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3.3k Topics 23.2k Posts
  • Backups Fail (Task 3211 timed out)

    Solved backups
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    J
    Thank you! I'm working through the platform updates now. I didn't realize it was so out of date, as I had automatic updates turned on. Discovered that the same issue causing my backups to fail was also preventing the platform updates from completing. Manually stopping the Snipe-IT app allowed the updates to complete successfully, so I'm assuming this will be resolved, but will follow up here if not. Really appreciate the assistance.
  • error while backing up

    Solved hetzner backups
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    Dave SwiftD
    It was happening across multiple servers at the same time yesterday. Looks to be resolved now.
  • Backup timeout

    Solved backups postgresql
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    10 Posts
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    A
    The issue is now resolved. The problem was with the GitLab database, where we found 160 GB of logs. The database dump was failing because there wasn’t enough free disk space. We have purged the database, and backups are now successful. Thank you for your support.
  • Hetzner Object Storage add missing Helsinki location

    Solved hetzner object storage
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    girishG
    Thanks for the heads up. Added for the next release.
  • Too many redirects when using Cloudflare DNS proxy

    Solved cloudflare redirection
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    necrevistonnezrN
    @imc67 said in Too many redirects when using Cloudflare DNS proxy: @Grienauer said in Too many redirects when using Cloudflare DNS proxy: I also had this problem. After researching etc, the solution is to set the SSL/TSL to Kustom -> FULL. Wow! Thanks for this very valuable information because now I’m finally able to use Cloudflare’s WAF!! (Cloudron as well as NetCup doesn’t have a WAF to ie. geoblock wp-login.php or other login pages). Certainly no equivalent to WAF but we do have blocklists to geoblock: https://docs.cloudron.io/guides/community/blocklist-updates/
  • 0 Votes
    5 Posts
    529 Views
    d19dotcaD
    @nebulon Fully agree, it's really odd that Wix doesn't allow AAAA records in this day and age. I'll change that domain to noop for now then as recommended, but my preference is to have the logic of the location DNS propagation check change so that domains in manual status can still be successful even if only one IPv4 or one IPv6 address is set rather than both. The noop is for development after all, isn't it? As long as one of the DNS records exists, that should be seen as successful IMO, since it will work in terms of getting traffic to the site still. There shouldn't be a reason to fail that.
  • Connection not private - whole Cloudron down

    Solved certificates migration
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    1 Votes
    7 Posts
    859 Views
    nebulonN
    Glad it worked out in the end
  • Ask for a refund

    Solved subscription
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    J
    @diamantl should not be a problem. we will get to your mail asap.
  • Best Practice for SSH remote tunnel usage on Cloudron

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    fbartelsF
    You may want to replace ssh with autossh, so that the connection is restored in case it stops working. This howto looks quite complete: https://m0agx.eu/yet-another-autossh-tutorial.html
  • Bug (?): since latest box version times are in AM/PM

    Moved Solved userinterface
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    5 Posts
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    imc67I
    @jdaviescoates said in Bug (?): since latest box version times are in AM/PM: with rsync backups and so backups are virtually instant as not a lot changes. But even with almost 200GB it takes about 2 minutes since the huge backup improvements lately!
  • Sporadic server freeze

    Solved resources cpu graphs
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    371 Views
    hpz24H
    Thx, I´ve look into that, it looks like the same!
  • Bug: UX/UI in the table view app dashboard

    Solved userinterface
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    1 Votes
    7 Posts
    622 Views
    nebulonN
    https://git.cloudron.io/platform/box/-/commit/4992e284fbbe75652f195bfbc657c9a6b911b84d disables the potential squashing and wrapping for next release
  • Scaleway Backup Failed

    Solved backups scaleway
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    S
    Update: cloudron-support --troubleshoot returns: [WARN] netplan configuration is empty. this might be OK depending on your networking setup [FAIL] DNS is not resolving Further, /etc/netplan/ is empty. How do I generate the correct .yaml file to include there? Final Update: I was able to crate a netplan .yaml file by following these instructions.
  • Cloudron does not detect exisiting PTR

    Solved ptr
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    4 Posts
    429 Views
    scookeS
    Things often resolve AFTER posting. Weird.
  • No explicit error when existing DNS record exist for a domain

    Solved domains porkbun
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    1 Votes
    10 Posts
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    nebulonN
    Since porkbun returns an 400 error, I might guess something is wrong with the API call we do. Sadly https://porkbun.com/api/json/v3/documentation is not very detailed here, nor is the error message itself. Possibly the API requires something else for the naked domain, since the subdomains work apparently fine then. But also I can't find anything mentioned in the docs Can you check if this might be a record conflict error which just reports as 400? Like do A records for that already exist?
  • Changing domain on server and in license

    Solved appstore license
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    3 Posts
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    StardenverS
    That answers my question. Thank you very much
  • Getting 404 after logging in to Penpot

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    girishG
    @Algaweb are you proxying via Cloudflare or is there some application firewall or something like that? I have seen cases where Cloudflare throws a captcha screen which trips apps doing OIDC requests.
  • 0 Votes
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    D
    Thanks, @nebulon—this worked!
  • Backup: 40 GB, 6+ hours – time to switch to tarball?

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    T
    Switched to tarball, and it made a huge difference!
  • Disable healthcheck call in logs?

    Solved logs
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    J
    You can test on the User agent string. See https://docs.cloudron.io/apps/lamp/#health-check for an example