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  1. Cloudron Forum
  2. Rocket.Chat
  3. Perhaps it is time to think about alternatives

Perhaps it is time to think about alternatives

Scheduled Pinned Locked Moved Rocket.Chat
57 Posts 18 Posters 7.5k Views 19 Watching
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  • luckowL luckow

    Today I discovered this:
    8e32c912-5d42-48b2-bea3-950645e9ddc7-image.png

    Each ending starts with a free edition. Maybe it's just a nag screen/text of sorts. But from my sales perspective, you then suddenly run into sales people without the FOSS spirit telling you stories about "why the Premium/Professional ... Edition is the right choice". What is your feeling about this?

    marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote on last edited by
    #10

    @luckow We transitioned 107 users away from Rocket Chat and onto Nextcloud Talk (they already had Nextcloud Files access with Cloudron LDAP).

    Haven't looked back since — best move we made, and highly recommended.

    The prompt for reviewing alternatives to move to came when they started restricting LDAP usage and sync capabilities:

    • https://forum.cloudron.io/topic/5605/after-the-next-release-4-0-ldap-saml-and-custom-oauth-will-be-available-only-in-enterprise-edition-and-gold-plan
    • https://forum.cloudron.io/topic/5901/where-s-the-rocket-chat-ldap-sync-button-gone

    Anecdotally, users all seem to prefer the Nextcloud Talk mobile apps for its simplicity, the integrated calling quality and attachments saved in files. I don't miss the desktop app, as it's easy enough to make a webapp with Vivaldi or Nativefier.

    Web Design https://www.evergreen.je
    Development https://brandlight.org
    Life https://marcusquinn.com

    1 Reply Last reply
    4
    • fbartelsF fbartels

      @doodlemania2 said in Perhaps it is time to think about alternatives:

      put Mattermost into dev mode and it removes all that enterprise gimic gunk

      A quick google search did not give any further insights to this, how can you enable this? That sounds like quite some self sabotage on their side.

      doodlemania2D Offline
      doodlemania2D Offline
      doodlemania2
      App Dev
      wrote on last edited by
      #11

      @fbartels it's for developers and "not recommended for production" but an example of how one might do that can be found here: https://github.com/mattermost/mattermost-plugin-playbooks#license
      Not advocating at all for not following the license terms, just something I observed when testing Playbooks for my own use case to avoid the constant nag.

      Sam_ukS 1 Reply Last reply
      2
      • doodlemania2D doodlemania2

        @fbartels it's for developers and "not recommended for production" but an example of how one might do that can be found here: https://github.com/mattermost/mattermost-plugin-playbooks#license
        Not advocating at all for not following the license terms, just something I observed when testing Playbooks for my own use case to avoid the constant nag.

        Sam_ukS Offline
        Sam_ukS Offline
        Sam_uk
        wrote on last edited by
        #12

        @doodlemania2 Gah I'm sick of Rocketchat.

        It keeps hanging at the moment (since 11 day ago update) Anyone else finding this?

        girishG 1 Reply Last reply
        2
        • Sam_ukS Sam_uk

          @doodlemania2 Gah I'm sick of Rocketchat.

          It keeps hanging at the moment (since 11 day ago update) Anyone else finding this?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #13

          @Sam_uk As in, you have to refresh the browser to see the message going through ? If so, yeah, we see the same behavior at times. Quite buggy this current release.

          marcusquinnM 1 Reply Last reply
          2
          • girishG girish

            @Sam_uk As in, you have to refresh the browser to see the message going through ? If so, yeah, we see the same behavior at times. Quite buggy this current release.

            marcusquinnM Offline
            marcusquinnM Offline
            marcusquinn
            wrote on last edited by marcusquinn
            #14

            @girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.

            Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.

            Web Design https://www.evergreen.je
            Development https://brandlight.org
            Life https://marcusquinn.com

            micmcM girishG 2 Replies Last reply
            0
            • marcusquinnM marcusquinn

              @girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.

              Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.

              micmcM Offline
              micmcM Offline
              micmc
              wrote on last edited by
              #15

              @marcusquinn said in Perhaps it is time to think about alternatives:

              ... Rocket Chat might be good for now ... is the website chat widget. ...

              Which can also be easily implemented with Chatwoot if only a chat widget is required.

              Ignorance is not an excuse anymore!
              https://AutomateKit.com

              subvenS 1 Reply Last reply
              3
              • micmcM micmc

                @marcusquinn said in Perhaps it is time to think about alternatives:

                ... Rocket Chat might be good for now ... is the website chat widget. ...

                Which can also be easily implemented with Chatwoot if only a chat widget is required.

                subvenS Offline
                subvenS Offline
                subven
                wrote on last edited by
                #16

                @micmc or Freescout + Chat Module...already on Cloudron ^^

                1 Reply Last reply
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                • marcusquinnM marcusquinn

                  @girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.

                  Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #17

                  @marcusquinn We are switching slowly to Element, will update on how it goes 🙂 It's a bit complicated having to many of our customers as well.

                  marcusquinnM 1 Reply Last reply
                  4
                  • girishG girish

                    @marcusquinn We are switching slowly to Element, will update on how it goes 🙂 It's a bit complicated having to many of our customers as well.

                    marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote on last edited by marcusquinn
                    #18

                    @girish Nice, last time I looked it felt a bit clunky, but it sounds like they have a commitment to develop, so will have another look at it again too. Saying that, I'm finding Nextcloud Talk just zero effort for onboarding as everyone was already on Nextcloud Files, and seems to like that enough for it to not feel like extra effort for them to use another part of it.

                    Web Design https://www.evergreen.je
                    Development https://brandlight.org
                    Life https://marcusquinn.com

                    micmcM 1 Reply Last reply
                    2
                    • marcusquinnM marcusquinn

                      @girish Nice, last time I looked it felt a bit clunky, but it sounds like they have a commitment to develop, so will have another look at it again too. Saying that, I'm finding Nextcloud Talk just zero effort for onboarding as everyone was already on Nextcloud Files, and seems to like that enough for it to not feel like extra effort for them to use another part of it.

                      micmcM Offline
                      micmcM Offline
                      micmc
                      wrote on last edited by micmc
                      #19

                      @marcusquinn I see all the praise about NextCloud Talk, however at some point I'd been testing it however, it seems to work pretty well for live one on one talk, but in the other hand, I find very much annoying the constant notifications of every action and move being added to the chat thread, which renders it very difficult to follow the text chat as it is normally. Have I missed something? Or is there a way to cut that?

                      Ignorance is not an excuse anymore!
                      https://AutomateKit.com

                      marcusquinnM 1 Reply Last reply
                      1
                      • micmcM micmc

                        @marcusquinn I see all the praise about NextCloud Talk, however at some point I'd been testing it however, it seems to work pretty well for live one on one talk, but in the other hand, I find very much annoying the constant notifications of every action and move being added to the chat thread, which renders it very difficult to follow the text chat as it is normally. Have I missed something? Or is there a way to cut that?

                        marcusquinnM Offline
                        marcusquinnM Offline
                        marcusquinn
                        wrote on last edited by
                        #20

                        @micmc Notifications settings at /settings/user/notifications might offer the options you need?

                        Web Design https://www.evergreen.je
                        Development https://brandlight.org
                        Life https://marcusquinn.com

                        Sam_ukS micmcM 2 Replies Last reply
                        2
                        • marcusquinnM marcusquinn

                          @micmc Notifications settings at /settings/user/notifications might offer the options you need?

                          Sam_ukS Offline
                          Sam_ukS Offline
                          Sam_uk
                          wrote on last edited by
                          #21

                          @nebulon Is there an easy way to go back to an older version without losing recent chats?

                          I can restore from backup, but I assume I lose recent chat history then?

                          nebulonN 1 Reply Last reply
                          0
                          • Sam_ukS Sam_uk

                            @nebulon Is there an easy way to go back to an older version without losing recent chats?

                            I can restore from backup, but I assume I lose recent chat history then?

                            nebulonN Away
                            nebulonN Away
                            nebulon
                            Staff
                            wrote on last edited by
                            #22

                            @Sam_uk there is no easy way, as often with updates the database schema changes and thus code and data become incompatible.

                            1 Reply Last reply
                            1
                            • marcusquinnM marcusquinn

                              @micmc Notifications settings at /settings/user/notifications might offer the options you need?

                              micmcM Offline
                              micmcM Offline
                              micmc
                              wrote on last edited by
                              #23

                              @marcusquinn said in Perhaps it is time to think about alternatives:

                              @micmc Notifications settings at /settings/user/notifications might offer the options you need?

                              No, I've checked that already. There doesn't seem there's a way to concise that, I thought I was maybe missing something.

                              Ignorance is not an excuse anymore!
                              https://AutomateKit.com

                              1 Reply Last reply
                              1
                              • A Offline
                                A Offline
                                AartJansen
                                wrote on last edited by
                                #24

                                I was just reading this...
                                https://www.reddit.com/r/selfhosted/comments/18a2624/now_that_rocketchat_65_limits_to_25_users_or_less/
                                Looks like the new 25 user limit can be config'ed back to community edition (no user limit), don't use it myself, thought it might be of interest to those that do.

                                1 Reply Last reply
                                0
                                • Sam_ukS Offline
                                  Sam_ukS Offline
                                  Sam_uk
                                  wrote on last edited by
                                  #25

                                  I stopped using Rocketchat some time ago personally. Getting on OK with Mattermost

                                  1 Reply Last reply
                                  0
                                  • robiR Offline
                                    robiR Offline
                                    robi
                                    wrote on last edited by
                                    #26

                                    It's time for Zulip

                                    Conscious tech

                                    1 Reply Last reply
                                    3
                                    • RazielKanosR Offline
                                      RazielKanosR Offline
                                      RazielKanos
                                      wrote on last edited by
                                      #27

                                      Well, I guess they think they are the biggest fish and can start all this shitty behavior. For me, I was already out after I installed it on Cloudron and then a day later I got a mail from a rocket chat employee, trying to get me to buy a license.

                                      1 Reply Last reply
                                      3
                                      • Sam_ukS Offline
                                        Sam_ukS Offline
                                        Sam_uk
                                        wrote on last edited by
                                        #28

                                        If I didn't have to care about GDPR compliance I'd certainly have gone Element/Matrix

                                        girishG 1 Reply Last reply
                                        1
                                        • Sam_ukS Sam_uk

                                          If I didn't have to care about GDPR compliance I'd certainly have gone Element/Matrix

                                          girishG Offline
                                          girishG Offline
                                          girish
                                          Staff
                                          wrote on last edited by
                                          #29

                                          @Sam_uk what about Matrix is not GDPR compliant? Is it the federation angle?

                                          RazielKanosR Sam_ukS 2 Replies Last reply
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