebulon , per request: https://forum.cloudron.io/topic/14525/improving-user-experience-with-ssh-keys-for-sshfs-and-volume-mounts Many, many thanks. And, if I find anything useful, I'll update that thread. Or, this one, and cross-link.
  • [DNS] No AAAA. Checking CNAME - (AAAA): Error: queryCname ENODATA

    Solved dns
    3
    0 Votes
    3 Posts
    113 Views
    G
    Creating the AAAA DNS record for : *.mydomain.com *.my.domain.com with IPv6 address solved the problem. Thanks !
  • [Noob]Access denied: OVH DNS error 403 This call has not been granted

    Solved ovh domains
    10
    1 Votes
    10 Posts
    3k Views
    nebulonN
    Have you configured the domain from the get go with OVH and that token during Cloudron installation? If so, was the dashboard domain created correctly or did you do this manually?
  • Emails to info@cloudron.io

    Solved subscription
    3
    1 Votes
    3 Posts
    127 Views
    J
    For the future, support@cloudron.io is a better id for all billing and support queries .
  • Bug in app-backup > app-import > Cloudron SSHFS backup connection: LOST!

    Solved
    9
    0 Votes
    9 Posts
    291 Views
    nebulonN
    To update everyone here, this is fixed with https://git.cloudron.io/platform/box/-/commit/21191bdc5075bfd334c11d9ffc321e222fa0b6d4 Turns out the code would cleanup ssh identity files when a temporary mount (for the app import) gets removed, despite that key file still being used in another volume or backup site. Root cause was that the key file name was just the host of the remote, which is not unique. We have made the filenames now unique.
  • Sorting by mailbox size isn't working in Cloudron 9

    Solved
    7
    1 Votes
    7 Posts
    194 Views
    nebulonN
    Good catch, this is fixed now with https://git.cloudron.io/platform/box/-/commit/c35543af924a5cc8e82eac8c8fc0ef8139503f5a The quota sorting was also off.
  • 1 Votes
    16 Posts
    1k Views
    J
    @necrevistonnezr I guess you mean the rsync binary. Sure that will work "locally" but the real benefit of rsync (protocol) comes from having a server component. This server component will not be used with nfs mounts (the topic of this thread). If you want to use rsync just locally, there are also other tools you can use. I don't have any context more than that one sentence though I was just replying in passing.
  • Why I am not getting cloudron updates

    Solved update
    2
    1
    1 Votes
    2 Posts
    87 Views
    J
    @smitrparikh 8.3.2 is the latest stable version of Cloudron . If you are asking about Cloudron 9, it is being rolled out slowly. The update will appear in the coming weeks.
  • Redis backup error (Wallabag)

    redis backups
    6
    0 Votes
    6 Posts
    2k Views
    potemkin_aiP
    In my case it was a Redis service not being active, thanks!
  • Edit Ubuntu unattended updates config

    Solved ubuntu upgades
    2
    1 Votes
    2 Posts
    86 Views
    J
    As long as the config is in a separate file at /etc/apt/apt.conf.d/ , it should be OK.
  • Cloudron 9.0.5 doesn't show backups from version 8?

    Solved backups
    18
    1 Votes
    18 Posts
    780 Views
    girishG
    @svtx do you have a post/more info on this already? Would like to understand what the problem is.
  • Using alternative MX

    Solved mail
    6
    2 Votes
    6 Posts
    1k Views
    robiR
    @ExocortX what if you add an additional SPF for your domain? @girish there should be a way for Cloudron to have clean notifications when configs are correct. For many it’s psychological and triggering their ADHD or OCD.
  • unbound and network error Cloudron version 9.0.5

    Solved unbound netplan networking
    6
    1 Votes
    6 Posts
    225 Views
    luckowL
    @nebulon No luck, I don't have a reliable answer for you.
  • Downgrade from billing version to free

    Solved subscription
    3
    1 Votes
    3 Posts
    135 Views
    nebulonN
    As @james mentioned, things will keep running fine, however since we do not automatically downgrade to the free tier for the moment, you will not receive any app updates at that point. Just ping us at support@cloudron.io with your Cloudron ID once the subscription has ended, and we will reassign the free tier then.