Support

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  SOLVED Need suggestion on Amazon S3
  backups storage • • hdavy2002  

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  We have wasabi support coming up in the next release.
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  SOLVED Install custom apps
  • theonlylib  

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  If that custom app is a php app, you may be able to use the LAMP app. Otherwise you can package it up as a Cloudron app (mostly as a docker image, with some Cloudron specific meta information and behavior) That process is somewhat described at https://cloudron.io/developer/
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  SOLVED Is there any comprehensible step by step cloudron manual update guide?
  update • • mishkalidas  

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  @mishkalidas When there is an update, you will see an update button in the UI. This is the same for apps - when there is an update, you will see an update indicator in the app grid. There is no other supported update mechanism. Let me know if I misunderstood your question.
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  SOLVED Importing your own dockers into cloudron console
  • NicklausScheetz  

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  Thanks, I have fixed that in the docs now.
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  SOLVED How does the memory management work with regards to "low on resources" message when deploying a new app?
  • d19dotca  

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  The memory limit set for apps does not mean that the memory cannot be used otherwise. This is just the upper limit at which the app gets restarted. Given that Cloudron has to strike a good default over various use-cases for the same apps, the limit is a bit conservative, but you can totally ignore that warning during installation as long as you keep an eye on the actual memory usage in your case.
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  SOLVED alternative to site embedding
  • TheNils  

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  @TheNils See https://forum.cloudron.io/topic/1813/site-embedding-x-frame-options-partially-broken-since-cloudron-4-1-3 if it's roundcube + nextcloud
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  SOLVED Install Error
  install • • Rez  

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  Is this error still persisting, I cannot reproduce it here, since the tarball from that location loads just fine for me.
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  SOLVED How to uninstall Cloudron?
  • Jenova  

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  Nevermind. I will just have my host provider reinstall the OS.
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  SOLVED Postgresql
  addons • • Jenova  

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  @girish Because I get impatient with my VPS and run commands while other commands are still running and I break things. This was one of those times where I would run start.sh and systemctl restart docker one too many times and things were not done running.
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  SOLVED Graphite issues.
  graphs • • Jenova  

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  @nebulon nevermind. It fixed itself. Weird.
• 

  This topic is deleted!
  • d19dotca  

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  No one has replied

• 

  SOLVED How does one remove mailbox data?
  email • • d19dotca  

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  @ruihildt This is not for deleting emails but for deleting a whole mailbox. If email is deleted, they are gone forever. You can see all the mailboxes under /home/yellowtent/boxdata/mail/vmail.
• 

  SOLVED Restore from Exoscale failing! Help!
  restore exoscale • • scooke  

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  @scooke This was indeed a bug in our restore UI. I have fixed this for 4.1.5
• 

  SOLVED How does Cloudron handle DigitalOcean Floating IP addresses?
  digitalocean • • d19dotca  

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  Okay, that makes sense. Thank you for the quick reply. I wonder if it would make sense to add a feature where we can set the IP address to accommodate floating IP's in providers like DigitalOcean, so that the DNS records automatically setup by Cloudron in DigitalOcean would be using the floating IP instead. Without such a feature, it kind of removes the ability to have a sort-of manual failover method which is one of the main purposes of a floating IP from DigitalOcean (along with a secondary use-case of setting up a new server to replace an old one and moving the floating IP to the new one when ready, eliminating the need to update a whole bunch of DNS records). It would be nice, I think, to have Cloudron use a floating IP that we give it even if it means we have to set it manually in Cloudron first since it can't detect it automatically. The main reason for this is that whenever I switch a server, for example, nothing really needs to be changed at all, leaving downtime to a minimum if it exists at all during a server switch.
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  SOLVED DO DNS Issue: TTL must be > 30
  domains digitalocean • • girish  

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  Indeed, missed that. Just making a blog post for 4.1 release which will include it.
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  SOLVED Anyway to move a subscription service to a new server?
  • murgero  

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  We already implemented a mechanism wherein if the userId and the domain name matches, you will get subscribed to any previously subscription. If you have to change the domain, currently the only way is to contact support and give us the new cloudronId. @dustinddotca I guess you changed the domain name? Can you please send the new cloudronId to support@cloudron.io, will be happy to refund and transfer existing subscription.
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  SOLVED [Suggestion] Error removing domain, no popup with error message?
  domains • • murgero  

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  @murgero Thanks for reporting, this was indeed a regression. Fixed now for the next release.
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  SOLVED DKIM and DMARC for built-in outgoing mail
  email • • clouddaz  

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  I can confirm that this is finally fixed now
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  SOLVED Sucuri Site Check High Risk Warning: Nginx under 1.14.1
  • imc67  

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  The version you are referring to is correct. So far we have stayed in-sync with ubuntu security updates, but probably have to revisit this and see if nginx can and should be indeed updated individually.
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  SOLVED Setup where users will use mail.example.com instead of my.example.com for mail server address
  mail • • d19dotca  

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  @dustinddotca If you add a CNAME record manually from mail.example.com to my.example.com that should work. Your email client might complain about certificate hostname mismatch but this is unlikely.