Perhaps it is time to think about alternatives

[girish]

@Sam_uk As in, you have to refresh the browser to see the message going through ? If so, yeah, we see the same behavior at times. Quite buggy this current release.

[marcusquinn]

@girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.

Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.

[micmc]

@marcusquinn said in Perhaps it is time to think about alternatives:

... Rocket Chat might be good for now ... is the website chat widget. ...

Which can also be easily implemented with Chatwoot if only a chat widget is required.

[subven]

@micmc or Freescout + Chat Module...already on Cloudron ^^

[girish]

@marcusquinn We are switching slowly to Element, will update on how it goes It's a bit complicated having to many of our customers as well.

[marcusquinn]

@girish Nice, last time I looked it felt a bit clunky, but it sounds like they have a commitment to develop, so will have another look at it again too. Saying that, I'm finding Nextcloud Talk just zero effort for onboarding as everyone was already on Nextcloud Files, and seems to like that enough for it to not feel like extra effort for them to use another part of it.

[micmc]

@marcusquinn I see all the praise about NextCloud Talk, however at some point I'd been testing it however, it seems to work pretty well for live one on one talk, but in the other hand, I find very much annoying the constant notifications of every action and move being added to the chat thread, which renders it very difficult to follow the text chat as it is normally. Have I missed something? Or is there a way to cut that?

[marcusquinn]

@micmc Notifications settings at /settings/user/notifications might offer the options you need?

[Sam_uk]

@nebulon Is there an easy way to go back to an older version without losing recent chats?

I can restore from backup, but I assume I lose recent chat history then?

[nebulon]

@Sam_uk there is no easy way, as often with updates the database schema changes and thus code and data become incompatible.

[micmc]

@marcusquinn said in Perhaps it is time to think about alternatives:

@micmc Notifications settings at /settings/user/notifications might offer the options you need?

No, I've checked that already. There doesn't seem there's a way to concise that, I thought I was maybe missing something.

[AartJansen]

I was just reading this...
https://www.reddit.com/r/selfhosted/comments/18a2624/now_that_rocketchat_65_limits_to_25_users_or_less/
Looks like the new 25 user limit can be config'ed back to community edition (no user limit), don't use it myself, thought it might be of interest to those that do.

[Sam_uk]

I stopped using Rocketchat some time ago personally. Getting on OK with Mattermost

[robi]

It's time for Zulip

[RazielKanos]

Well, I guess they think they are the biggest fish and can start all this shitty behavior. For me, I was already out after I installed it on Cloudron and then a day later I got a mail from a rocket chat employee, trying to get me to buy a license.

[Sam_uk]

If I didn't have to care about GDPR compliance I'd certainly have gone Element/Matrix

[girish]

@Sam_uk what about Matrix is not GDPR compliant? Is it the federation angle?

[RazielKanos]

@girish
https://matrix.org/blog/2018/05/08/gdpr-compliance-in-matrix/

[RazielKanos]

it's still possible, but you have to make sure ppl give their consent before they join your server

[foliovision]

Very interesting conversation. We are RocketChat users on Cloudron (the app which first brought us in). More and more annoyances (lack of notifications), slowly but surely. Microsoft style Embrace-Extend-Extinguish, except this time it's the RocketChat management team suffocating their own open source version.

Perhaps it's time to freeze the RocketChat updates or even to offer a forked long term version where notifications actually work?