"Backup failed" email notification

[p44]

Dear all,

is it possible to add to Cloudron email notification when "Backup failed"?

Backup is a mission-critical task, so it could be better to add also an email notification.

Thank's a lot

[girish]

@p44 it's there. it only gets triggered if 3 backups fail in a row. But yeah, we can improve this.

[p44]

@girish I didn't know

Three missed backups it could mean 1,5 day without any backup in case of two backup/day policy. BTW could be useful to reduce value to 1 or let user chose.

In any case, many thank's for your anwser @girish

[Neiluj]

Quick related question: is there a list of Cloudron email notifications and their triggers somewhere?

I know of the Events/Webhooks/API possibilities and I have heard of (potential/future) other email notifications, but I am not clear on what email notifications a Cloudron server generates at present times.

Also I suppose it only works so long as outbound email is properly setup on the related Cloudron server.
I suppose what I am asking is where can I find more information about Email notification related to a Cloudron Server?

I could not find any specific info about email notifications in Cloudron docs. Hopefully I have not missed something otherwise apologies in advance.

[jdaviescoates]

@p44 said in "Backup failed" email notification:

BTW could be useful to reduce value to 1 or let user chose.

+1

[girish]

@Neiluj there is only email notification for cert renewal failures and backup failures. All other notifications are raised in the dashboard.

[msbt]

I would appreciate immediate email notifications for failed backups, until then there's this: https://forum.cloudron.io/topic/11375/error-log-to-telegram-or-somewhere-else/3?_=1714659269756

[ekevu123]

I would also appreciate immediate notifications for any failed backups. Later, the feature could be expanded for other critical issues.

[nebulon]

Notifications for failed backups are raised in the dashboard already, we just wait for multiple failures in a row to send out emails as on experience usually backups work the second time around. But no doubt there is room to improve on that...

[crazybrad]

@nebulon @girish I think that user choice would be best with Cloudron recommendation (3 failures in a row) being the default.

[ekevu123]

Yes, I know that failed backup notifications are already raised in the dashboard, but that requires me to go and look there. I have a mission-critical app that should update every day and I literally had the case that while I was on vacation, it failed one day. Nothing happened, it backed up the next day, but I simply didn't look into the dashboard that day like usually.

That's where the feature request is coming from.

[p44]

@girish hello, any news about this point? I would like to be notified via email as soon as backup fails. Hetzner storage box mounted as backup is not persistent.

as @ekevu123 wrote, some app are mission critical

[jagan]

@p44 said in "Backup failed" email notification:

Hetzner storage box mounted as backup is not persistent.

True that.
It is an easy fix though. I just remount it and run the backup again. Everything goes fine.

Question is: Can this be automated after x number of backup failures?

That is, if backup fails x number of times, check mounting status and if not mounted, remount and retry backup again?

Thanks!

[p44]

@jagan sometimes I'm not able to remount by feature... need to reboot server(s)

[p44]

@girish hello, any news about this? Yesterday didn't noticed any issues, but today I saw two missed backups with Hetzner storage box mounted as storage...

[nebulon]

What are the errors? Did it eventually succeed? Is this sshfs or cifs? Which Cloudron version are you on?

[p44]

@nebulon No any errors, just stucked one entire day on upload at 0 MBps

Hetzner mounted with Cifs
Cloudron v7.7.2 (Ubuntu 22.04.2 LTS)

[nebulon]

Ah ok, this will most likely be fixed in Cloudron 8.0.3 which is already being slowly rolled out

[p44]

@nebulon Thank's

[necrevistonnezr]

"Thank's" is like....