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  3. Hetzner PTR Record Invalid

Hetzner PTR Record Invalid

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hetznerptr
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  • matix131997M Offline
    matix131997M Offline
    matix131997
    wrote on last edited by
    #15

    I did a comparison between the e-mail that was sent earlier, before version 8.2.0, and now.

    Before version 8.2.0
    Zrzut ekranu 2024-12-30 o 11.33.08.png
    After 8.2.0
    Zrzut ekranu 2024-12-30 o 11.33.21.png

    1 Reply Last reply
    5
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #16

      Can someone test toggling the DKIM setup to see if 8.2 can actually set it?
      Or a new sub.domain.. might help narrow it down

      Conscious tech

      1 Reply Last reply
      2
      • matix131997M Offline
        matix131997M Offline
        matix131997
        wrote on last edited by matix131997
        #17

        I had a domain that I bought accidentally with the wrong name.

        Old Domain:
        OLD DOMAIN.PNG

        New Domain:
        NEW DOMAIN.PNG

        Half of the settings are gone. 😵

        Records in DNS:
        Przechwytywanie.PNG

        1 Reply Last reply
        0
        • robiR Offline
          robiR Offline
          robi
          wrote on last edited by robi
          #18

          Did you set up and enable email for the new domain?

          EDIT: 😏

          Conscious tech

          matix131997M 1 Reply Last reply
          0
          • robiR robi

            Did you set up and enable email for the new domain?

            EDIT: 😏

            matix131997M Offline
            matix131997M Offline
            matix131997
            wrote on last edited by matix131997
            #19

            @robi Yes

            EDIT: F***, I forgot about that 😄

            1 Reply Last reply
            1
            • matix131997M Offline
              matix131997M Offline
              matix131997
              wrote on last edited by
              #20

              I enabled email. I sent email from that domain and still the same as above. And the records are like this after the launch.
              Przechwytywanie.PNG

              1 Reply Last reply
              0
              • robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #21

                Records are fine, does the Cloudron status think they're fine?

                Does the external test think the records match now?

                How are the mail headers?

                Let's not miss any testing steps after making changes..

                Conscious tech

                matix131997M 1 Reply Last reply
                1
                • d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by
                  #22

                  The Cloudron status shows everything green in my instance. The DNS records are perfectly fine. The issue is the Haraka SMTP service in Cloudron seems to no longer be signing the messages properly so they are missing DKIM signatures.

                  --
                  Dustin Dauncey
                  www.d19.ca

                  1 Reply Last reply
                  4
                  • robiR robi

                    Records are fine, does the Cloudron status think they're fine?

                    Does the external test think the records match now?

                    How are the mail headers?

                    Let's not miss any testing steps after making changes..

                    matix131997M Offline
                    matix131997M Offline
                    matix131997
                    wrote on last edited by
                    #23

                    @robi Yes, all points in the status are in green. Message headers the same as above - post #15

                    1 Reply Last reply
                    2
                    • d19dotcaD Offline
                      d19dotcaD Offline
                      d19dotca
                      wrote on last edited by d19dotca
                      #24

                      @nebulon / @girish , I think unfortunately this is coming down to a defect in 8.2.x where the DKIM signatures are not being used to sign outgoing messages.

                      I'm thinking we will need a patch for that as soon as possible, please as it's having a big impact in connecting to certain mail providers (seems to mostly be Google at the moment but I'm sure others are affected to a degree too). In the meantime, I may need to switch to a different SMTP server / relay service temporarily.

                      If there's anything I can do to help, please let me know. I can offer SSH connection into my server if you require it too. 🙂

                      --
                      Dustin Dauncey
                      www.d19.ca

                      andreasduerenA 1 Reply Last reply
                      5
                      • d19dotcaD d19dotca

                        @nebulon / @girish , I think unfortunately this is coming down to a defect in 8.2.x where the DKIM signatures are not being used to sign outgoing messages.

                        I'm thinking we will need a patch for that as soon as possible, please as it's having a big impact in connecting to certain mail providers (seems to mostly be Google at the moment but I'm sure others are affected to a degree too). In the meantime, I may need to switch to a different SMTP server / relay service temporarily.

                        If there's anything I can do to help, please let me know. I can offer SSH connection into my server if you require it too. 🙂

                        andreasduerenA Online
                        andreasduerenA Online
                        andreasdueren
                        wrote on last edited by
                        #25

                        @d19dotca said in Hetzner PTR Record Invalid:

                        @nebulon / @girish , I think unfortunately this is coming down to a defect in 8.2.x where the DKIM signatures are not being used to sign outgoing messages.

                        I'm thinking we will need a patch for that as soon as possible, please as it's having a big impact in connecting to certain mail providers (seems to mostly be Google at the moment but I'm sure others are affected to a degree too). In the meantime, I may need to switch to a different SMTP server / relay service temporarily.

                        If there's anything I can do to help, please let me know. I can offer SSH connection into my server if you require it too. 🙂

                        Of THAT could be the case that I'm currently getting lots of failing DKIM reports

                        1 Reply Last reply
                        0
                        • J joseph marked this topic as a question on
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #26

                          There is indeed a regression with DKIM signing. This is fixed now. Will get a patch release out asap.

                          KubernetesK 1 Reply Last reply
                          8
                          • girishG girish has marked this topic as solved on
                          • girishG girish

                            There is indeed a regression with DKIM signing. This is fixed now. Will get a patch release out asap.

                            KubernetesK Online
                            KubernetesK Online
                            Kubernetes
                            App Dev
                            wrote on last edited by
                            #27

                            @girish Great, thanks and happy new year !

                            1 Reply Last reply
                            1
                            • d19dotcaD Offline
                              d19dotcaD Offline
                              d19dotca
                              wrote on last edited by
                              #28

                              Hi @girish , any chance that the fix could be released today or tomorrow for those of us on 8.2.x? 🤞

                              Also I’m sure you already have this being tracked for the future but I wanted to at least write down my suggestion: I think if possible it may be a great time to add some more automated test cases for the email functionality in order to make sure the DKIM signature exists in messages as an example.

                              --
                              Dustin Dauncey
                              www.d19.ca

                              1 Reply Last reply
                              4
                              • girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #29

                                @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                                avatar1024A KubernetesK 2 Replies Last reply
                                4
                                • girishG girish

                                  @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                                  avatar1024A Offline
                                  avatar1024A Offline
                                  avatar1024
                                  wrote on last edited by
                                  #30

                                  @girish said in Hetzner PTR Record Invalid:

                                  @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                                  It works indeed 🙂 thank you for the speedy fix!

                                  1 Reply Last reply
                                  2
                                  • girishG girish

                                    @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                                    KubernetesK Online
                                    KubernetesK Online
                                    Kubernetes
                                    App Dev
                                    wrote on last edited by Kubernetes
                                    #31

                                    @girish Great work, thank you very much for the quick fix and release. I just updated and tested and the crash doesn't show up again and DKIM is also working.

                                    Always glad to post real defects 🙂

                                    1 Reply Last reply
                                    5
                                    • d19dotcaD Offline
                                      d19dotcaD Offline
                                      d19dotca
                                      wrote on last edited by d19dotca
                                      #32

                                      Confirmed, it seems to be much better now. Thank you so much for the quick turnaround on that! Great job! 👏

                                      https://unspam.email/results/6edDuKodjB

                                      --
                                      Dustin Dauncey
                                      www.d19.ca

                                      1 Reply Last reply
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