@scooke it's been like that for ages. There was a tiny time window during which it was possible to edit OnlyOffice docs on mobile too (i.e. just after Nextcloud Hub something came out all singing and dancing about the OnlyOffice partnership), but then OnlyOffice swiftly shut that down. I think that is one of the major reasons Nextcloud Hub now comes with Collabora instead. For a while someone created a naughty fork that generated a fake license key, but I think perhaps that whack a mole game gave up in the end.

@DSime said in Failing to open documents after Update to Enterprise 7.2.1: After a rollback to the previous version everything's fine again. Maybe the issue is upstream? Have you checked with a clean browser without any plugins enabled? Hard to pin down if it's not reproducable but at least we have log output.

@scooke I am now having an issue with my Onlyoffice app Not responding Fails to update Logs show this every few minutes Oct 21 17:30:59 => Initialize database Oct 21 17:30:59 psql: error: connection to server at "postgresql" (fd00:c107:d509::80), port 5432 failed: Connection refused Oct 21 17:30:59 Is the server running on that host and accepting TCP/IP connections? Oct 21 17:30:59 connection to server at "postgresql" (172.18.0.34), port 5432 failed: Connection refused Oct 21 17:30:59 Is the server running on that host and accepting TCP/IP connections? Any thoughts ? EDIT : I checked Services and saw Redis for this app had stopped. Restarted w/o problem. But postgresql is shown in orange status and is trying to restart constantly. Those logs show : Oct 21 17:38:05 Debug mode. Sleeping Oct 21 17:38:20 Detected existing installation Oct 21 17:38:20 Resetting root password Oct 21 17:39:21 Detected existing installation Oct 21 17:39:21 Resetting root password Oct 21 17:40:23 Detected existing installation Oct 21 17:40:23 Resetting root password EDIT(2) : rebooted box, postgresql restarted, seems to have cleared the issue.

@nebulon Yes, this one! I didn't see any blocked request in the browser.

ah! yes glad you solved this. We should probably mention that in the docs as well then.

@BrutalBirdie Ha - that's exactly what I came up with. Fixed on my end, too. I have no idea how it reset but just happy it's working now. Thanks for your help!

Looks like they loaded suddenly for me. What your images show seem to be all the right places to put the new/changed secret. Also note that after changing the two places in the onlyoffice config file, you have to restart the app to pickup those values. Further your pasted curl error, from which part is that error coming? Nextcloud or is this a manual curl command you are running? For the latter, can you maybe pass -v to get more verbose information?

thanks for letting us know, I have update the app now.

Does look good, even if I use only as my second choice after LibreOffice, it makes me happy to see open-source alive and kicking.

@robi Nope, I use my cloudron-supplied Vaultwarden to generate the secret, then I copy and paste it. I save it in a Secure Note in Bitwarden. The copy-and-paste is why I feel sure it wasn't a typo. Whatever the problem, it resolved itself. I restarted the app after each change, but maybe I didn't wait long enough for the startup to finish.

Just to conclude this here, we have published a separate app package for the enterprise version. That one requires a license to be put into the app.

@jdaviescoates in the end it was a reverse proxy config issue...

@ei8fdb yes, I can take a direct look at it, I guess I would need remote SSH support for both Cloudrons then. If you want to do that, send us a mail at support@cloudron.io with the two dashboard domains you are using.

Thanks for the reminder, this is now updated.

@sam_uk Using the 'demo' version of only office this kinda works. I get an email notifying me that it's been 'shared'. I'd still like to use my own OO server though. <Edit: My cloudron OO seems to have stopped providing the editor, I just get a blank screen when I enable it now. The demo version still works if I enable it>

@privsec Onlyoffice should have a similar interface to edit what can connect to it. IDK if using the mobile app is security friendly however. Test as you need, make sure it doesn't open you up to attack

@dantheman not sure which process is crashing there, but most likely rabbitmq then. I cannot reproduce this on any Cloudron I've tried so far, so maybe if you want, you can enable remote SSH support for this Cloudron and then send a mail to support@cloudron.io with your dashboard domain, if you want us to take a direct look at this specific instance.

@cristtiah There are two onlyoffice apps in nextcloud - https://apps.nextcloud.com/apps/documentserver_community and https://apps.nextcloud.com/apps/onlyoffice . You must install the latter! Once you install it, just configure it like https://docs.cloudron.io/apps/onlyoffice/#setup-nextcloud-connector and that should be it. No need to adjust any other settings.