Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content

Support

Get help for your Cloudron

3.3k Topics 23.5k Posts
  • Backup: 40 GB, 6+ hours – time to switch to tarball?

    4
    1 Votes
    4 Posts
    588 Views
    T
    Switched to tarball, and it made a huge difference!
  • Disable healthcheck call in logs?

    Solved logs
    4
    0 Votes
    4 Posts
    550 Views
    J
    You can test on the User agent string. See https://docs.cloudron.io/apps/lamp/#health-check for an example
  • SSH Port 202 not working after changing /etc/ssh/sshd_config

    Solved ssh firewall
    8
    0 Votes
    8 Posts
    1k Views
    matix131997M
    I was about to write a long time ago that the parameter for resetting SSH has changed: sudo systemctl restart ssh.socket
  • Backup fails about 50-60% of the time

    Solved backups b2
    22
    1 Votes
    22 Posts
    4k Views
    girishG
    The multi-part copy was just hanging. If someone hits the same issue, you can just apply this one liner https://git.cloudron.io/platform/box/-/commit/b4d58f0609b1c252fa44799eccbbd9c691c7c2ac . The file is /home/yellowtent/box/src/storage/s3.js
  • Use Cloudron Mailserver but have different Webhosting?

    Solved dns mail
    3
    1 Votes
    3 Posts
    583 Views
    J
    @David-0 said in Use Cloudron Mailserver but have different Webhosting?: Would it be possible to use Cloudron as a mail server for mail@new.com while the domain new.com (or even subdomain.new.com) is hosted somewhere else? yes, the DNS records for a mail server (MX record) and webhosting (A records) are entirely different. It's totally normal and safe to host web and mail of the same domain on totally different systems.
  • Concern/Question: You have xxx active web token(s)

    Solved session tokens
    5
    0 Votes
    5 Posts
    668 Views
    SansGuidonS
    You know better, so anyway the problem is resolved in the end and that didn't take long, so many thanks! have a great week-end ahead
  • Interested in Using Cloudron as OAuth 2 provider but can't find API Access menu

    Solved oidc
    5
    1 Votes
    5 Posts
    1k Views
    nebulonN
    We have moved from OAuth2 to OpenID in Cloudron. The docs are at https://docs.cloudron.io/user-directory/#openid-connect
  • Backup failed: Error getting IP of postgresql service

    2
    0 Votes
    2 Posts
    191 Views
    nebulonN
    This error at least stems from the postgres service not running. Which version of Cloudron is this and if you ensure (maybe restart) the postgres service then trigger the backup, is that always reproducible?
  • Backup fails

    8
    0 Votes
    8 Posts
    965 Views
    nebulonN
    Especially if you have a lot of files, we have had good experience with Hetzner Storage boxes using the rsync SSH backend on Cloudron.
  • /api/v1/apps/install

    Solved api docs
    4
    0 Votes
    4 Posts
    599 Views
    nebulonN
    Finally got around to adding the docs for this route: https://docs.cloudron.io/api.html#tag/Apps/operation/installApp
  • Backup failure emails with empty body

    6
    0 Votes
    6 Posts
    805 Views
    R
    Nothing obviously related in there. And sure, just figured I'd drop a report in case it was important.
  • help me reactivate my cloudron

    Solved appstore subscription
    3
    1 Votes
    3 Posts
    463 Views
    nebulonN
    Solved in support@
  • Restricted admin role?

    Solved access control
    4
    1
    1 Votes
    4 Posts
    567 Views
    jdaviescoatesJ
    @eddowding doesn't completely solve your issue as it's not about installing app, but perhaps Alex should just be an App Operator for specific apps? https://docs.cloudron.io/apps/#operators
  • Back up volume?

    Solved volumes backups
    5
    1 Votes
    5 Posts
    663 Views
    necrevistonnezrN
    Restic: https://restic.net Supported repos out of the box: https://restic.readthedocs.io/en/stable/030_preparing_a_new_repo.html Other repos when combining restic with rclone: https://restic.readthedocs.io/en/stable/030_preparing_a_new_repo.html#other-services-via-rclone A starting point: https://docs.cloudron.io/guides/community/restic-rclone/
  • 0 Votes
    3 Posts
    521 Views
    girishG
    Porkbun issue is fixed in 8.1
  • Let's Encrypt renew fail

    Solved letsencrypt porkbun
    4
    1
    0 Votes
    4 Posts
    549 Views
    girishG
    The porkbun issue is fixed in 8.1
  • Gandi API Key?

    Solved gandi domains api key
    5
    1 Votes
    5 Posts
    1k Views
    girishG
    @timka thanks for verifying
  • queryNS ETIMEOUT when renewing certificates

    Solved dns unbound upgrade
    6
    1
    0 Votes
    6 Posts
    835 Views
    M
    @joseph ah, there you go. I have indeed updated to 24.04, and presumably it was before this instruction was added. Thank you all for the help, guys, all is well now
  • Strange Behaviour DNS Server Sync with Cloudflare

    Solved cloudflare
    6
    0 Votes
    6 Posts
    797 Views
    J
    Mm, ok thanks, but I think we need more information to debug. Hopefully, it doesn't happen again!
  • DigitalOcean port 25 unblocking

    Moved Solved port 25 digitalocean
    3
    1 Votes
    3 Posts
    397 Views
    scookeS
    We can not help you. You have your answer. Look for VPSes which unblock port 25. I frequent lowendtalk and lowendbox for this.