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  3. Hetzner PTR Record Invalid

Hetzner PTR Record Invalid

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hetznerptr
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  • matix131997M Offline
    matix131997M Offline
    matix131997
    wrote on last edited by matix131997
    #17

    I had a domain that I bought accidentally with the wrong name.

    Old Domain:
    OLD DOMAIN.PNG

    New Domain:
    NEW DOMAIN.PNG

    Half of the settings are gone. 😵

    Records in DNS:
    Przechwytywanie.PNG

    1 Reply Last reply
    0
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by robi
      #18

      Did you set up and enable email for the new domain?

      EDIT: 😏

      Conscious tech

      matix131997M 1 Reply Last reply
      0
      • robiR robi

        Did you set up and enable email for the new domain?

        EDIT: 😏

        matix131997M Offline
        matix131997M Offline
        matix131997
        wrote on last edited by matix131997
        #19

        @robi Yes

        EDIT: F***, I forgot about that 😄

        1 Reply Last reply
        1
        • matix131997M Offline
          matix131997M Offline
          matix131997
          wrote on last edited by
          #20

          I enabled email. I sent email from that domain and still the same as above. And the records are like this after the launch.
          Przechwytywanie.PNG

          1 Reply Last reply
          0
          • robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #21

            Records are fine, does the Cloudron status think they're fine?

            Does the external test think the records match now?

            How are the mail headers?

            Let's not miss any testing steps after making changes..

            Conscious tech

            matix131997M 1 Reply Last reply
            1
            • d19dotcaD Offline
              d19dotcaD Offline
              d19dotca
              wrote on last edited by
              #22

              The Cloudron status shows everything green in my instance. The DNS records are perfectly fine. The issue is the Haraka SMTP service in Cloudron seems to no longer be signing the messages properly so they are missing DKIM signatures.

              --
              Dustin Dauncey
              www.d19.ca

              1 Reply Last reply
              4
              • robiR robi

                Records are fine, does the Cloudron status think they're fine?

                Does the external test think the records match now?

                How are the mail headers?

                Let's not miss any testing steps after making changes..

                matix131997M Offline
                matix131997M Offline
                matix131997
                wrote on last edited by
                #23

                @robi Yes, all points in the status are in green. Message headers the same as above - post #15

                1 Reply Last reply
                2
                • d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by d19dotca
                  #24

                  @nebulon / @girish , I think unfortunately this is coming down to a defect in 8.2.x where the DKIM signatures are not being used to sign outgoing messages.

                  I'm thinking we will need a patch for that as soon as possible, please as it's having a big impact in connecting to certain mail providers (seems to mostly be Google at the moment but I'm sure others are affected to a degree too). In the meantime, I may need to switch to a different SMTP server / relay service temporarily.

                  If there's anything I can do to help, please let me know. I can offer SSH connection into my server if you require it too. 🙂

                  --
                  Dustin Dauncey
                  www.d19.ca

                  andreasduerenA 1 Reply Last reply
                  5
                  • d19dotcaD d19dotca

                    @nebulon / @girish , I think unfortunately this is coming down to a defect in 8.2.x where the DKIM signatures are not being used to sign outgoing messages.

                    I'm thinking we will need a patch for that as soon as possible, please as it's having a big impact in connecting to certain mail providers (seems to mostly be Google at the moment but I'm sure others are affected to a degree too). In the meantime, I may need to switch to a different SMTP server / relay service temporarily.

                    If there's anything I can do to help, please let me know. I can offer SSH connection into my server if you require it too. 🙂

                    andreasduerenA Offline
                    andreasduerenA Offline
                    andreasdueren
                    wrote on last edited by
                    #25

                    @d19dotca said in Hetzner PTR Record Invalid:

                    @nebulon / @girish , I think unfortunately this is coming down to a defect in 8.2.x where the DKIM signatures are not being used to sign outgoing messages.

                    I'm thinking we will need a patch for that as soon as possible, please as it's having a big impact in connecting to certain mail providers (seems to mostly be Google at the moment but I'm sure others are affected to a degree too). In the meantime, I may need to switch to a different SMTP server / relay service temporarily.

                    If there's anything I can do to help, please let me know. I can offer SSH connection into my server if you require it too. 🙂

                    Of THAT could be the case that I'm currently getting lots of failing DKIM reports

                    1 Reply Last reply
                    0
                    • J joseph marked this topic as a question on
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #26

                      There is indeed a regression with DKIM signing. This is fixed now. Will get a patch release out asap.

                      KubernetesK 1 Reply Last reply
                      8
                      • girishG girish has marked this topic as solved on
                      • girishG girish

                        There is indeed a regression with DKIM signing. This is fixed now. Will get a patch release out asap.

                        KubernetesK Offline
                        KubernetesK Offline
                        Kubernetes
                        App Dev
                        wrote on last edited by
                        #27

                        @girish Great, thanks and happy new year !

                        1 Reply Last reply
                        1
                        • d19dotcaD Offline
                          d19dotcaD Offline
                          d19dotca
                          wrote on last edited by
                          #28

                          Hi @girish , any chance that the fix could be released today or tomorrow for those of us on 8.2.x? 🤞

                          Also I’m sure you already have this being tracked for the future but I wanted to at least write down my suggestion: I think if possible it may be a great time to add some more automated test cases for the email functionality in order to make sure the DKIM signature exists in messages as an example.

                          --
                          Dustin Dauncey
                          www.d19.ca

                          1 Reply Last reply
                          4
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #29

                            @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                            avatar1024A KubernetesK 2 Replies Last reply
                            4
                            • girishG girish

                              @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                              avatar1024A Offline
                              avatar1024A Offline
                              avatar1024
                              wrote on last edited by
                              #30

                              @girish said in Hetzner PTR Record Invalid:

                              @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                              It works indeed 🙂 thank you for the speedy fix!

                              1 Reply Last reply
                              2
                              • girishG girish

                                @d19dotca 8.2.2 is out now and should fix the crash and the DKIM issue. The crash issue is only mildly tested since upstream has not merged it yet, but maybe you can check if that works fine?

                                KubernetesK Offline
                                KubernetesK Offline
                                Kubernetes
                                App Dev
                                wrote on last edited by Kubernetes
                                #31

                                @girish Great work, thank you very much for the quick fix and release. I just updated and tested and the crash doesn't show up again and DKIM is also working.

                                Always glad to post real defects 🙂

                                1 Reply Last reply
                                5
                                • d19dotcaD Offline
                                  d19dotcaD Offline
                                  d19dotca
                                  wrote on last edited by d19dotca
                                  #32

                                  Confirmed, it seems to be much better now. Thank you so much for the quick turnaround on that! Great job! 👏

                                  https://unspam.email/results/6edDuKodjB

                                  --
                                  Dustin Dauncey
                                  www.d19.ca

                                  1 Reply Last reply
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