Perhaps it is time to think about alternatives
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I really learned to hate rocket chat. Back then I was evaluating chat software and rocket chat looked very good on paper. It then turned out that the Free/Community edition doesn't support ACL or customizable user permissions although you can set them in the config. That was not documented at that time....as an example...anyone who joined a channel was able to invite anyone, delete messages or the channel itself. Rocket chat was therefore almost impossible to use sustainably.
We've been using Matrix and Element ever since, thanks to Cloudron's great work in providing us with a working solution.
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I really learned to hate rocket chat. Back then I was evaluating chat software and rocket chat looked very good on paper. It then turned out that the Free/Community edition doesn't support ACL or customizable user permissions although you can set them in the config. That was not documented at that time....as an example...anyone who joined a channel was able to invite anyone, delete messages or the channel itself. Rocket chat was therefore almost impossible to use sustainably.
We've been using Matrix and Element ever since, thanks to Cloudron's great work in providing us with a working solution.
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@subven Do you mean mattermost (instead of rocket.chat) ? IIRC, mattermost had those limitations.
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@girish yeah Mattermost had the same "issues" but worse.
Not up to date what it looks right now regarding rocket chat but at least the homepage lists user permissions as enterprise feature.
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@subven FWIW, you can put Mattermost into dev mode and it removes all that enterprise gimic gunk.
@doodlemania2 said in Perhaps it is time to think about alternatives:
put Mattermost into dev mode and it removes all that enterprise gimic gunk
A quick google search did not give any further insights to this, how can you enable this? That sounds like quite some self sabotage on their side.
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Today I discovered this:
Each ending starts with a free edition. Maybe it's just a nag screen/text of sorts. But from my sales perspective, you then suddenly run into sales people without the FOSS spirit telling you stories about "why the Premium/Professional ... Edition is the right choice". What is your feeling about this?
@luckow We transitioned 107 users away from Rocket Chat and onto Nextcloud Talk (they already had Nextcloud Files access with Cloudron LDAP).
Haven't looked back since — best move we made, and highly recommended.
The prompt for reviewing alternatives to move to came when they started restricting LDAP usage and sync capabilities:
- https://forum.cloudron.io/topic/5605/after-the-next-release-4-0-ldap-saml-and-custom-oauth-will-be-available-only-in-enterprise-edition-and-gold-plan
- https://forum.cloudron.io/topic/5901/where-s-the-rocket-chat-ldap-sync-button-gone
Anecdotally, users all seem to prefer the Nextcloud Talk mobile apps for its simplicity, the integrated calling quality and attachments saved in files. I don't miss the desktop app, as it's easy enough to make a webapp with Vivaldi or Nativefier.
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@doodlemania2 said in Perhaps it is time to think about alternatives:
put Mattermost into dev mode and it removes all that enterprise gimic gunk
A quick google search did not give any further insights to this, how can you enable this? That sounds like quite some self sabotage on their side.
@fbartels it's for developers and "not recommended for production" but an example of how one might do that can be found here: https://github.com/mattermost/mattermost-plugin-playbooks#license
Not advocating at all for not following the license terms, just something I observed when testing Playbooks for my own use case to avoid the constant nag. -
@fbartels it's for developers and "not recommended for production" but an example of how one might do that can be found here: https://github.com/mattermost/mattermost-plugin-playbooks#license
Not advocating at all for not following the license terms, just something I observed when testing Playbooks for my own use case to avoid the constant nag. -
@doodlemania2 Gah I'm sick of Rocketchat.
It keeps hanging at the moment (since 11 day ago update) Anyone else finding this?
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@Sam_uk As in, you have to refresh the browser to see the message going through ? If so, yeah, we see the same behavior at times. Quite buggy this current release.
@girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.
Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.
Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.
@marcusquinn said in Perhaps it is time to think about alternatives:
... Rocket Chat might be good for now ... is the website chat widget. ...
Which can also be easily implemented with Chatwoot if only a chat widget is required.
Ignorance is not an excuse anymore!
https://AutomateKit.com -
@marcusquinn said in Perhaps it is time to think about alternatives:
... Rocket Chat might be good for now ... is the website chat widget. ...
Which can also be easily implemented with Chatwoot if only a chat widget is required.
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@girish That issue seems to have been around for many versions. To compare; not having those issues with Nextcloud Talk.
Only thing I can think Rocket Chat might be good for now, having made the switch, is the website chat widget. Although, there's better specialist apps for that on the Wishlist too.
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@marcusquinn We are switching slowly to Element, will update on how it goes
It's a bit complicated having to many of our customers as well.@girish Nice, last time I looked it felt a bit clunky, but it sounds like they have a commitment to develop, so will have another look at it again too. Saying that, I'm finding Nextcloud Talk just zero effort for onboarding as everyone was already on Nextcloud Files, and seems to like that enough for it to not feel like extra effort for them to use another part of it.
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@girish Nice, last time I looked it felt a bit clunky, but it sounds like they have a commitment to develop, so will have another look at it again too. Saying that, I'm finding Nextcloud Talk just zero effort for onboarding as everyone was already on Nextcloud Files, and seems to like that enough for it to not feel like extra effort for them to use another part of it.
@marcusquinn I see all the praise about NextCloud Talk, however at some point I'd been testing it however, it seems to work pretty well for live one on one talk, but in the other hand, I find very much annoying the constant notifications of every action and move being added to the chat thread, which renders it very difficult to follow the text chat as it is normally. Have I missed something? Or is there a way to cut that?
Ignorance is not an excuse anymore!
https://AutomateKit.com -
@marcusquinn I see all the praise about NextCloud Talk, however at some point I'd been testing it however, it seems to work pretty well for live one on one talk, but in the other hand, I find very much annoying the constant notifications of every action and move being added to the chat thread, which renders it very difficult to follow the text chat as it is normally. Have I missed something? Or is there a way to cut that?
@micmc Notifications settings at /settings/user/notifications might offer the options you need?
Web Design https://www.evergreen.je
Development https://brandlight.org
Life https://marcusquinn.com -
@micmc Notifications settings at /settings/user/notifications might offer the options you need?
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@nebulon Is there an easy way to go back to an older version without losing recent chats?
I can restore from backup, but I assume I lose recent chat history then?
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@micmc Notifications settings at /settings/user/notifications might offer the options you need?
@marcusquinn said in Perhaps it is time to think about alternatives:
@micmc Notifications settings at /settings/user/notifications might offer the options you need?
No, I've checked that already. There doesn't seem there's a way to concise that, I thought I was maybe missing something.
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I was just reading this...
https://www.reddit.com/r/selfhosted/comments/18a2624/now_that_rocketchat_65_limits_to_25_users_or_less/
Looks like the new 25 user limit can be config'ed back to community edition (no user limit), don't use it myself, thought it might be of interest to those that do.
