Cloudron Forum

@simong said in zammad - user support/ticketing solution:

Is there an option to sponsor this? I think this is one of the main missing apps on Cloudron.
This!

Any news on that? Would really like to have it here:)

Hi and thanks.
1 is my old installation that produces the error 2. a new clean install
can't find differences besides the version numbers ...

{"plugins":[{"name":"ep_align","version":"0.3.97"},{"name":"ep_comments_page","version":"1.0.35"},{"name":"ep_embedded_hyperlinks2","version":"1.2.4"},{"name":"ep_font_color","version":"0.0.87"},{"name":"ep_headings2","version":"0.2.64"},{"name":"ep_markdown","version":"0.1.78"},{"name":"ep_openid_connect","version":"3.0.7"},{"name":"ep_user_displayname","version":"1.0.7"},{"name":"ep_stable_authorid","version":"1.0.3"},{"name":"ep_guest","version":"1.0.34"},{"name":"ep_etherpad-lite","version":"2.1.1"}]}

{"plugins":[{"name":"ep_align","version":"0.3.97"},{"name":"ep_embedded_hyperlinks2","version":"1.2.4"},{"name":"ep_font_color","version":"0.0.88"},{"name":"ep_headings2","version":"0.2.65"},{"name":"ep_markdown","version":"1.0.1"},{"name":"ep_openid_connect","version":"3.0.7"},{"name":"ep_user_displayname","version":"1.0.7"},{"name":"ep_stable_authorid","version":"1.0.3"},{"name":"ep_guest","version":"1.0.35"},{"name":"ep_comments_page","version":"1.0.38"},{"name":"ep_etherpad-lite","version":"2.2.6"}]}

Hi and thanks. This is how I did it - as mentioned above doing that in Cloudron mail settings would be great.

anything?

I know that there were plugins installed - but I can't find find them in the new "plugin view" - there are only the standard plugins visible

Trying to move Mastodon to another Cloudron (same domain). The domain is already embedded in both Cloudron instances (DNS via API (Hetzner). Shouldn't it be possible with only steps 1-3 from above's guide?

Hey,
when updating existing etherpads I get the following error when opening/creating a pad.

An error occurred

Please press and hold Ctrl and press F5 to reload this page
If the problem persists, please send this error message to your webmaster:
ReferenceError: Can't find variable: io
at unknown at line -1
ErrorId: jUej6hQBEVywm5tue9Nd
Unhandled Promise rejection
URL: https://etherpadURL/p/SzdS3nFK4L34fov58O-q
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.2 Safari/605.1.15

Does not appear, when using a fresh install.
Any idea??

Will there be any problems upgrading via Cloudron when released and packed? Sounds like big changes...

️ Requires new encryption secrets environment variables
️ The minimal supported version for PostgreSQL has been bumped to 12
️ The minimal supported version for Ruby has been bumped to 3.1
️ The minimal supported version for Node.js has been bumped to 18
️ Requires rebuilding Elasticsearch accounts index
️ We switched from yarn 1 to yarn 4, and recommend using corepack
️ The Docker image has been split in two separate images
️ Rolling updates from versions earlier than Mastodon 4.2 are not supported
️ StatsD integration has been removed, replaced by OpenTelemetry integration
️ ImageMagick is being deprecated and may be removed in a future version
️ Requires streaming API restart
️ Requires database migrations
️ The logging format of the streaming server has changed

here we go
Using a private bucket on Hetzner.

S3_ENABLED=true
S3_BUCKET=NameOfYourBucket
AWS_ACCESS_KEY_ID=xxxxxxxx
AWS_SECRET_ACCESS_KEY=xxxxxxxxxxxxxxxx
S3_REGION=eu-central-1
S3_PROTOCOL=https
S3_HOSTNAME=NameOfYourBucket.fsn1.your-objectstorage.com
S3_ENDPOINT=https://NameOfYourBucket.fsn1.your-objectstorage.com

any news on Zammad?

this app has crashed at least 50% when updating ...for years now

I got it working now. I had to add the bucket name to the Endpoint as well..

ah I see what you mean with external storage - sorry my mistake - looking for a solution as primary storage. But thanks anyway for your reply

@matix131997 cool! is there a tutorial how to connect Nextcloud with Hetzner object storage?

same now on Hetzner...

S3_ENABLED=true
S3_BUCKET="bucketName"
AWS_ACCESS_KEY_ID=xxxxx
AWS_SECRET_ACCESS_KEY=xxx
S3_REGION=eu-central
S3_PROTOCOL=https
S3_HOSTNAME="buckjet-name".fsn1.your-objectstorage.com
also tested: S3_HOSTNAME="fsn1.your-objectstorage.com
S3_ENDPOINT=https://fsn1.your-objectstorage.com

Hetzner has recently started a beta for S3 Objet Storage.
Looking forward to offloading Mastodon, Nextcloud and Peertube Storage.

would be really great to have a beta package (alongside production) just for testing purposes

Same here. Just updated but can't login on /admin page anymore with my credentials (login failed). Don't get the opened_connect thing as posted in post #2 here.. what can I do?

Hey,

I have just purchased the PluginSuite for up to 10 users from Leantime. When I try to activate the individual plugins with the keys, all I get is the message "Installation error" Does anyone have any idea what the problem could be?